ProGreen Reviews 

Paid £12.99 for 3-5 days delivery, actually took 15 days to arrive. When package finally arrived in UPS depot in Inverness I was told as I live in a remote area I will take more time to arrive. Goodness sake I live in Inverness.
As a good will gesture I would like my £12.99 returned due to time taken after the 3-5 days passed.

Efficient. Confirmation and follow up good. Product arrived on time although had message from courier to say that product would be dropped off at local village shop the day before, a little confusing as they didn't have the parcel.

Really disappointed! Product has still not been delivered so cannot comment on that, but delivery time and updates have so far been diabolical. Phoned after 1 week to speak to someone who laughed and said how crazy it was that a product they normally have plenty of stock for, they now don’t! Didn’t help much, but to then make a promise that it would be tomorrow or the next day at the latest… surprise, it’s still not here. If I didn’t need the products so much I would have cancelled my order and gone elsewhere.

Ho comprato una motozappa da tecnomat della progreen quella da 239 euro. Dopo una settimana mi si è’completamente rotta la staffa che tiene il piantone che va nel terreno. Non me lo vogliono passare in garanzia assurdo

good delivery on time and my question answered by the-team promptly .

I placed an order worth over £100 with Pro Green and paid for home delivery. UPS did not attempt redelivery, did not use the safe place and diverted the parcel to a pickup point without my agreement. I contacted Pro Green three times by email and only received an automated AI response, with no human follow‑up or resolution. I should not have to chase a company for a simple paid‑for home delivery, so I have opened a PayPal claim for non‑delivery. Based on my experience, I cannot recommend this retailer.
UPDATE: Despite the issue being unresolved, I even received an automated marketing email asking me to review my ‘recent purchase’, showing they are unaware of the ongoing non‑delivery.”

Competitively priced, well packaged and good tracking

Absolutely useless customer service, led by AI agent Rowen

Still waiting for my order, only AI replies and all lies! Have asked for refund but still just getting inaccurate AI response. Can’t speak to a human as travelling abroad.
Several weeks later having told Progreen to take me off mailing list they are still pestering me with emails. Awful company run by AI only. No humans to speak to.

Product was good, customer service poor. The website advertises 10% discount for first purchase if you sign up to the newsletter. This wasn’t deducted at the checkout and I then received an email offering me 10% off my NEXT purchase. Spoke to customer service who quibbled about the discount and then begrudgingly offered to credit my card. This wasn’t forthcoming so I called back after a week and they said it was a manual oversight. Eventually received the credit two weeks after my order. Not a great experience and leaves me wondering whether the discount offer is a scam.

Ho acquistato la sega elettrica 2.200 watt modello PG , veramente ottima fatta a pezzi una jucca enorme

The Kurtail is good stuff, it does what it says. There were no problems with delivery either.

All good thank you. Well established supplier/customer relationship. Good promptly delivered. Well packed and per order placed.

Order fulfilled quickly. Only issue was that I received no notification as to when delivery would be made. It was fortunate that I was at home when the courier called.

Brought some pro green amvista phyter it comes with no instructions at all you go to website there are hardly any instructions and are not very good nothing on how often you can use what to avoid etc and many other things missing do not answer emails no returned calls the Ai chat is useless so I now have a product I can't use absolute shambles and 0 customer care take your money and don't care avoid using them

The reply doesn't change anything it's making excuses and I still don't have answers will never use again

Bought pre-seed fertiliser. Watered well morning and night for 4 days then once a day. Fertiliser balls did not dissolved and two weeks later still sitting on lawn. Expensive product for no gain. Customer service could not be more unhelpful. I get more results from Tesco on the shelf products.

** Further to your reply I spoke to three people at your end. Sent photos and info on watering programme. No help whatsoever. Last person I spoke to said he would email supplier and get back to me. I provided code on bag. I never heard again hence my poor review. I have no faith that you will resolve this and I have binned remaining product.

shocking service. Paid £10.99 for next day service. 4 days later product still has not been despatched and querying whether the order can be cancelled. Poor service, poor company policy that is unlawful. The contract I entered was for next day delivery. Refund therefore follows. Cannot recommend them

Great advice given , first class service and fast delivery I don’t need to say more other than I will do business again with them in the future 10/10.

Did not get discount , did not get call back which I asked for on 2 separate chats, did not reply to 2 emails, product was great , just the service was shocking