ProMaster Appliance Repair Reviews 18

Andrey was great and did excellent job fixing my Samsung washing machine. Prompt service!

Amazing service provided by Andrey and his team. Our built in fridge stopped working on Monday evening. Andrey came and we’re able to source the part and fixed it on the same evening. All my food is saved. Thank you Andrey.

I contacted Promaster Repair for my refrigerator issue, and I’m very impressed with their service. They resolved the problem quickly and efficiently, there was excessive ice buildup, and the technician clearly knew what he was doing. He explained the issue in detail and walked me through what needed to be fixed. Professional, knowledgeable, and reliable. I would definitely recommend them!

Andrey technician fixed my leaking dishwasher, he had all parts in his truck and fixed it on that same visit and provided 1 year warranty on parts and labour. Great company with great technicians.

Technician from ProMaster arrived on time, quickly diagnosed the issue with my stove, and repaired it same day! Professional, friendly and reasonably priced. Highly recommend for any appliance repair needs!

Thank you for fixing my refrigerator. Arthur technician arrived on time, diagnosed issue and fixed it in the same visit.
This is my go to company !!!

Great experience with ProMaster Appliance repair and technician Andrey. They were responsive, showed up on time, and quickly diagnosed and fixed an issue with my oven that other technicians couldn’t figure out. Professional, efficient, and clearly know what they’re doing. Highly recommend!

I had a problem with my Samsung dryer which stopped heating, called Promaster, technician showed up same day, and quickly diagnosed the problem with heating element, gave me options for repair and replaced the element, also did complimentary maintenance, lubed all the rollers, dryer sounds like new and heating properly. Recommend the service!

Great Service provided by promaster appliance repair.
They came on the same day and helped me fix my leaking refrigerator with no parts and fair price.

Andrew and his team were fantastic to work with. From the moment I called, they took the time to troubleshoot the issue over the phone and see if it could be fixed without their help, which I really appreciated as it showed they genuinely care about saving their customers money.

When a repair was still needed, they were professional, responsive, and clearly knew what they were doing. The work was done quickly and everything has been working perfectly since.

TBH, it's hard to find reliable and honest service like this these days, do I highly recommend!

Big shot out to Pro Master appliance team for fast and reliable service definitely will recommend to all my friends and relatives. Thank you

Great company, well experienced and friendly technician.

Had a great experience with promaster and especially with Andrey. Fixed my fridge on the same day and with good price.

This company is scandalous, takes money and doesn’t know how to do the work. After the fact doesn’t return calls or text messages, doesn’t meet timeline of appointments. Blocks calls but answers calls when called from other numbers. Stay away. Do your homework and read all reviews on the various websites. Positive (very limited) reviews do not have local addresses.

In July 2025 ProMaster installed a new compressor in my refrigerator. Paid over $700.00. Less than two months later the compressor started have the same issues. When called they promised to send someone out. No one came and now they are claiming they are not ProMaster, even though they claim they are, and then they hang-up on me.

Ice maker issue -- you placed a new mother board and said if that did not fix the issue, you would place back the original mother board and return the $660 we paid for the new mother board you placed. After you took back the new mother board, you have not returned the $660 payment and will not return any calls or confirm the refund amount. Dan Ball - 440-285-8164

Andrey and his team fixed my dryer within the first visit and charged a reasonable price.
Thank you guys will recommend you to my friends and family.

On time, professional and very polite. Totally recommended.