ProGreen Reviews 

221
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Was promised (on a phone call) that my two orders would've been combined resulting in no delivery charge. I complained via their email-bot because of no email confirmation - the eventual reply was... Toon meer

Beoordeeld met 3 van de 5 sterren

Ho acquistato ad aprile scorso un ProGreen tagliasiepi da 700 watt da Tecnomat. Diciamo che nel complesso sono soddisfatto ma, seppur taglia bene, ieri quando l’ho usato per la prima volta, ho riscont... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I use Pro Green for buying our biocides and other products, I have been purchasing from this company for over 6 years now. Alistair is a great guy, honest and trustworthy, you know you are in good ha... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordering was extremely easy..... was informed about delivery..... but please stop using Parcel Force/Royal Mail for your deliveries.... Ordered a couple of weeks ago and still waiting for my delivery.... Toon meer

Bedrijfsgegevens

  1. Tuincentrum

Informatie afkomstig van verschillende externe bronnen

At Progreen not only do we supply a wide range of pesticides, fertilisers, grass seed, application equipment, fungicides and training to suit all your weed control and ground care needs….but we also want to make sure that you get the right product that does the right job at the right price.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,3

Alle reviews

(221)

93 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent company to buy from

Excellent company to buy from, great service good products, quick delivery and informative

12 januari 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi Tony, thank you for your positive review - it is much appreciated! Kind Regards, ProGreen

Beoordeeld met 5 van de 5 sterren

Progreen algoclear

Progreen, easy to deal with. I purchase algoclear as it is a great hard surface cleaner. Recommend to any professional.
Well done progreen, arrives in good time too.

27 november 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen

Beoordeeld met 4 van de 5 sterren

Interesting first try

Good customer service and rapid delivery. We applied the product on a heavily algae covered patio. It got 2 cold days without rain but not much sun. It's worked quite well but the results so far are slightly patchy. We will need to do it again, perhaps less diluted as the current results aren't there yet but happy to try again as I think it may be more down to the patio than the product and it hasn't damaged any of the plant or grass

1 december 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi John, thank you for your review and feedback, it is much appreciated. We hope you are happy with the results. Kind Regards, ProGreen

Beoordeeld met 5 van de 5 sterren

Excellent prices

Excellent prices, sell direct to the public. I live close to the warehouse so arranged to collect which went smoothly.

25 november 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi Michael, thank you for your positive review - it is much appreciated! Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

Really disappointing

Really disappointing. Paid extra for next day delivery. No delivery 4 days later. Called to chase up and they do not have it in stock. Why take the payment including next day delivery if you do not have the product in stock? Box blight has got significantly worse in the time i have been waiting for this product.

31 oktober 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi James, sorry to hear you have faced this inconvenience. I will pass this onto the relevant team. If there is anything else we can do please let me know. Apologies again.

Beoordeeld met 1 van de 5 sterren

CircRondella di plastica per asse rotore tosaerba a batteriaa due anni fa ho acquistato un…

Circa due anni fa ho acquistato un tosaerba a batteria 40 v progreen pgl 31. Adesso, dopo alcuni minuti di funzionamento, il motore elettrico si blocca rumorosamente. Smontata la calotta di protezione del motore, è risultata completamente deteriorata una "rondella" di plastica che contiene superiormente l'asse del rotore. "Rondella" che è introvabile e rende il tosaerba da rottamare: plastica a contatto di metallo in rotazione!

3 oktober 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, sorry to hear you are not happy with your purchase. If you would like to discuss anything further please don't hesitate to get in touch. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

I ordered what I thought was a genuine…

I ordered what I thought was a genuine Cooper Pegler variable brass spray nozzle & adapter.
Tried, tested and failed miserably.
The authenticity is certainly questionable as Cooper pegler are known for good quality.
I wouldn’t have bothered with a review if I had not of paid over £45 for what basically is a small threaded bit of plastic with a brass nut and bolt attached.
In order to adjust a fan width, you twist the nozzle to widen or decrease the angle but in this case you can’t.
On twisting the cap to adjust the fan, the cap acts like a nut and continues to loosen and falls off.
Ive contacted pro green and im still yet to receive any follow up call.

14 september 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, sorry to hear you are not happy with your purchase. I will pass these concerns onto the appropriate team. Have you received a follow up call yet? If not, please get in touch again and I'm sure our customer service team will be happy to assist. We apologise for any inconvenience caused. Kind Regards, ProGreen

Beoordeeld met 5 van de 5 sterren

Great service and products

Great service and products. Ordered two items, Arbor Gold Tree, Shrub and Hedge Fertiliser and Amvista Seaweed Meal on 30th August and received the order on the 3rd September. Had bought and used the Arbor Gold Tree, Shrub and Hedge Fertiliser last autumn, and it really helped my plants in the borders. Have used some of the Seaweed meal and even in the very short time can see a difference between untreated plants and treated plants, even at this time of year. Very Happy customer who has been using their products for 4 years.

3 september 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi Alistair, thank you for your positive review and feedback - it is very much appreciated. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

Online order not delivered, no communication

Online order not delivered. I contacted customer service (polite and helpful) who said a new order would be placed for next day delivery. When that didn't show either, I went back to customer service (again polite and helpful) who apologised, said the new delivery was delayed as one item was out of stock. I asked to cancel the order for a full refund. This was agreed in writing. A few weeks later, still no refund. Then the delivery turned up with a neighbour. I phoned Pro Green who did not seem surprised (even though I had confirmation the order was cancelled) and offered to arrange a return via courier (very smooth). Silence for another couple of weeks before I phoned customer service only to be told that whilst my refund was now being processed, a £10 delivery fee would be deducted. So I am left with no product, hours of chasing and a £10 fee. Customer service (polite, helpful always) said they would make the case for a full refund, but the amount credited to my account was still minus the delivery charge.

30 augustus 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, I am sorry to hear about this. I will pass these concerns onto the appropriate team to try and find an answer for you if you haven't received any further communication yet. Apologies again. Kind Regards, ProGreen

Beoordeeld met 2 van de 5 sterren

Motore difettoso e verniciatura

Dopo circa 2 anni forse qualche mese in più, durante l'accensione il motore non partiva e dallo scarico usciva la benzina.Ho fatto il meccanico di moto e automaticità fratelli Gabbani ,VECCHIANO.
Sembra che si sia rotta una molla o il fermo della Valvola. Mi sapete dire di cosa si tratta.secondo quanto costa il motore sono disposto a cambiarlo.
In attesa di una vostra risposta saluto cordialmente
Angiolo Gabbani Aggiungo inoltre che dopo 2 settimane la scocca ha perso la vernice .mi potete dare numero di telefono con cui poter parlare,,,? Il io è 3389763959

Quanto tempo dovrò aspettare pe avere un contatto con voi. Questi oggetti servono ora.
Vi ringrazio

23 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible

Terrible, online order and nothing, endless emails sent and no reply, spoke to them several times and promised refund-nothing, so,so bad

13 mei 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, we apologise for this inconvenience you have faced - we hope this has now been resolved? If you would like to discuss this matter further please don't hesitate to get in touch. Apologies again. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. IF I COULD HAVE GIVEN MINUS STARS I WOULD! THEY DO NOT SUPPLY ITEMS PURCHASED AND DO NOT ANSWER ANY EMAILS. IF YOU ACTUALLY SPEAK TO ANYONE ON THE PHONE THE LIE. IVE BEEN WAITING 3 MONTHS FOR SOIL SAMPLE RESULTS. ASKED FOR REFUND BUT NOTHING!!

16 mei 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, sorry to hear you have not enjoyed your experience with us. I hope these issues have now been resolved? If not, please don't hesitate to get back in touch and our customer service team will be happy to help. Kind Regards, ProGreen

Beoordeeld met 4 van de 5 sterren

A Very Satisfied Customer

I am very satisfied with the service provided by ProGreen.
I was able to speak to someone when I phoned.
Alison was extremely helpful, and called me back to give me a delivery update. The goods arrived in perfect condition.

18 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor service

Poor service - took around a couple of weeks for an ‘in stock’ item. Called and was told it had been picked up and it was the couriers fault. Called a few days later and was told it was in fact out of stock at time of ordering??? Liars. As a professional I need equipment in good time - I will not use again.

23 maart 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, sorry to hear you have faced this inconvenience. I will pass these concerns onto the appropriate team to prevent such issues from happening again. If there is anything we can do to help, please don't hesitate to get in touch. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

I would give 0 stars if it allowed

I would give 0 stars if it allowed. Very poor service, no communication even with promises to call back and promises by email for results.

9 april 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, sorry to hear you have faced this inconvenience. I will pass these concerns onto the appropriate team to prevent such issues from happening again. If there is anything we can do to help, please don't hesitate to get in touch. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

Another dissatisfied customer

Another dissatisfied customer. Placed an order on the 13th March, was told on the 28th March it was due to leave that day. Still waiting! Avoid!

13 maart 2024
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, sorry to hear you have faced this inconvenience. I hope this has since been resolved? I will pass these concerns onto the appropriate team to prevent such issues from happening again. If there is anything we can do to help, please don't hesitate to get in touch. Kind Regards, ProGreen

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