The site is easy to navigate and I soon found the item that I was looking for. Quick and easy to purchase. Good information regarding despatch and the item was received within a short period of time i... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Frequently buy from this company. Always let me know when an out of stock item is available again. Fast turnaround service with secure packaging. Thank you Proper.
Bedrijf heeft geantwoord
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Toon meer
Bedrijf heeft geantwoord
For what it cost I though the item could have been better packed for protection. Also, I had a discount code which I couldn't use and delivery should have been free. That said I love the item and the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Contactgegevens
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Verenigd Koninkrijk
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,7
Uitstekend
300 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Out of stock CD
One item from an order for several CDs was out of stock for ages (the rest were delivered within a few days). Rang the company after a few weeks and spoke to a very helpful chap who discovered (while I was on the phone) that the record company had sent fewer copies than requested by Proper Music. This was rectified within a week or so and the outstanding cd was finally delivered.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. Apologies for the delay with one of your CD's and pleased we were able to restock it again so quickly for you.
Ease of order
Ease of order, speed of delivery, quality of product and wonderful music.
11 oktober 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Quick and efficient.
9 oktober 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great recordings at a great price!
What a great selection of vinyl recordings and at a great price. Delivery was rapid too!
13 oktober 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. We take great pride in our extensive catalogue of independent label releases, pleased you like it.
What I Wanted, Fast
Quick, efficient service. From hearing a song on the radio to a vinyl copy in my hands, all within 72 hours (and I heard it too late at night even to search for it online until the next day).
2 oktober 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. pleased that we you found the album you wanted from us and we were able to delivery so quickly.
Bought a couple of Rodrigo y Gabriela…
Bought a couple of Rodrigo y Gabriela LPs, and good prices. Straightforwards online customer experience and they arrived quickly. Many thanks.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon
Great Music Company
Great company, website, excellent content, easy to navigate, prompt delivery. Will definitely be using again.
28 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon
Not heard of you before so I was a…
Not heard of you before so I was a little cautious. You had a particular album I was looking for at a good price. The whole process was strait forward and postage was quick and good value. Well packaged item, very pleased overall!
26 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent service
So easy to order, CD was dispatch next day and arrived so quickly. Excellent service
25 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
I spoke to a member of staff who was…
I spoke to a member of staff who was very helpful and informative. They ensured my order was sent to me speedily, reliably, and just as I had hoped for - all present, and well packaged.
Thank you! Thumbs up !!!
22 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon
Just a super smooth transaction from…
Just a super smooth transaction from start to finish.
Will use again!
21 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
My CDs arrived promptly
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s and the 'Cousins' triple cd set brought back memories and thoughts about what stimulated me to learn guitar!
Excellent booklet notes re choice of artists and tracks with really helpful information. Thank you!
26 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Very good service
I placed my order and it arrived very quickly. No problems at all.
17 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service
Great service, album pre-ordered and was delivered on release date, as promised.
12 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Good communications
Good communications, well packed, no issues.
18 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great company to deal with
Great company to deal with. Easy purchase, good coms, the CD was well packaged and the delivery was quick. Will use again. Highly recommended.
6 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
I was truly impressed with Proper Music…
I was truly impressed with Proper Music record shop! Even though it was my first time ordering, the service was absolutely exemplary. My songs arrived right on time maybe faster than I even expected. Everything about the experience exceeded my expectations. This is a brilliant shop, and I can’t recommend them highly enough. Keep up the outstanding work
16 september 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.