Productkey24 Reviews 161

Service was amazing.
I stuffed up my email address which was easily fixed. Then the support guru helped me through the installation.
Even an upgrade from what i purchased!

I purchased word 2013 this morning but was unable to install without help, I am a very senior citizen with breathing difficulty and on top of that not a computer geek so DANIEL had his work cut out for him... with time and plenty of patience he talked me through the installation ..great customer service ...THANK YOU AGAIN DANIEL

I purchased outlook 2019 from Productkey24 after some computer and email problems I had to re-activate outlook but could not locate my license key
My enquiries were handled very patiently and efficiently by support - Emma Miller, and my problem has been fixed

Many Thanks to Emma and productkey24 support
Victor

Bought Excel 2010, then asked for help with the download. I and was asked if I had 32 or 64 bit. I said I had 64 bit with Windows 10 home and a x64 based processor and they gave me Excel 2016 instead, no extra charge. Then they followed me through the setup and I was off.

Awesome customer service!
I was not sure whether I should spend the money to purchase Windows 7 to upgrade from Windows Vista via an online software provider. The price was very good so I gave it a go. I had some initial install problems which turned out to be my fault. Daniel (if that is your real name) guided me throughout the whole process and I now have exactly what I needed - without having to go an buy a new PC. You guys and Daniel came through for me. If/when I am ready for Windows 10 - I am coming to this site and this site only!

Bought Microsoft Publisher from this company at a great price. My new laptop had Microsoft 365 installed with click to run and this cannot run alongside Microsoft installer as I discovered. After contacting Productkey24 Support I dealt with Emma who was absolutely fantastic in fixing this problem for me. Emma was very fast and efficient and in no time fixed the problem so I now have Microsoft Publisher installed on my laptop. Many thanks to Emma who was a lifesaver for me. I have no hesitation in recommending this company as they have great people like Emma working for them to assist customers like myself when there is a problem.

Very good experience. For some weird reason my Key activation code wasn't properly recognized but tech connect remotely to my laptop and fixed everything.
I wasn't convinced about this web page but after huge help i changed my mind completely.

Great service would recommend them highly very happy customer.

Thanks to Emma for sorting out a technical issue for me. Quick prompt service & a pleasure to deal with. 10/10

Microsoft Word 2016. I bought this product today and received the download link very quickly and it downloaded effectively. However I could not manage to install it on my laptop and despite the Productkey24 website promising support from 9 a.m. until 4 p.m. either via Live Chat or a Sydney number I failed despite many attempt to get hold of anyone. I got a voicemail on the Sydney number but no call back and the Live Chat service was useless as it just said there was no-one available to help. It is now 8 pm and I have just received an email with basic installation instructions. I had to enlist the help of an IT savvy friend and did manage to get the product installed no thanks to Productkey24. Very disappointed in the lack of support.

Very fast service. Great customer service too.

Thank you so much for the Technical assistance via remote control in installing Office 2019. I am utterley ignorant of the technicalities of computers and software .I tried myself for a few days without success which left me feeling utterley useless. However, within 15 minutes of connection it was all sorted. Thank you so very much. Awesome service.

Daniel helped me tonight with a product and I am super impressed with his patience and skill.
I am not very good at working a PC but that did not faze him at all. Daniel and Productkey24 are excellent. Thanks.

Excellent online assistance, thank you Daniel

Quick and easy this was!
10 points all round.
Happy customer :)

Nick

Great price for full version licensed software. Only issue was a link to one of the software downloads failed and it took a little bit more effort than I would have liked to get it sorted. Once sorted everything went smoothly with excellent support through chat

the delivery and finish was flawless. The only problem was of my making. I had forgotten (very little experience and old) that downloads don't just appear on the screen.
Ian

Daniel was very helpful and responsive and helped above and beyond what was required.
I was worried that maybe the key wouldn't work, but he helped me through the download and registration process.
Top service.

I had trouble with my Office 2019 download, I emailed Productkey24 and had a quick response from Emma Miller which I appreciated, Emma then emailed instructions on what I had to do so that they could download remotely. We had a few hiccups that I caused but Emma was so professional and understanding, I feel she deserves 10 stars, well done Emma, she is definitely an asset to your company.