Product Club Reviews 188

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I ordered a foil dispenser and foils. I realized when I got it that the foils were to big when I received it. Would have been nice to hear from the company's customer service department that these wou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Haarproductenwinkel

Geschreven door het bedrijf

Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

188 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren
Logo Product Club

Antwoord van Product Club

Hello Deborah,

Thank you for the amazing review! We are so happy that you love our products, it means the world to us. We appreciate your support and cannot wait to keep you stocked with your favorites!

Have a great day!

Beoordeeld met 5 van de 5 sterren

Best Pop-Up Foils

I always use Product Club for my foiling supplies. The price is great and shipping is always fast & free. The pop-up foil boxes are the best on the market.

27 november 2025
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Antwoord van Product Club

Hello!

Thank you so much for leaving us this great feedback! We are happy to hear that you love our pop-up foils!

Enjoy all of your new products!

Beoordeeld met 1 van de 5 sterren
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Antwoord van Product Club

Hello Diana,

I apologize that you have not received your ColorWhip.
This package was sent back to us. Per UPS, there was an issue with the address that was put on the order (no suite number was provided). Our returns department attempted to call you several times and left voicemails to advise you of this information.

Since they were not able to get in contact with you to obtain the necessary information, they have issued a credit back to the card that was used to make this purchase.

I will be emailing this information over to you as well.
If you have any questions, please let me know.

Thank You.

Beoordeeld met 5 van de 5 sterren

Great no probs at all

24 november 2025
Review zonder uitnodiging
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Antwoord van Product Club

Hello Jorge,

Thank you for taking the time to leave us this lovely feedback!
We love hearing from our happy customers, and we hope that you are enjoying all of your new products!

Thank You!

Beoordeeld met 1 van de 5 sterren

I never got the plug

I never got the plug

6 oktober 2025
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Antwoord van Product Club

Hello Lisa,

We received and responded to your email regarding this on Monday the 20th requesting further information about this issue.

I do apologize that you did not receive the plug with your Color Whip. We will be sending out to you as soon as possible.

We will be emailing you again to confirm this, so please keep an eye out for an email from us.

Thank You!

Beoordeeld met 5 van de 5 sterren

I have been using hilight paper for 30…

I have been using hilight paper for 30 years, love them

1 oktober 2025
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Antwoord van Product Club

Hello Joanne,

Thank you so much for taking the time to leave this fantastic feedback on our highlighting papers! We love hearing that our customers are happy!

Enjoy your new products!

Beoordeeld met 5 van de 5 sterren

I LOVE this feather tint brush

I LOVE this feather tint brush. It spreads the color perfect through every hair. It is firm enough for excellent blending. Other brushes have larger bristles which leave strands not covered. Some are too stiff, while others are to soft and flimsy. Best tint brush on the market. Their version of the WOW comb is a beautiful rose gold. I use this one at the bowl to comb through post color deep conditioner.

27 september 2025
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Antwoord van Product Club

Hello Kim,

Thank you so much for taking the time to leave us this lovely review! We are so happy to hear that you are enjoying all of your new products! We appreciate you!

Beoordeeld met 5 van de 5 sterren

I order from here about once a month

I order from here about once a month. My order is shipped quickly and arrives as ordered. Great job!

8 september 2025
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Antwoord van Product Club

Hello Cynthia,

Thank you so much for your continued support and for taking the time to share your experience!

We truly appreciate your loyalty!

Beoordeeld met 5 van de 5 sterren

Ordering online was very easy and…

Ordering online was very easy and delivery was fairly quick. Thank You for making it so easy..... I love these Papers for hi lighting, they are easy to use, don't leak through, stay put and come out easy when you put enough product on them. The shorter are a great length but I would like some shorter to use for the short hair.

7 september 2025
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Antwoord van Product Club

Hello Ric,

Thank you so much for your kind words and for taking the time to share your experience!

We are thrilled to hear that ordering was easy and that you are happy with your new highlighting papers! I will definitely pass your suggestion about shorter highlighting papers along to our team.

We appreciate you!

Beoordeeld met 4 van de 5 sterren

good, but pricey and long shipping

Mannequin heads are good. They are a bit pricey but for the 100% human hair debra heads I get it. Shipping takes longer than I expected.

15 augustus 2025
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Antwoord van Product Club

Hello Shelbie,

Thank you for taking the time to share your feedback! We're happy to hear that you are satisfied with the quality of our manikins!

We understand that shipping times can be frustrating, and we are always looking for ways to improve delivery speed and efficiency.

We appreciate your patience and hope to provide an even smoother experience next time!

Thank You

Beoordeeld met 5 van de 5 sterren

Ordering is easy

Ordering is easy. Product is quality

26 juli 2025
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Antwoord van Product Club

Hello Maureen!

Thank you so much for the fantastic feedback! We love hearing that our customers are happy!

Enjoy all your new products!!

Beoordeeld met 5 van de 5 sterren

Nothing is complicated… I LOVE the…

Nothing is complicated… I LOVE the pre-cut foil. It’s easy to get prepared for any highlight,lowlight, etc.

31 juli 2025
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Antwoord van Product Club

Hello Susan!

Thank you for leaving up such amazing feedback! We love hearing from our happy customers!

We hope you are enjoying all your new products!

Beoordeeld met 5 van de 5 sterren

Easy and fast!

29 juli 2025
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Antwoord van Product Club

Hello Lisa!

Thank you so much for taking the time to leave us this great review!
We hope that you are loving all of your new products!

Thank You!

Beoordeeld met 5 van de 5 sterren

Arrived quickly

Received exactly what I ordered

28 juni 2025
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Antwoord van Product Club

Hello Marianna,

Thank you for leaving us such great feedback!

We love hearing from our customers, and we hope that you are enjoying your new products!

Beoordeeld met 5 van de 5 sterren

Excellent service and delivery

Excellent service and delivery. Great gloves

16 juni 2025
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Antwoord van Product Club

Hello Susan,

Thank you so much for taking the time to leave us this amazing review. We hope you are enjoying all of your new products!

Beoordeeld met 5 van de 5 sterren

Foils

Product was as expected and delivery was on time

23 mei 2025
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Antwoord van Product Club

Hello Trisha!

Thank you for taking to time to leave us this positive feedback!
We appreciate you, and we hope you are enjoying your new products!!

Beoordeeld met 5 van de 5 sterren

Product Club is always great

Product Club is always great! The 5x8 extra light foils are the best!!! The color bottles are also the most comfortable to use.

22 mei 2025
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Antwoord van Product Club

Hello Jeffrey,

Thank you for this amazing feedback! We love hearing from our happy customers! We hope you are loving all your new products!

Beoordeeld met 4 van de 5 sterren

Thanks

Hi. I received my order yesterday. Thank you for getting them to me. I can’t get them locally anymore so I am glad that I am able to go directly to you. The only negative thing I can say is I wish it was a little easier to track my order.

17 mei 2025
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Antwoord van Product Club

Hello Gaiola,

Thank you for taking the time to leave us this feedback. We do hope that you are enjoying your new products, and we are happy that we were able to supply them to you!

I do apologize that you had some trouble tracking your order. Please know that you can always call customer service for assistance with this. We take your feedback very seriously and will work on making this easier for the future.

If there is anything that we can help you with, please do not hesitate to reach out.

Thank You!

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