Prospa Reviews 

7.914
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ I had a great experience with Prospa. They helped me access the funds I needed to cover my business bills, making a big difference when I needed support. The process was smooth, and I really... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you Prospa for the years you supported my business funding needs and had trust in myself as a small business operator. Great customer support and response times.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In business today having the right partners is more important than ever. Having Prospa as your business finance support has been a great chance for us to grow our business and make key decisions knowi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Prospa were extremely quick in processing our application with no issues, The team guided us through the process

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 625648722

  1. Niet-bancaire financiële diensten
  2. ook in
  3. Alternatieve financiële diensten
  4. Financieel adviseur

Geschreven door het bedrijf

Prospa is on a mission to make financial management simpler for small businesses like yours. Make business happen with lending products and a simple transaction account designed for what your business needs. Accessing the funds you need should be easy, so with Prospa there’s no lengthy application process and funding is possible in just hours. We get to know you so we can provide a solution that’s right for your business. Manage your Prospa Business Account and funding products anytime, anywhere it suits you via the Prospa App or Online. Apply for funding of amounts between $2000 and $500,000, with repayments that work with your cashflow. Join thousands of small businesses who’ve made business happen with the support of Australia's #1 online lender to small business.

Business loans made easy.

Geschreven door het bedrijf


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(7.914)

204 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Service

Sam at Prospa was very helpful and got me a reduction in my interest rate. He listened to my issues provided the best service

9 september 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Paul, thank you for your kind review. We're so pleased to hear that Sam took the time to listen and provide the support you needed.
We'll be sure to pass on your feedback. Thanks again for choosing Prospa.

Beoordeeld met 4 van de 5 sterren

They are professional to find what I…

They are professional to find what I want

7 september 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Chun, we're so glad we could help you find exactly what you were looking for! We appreciate your kind words. Thank you for choosing Prospa!

Beoordeeld met 5 van de 5 sterren

Outstanding Customer Service

I found Mitch great to deal with. He explained everything clearly and answered all the questions that I had patiently I had a pretty urgent need for a loan and Mitch was able to get it through really fast. Thank you ! 🤩

7 september 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Tracey, we're so happy to hear about your positive experience with our team. We always aim to provide clear explanations and fast service, especially when you have an urgent need. Thank you for sharing your kind feedback!

Beoordeeld met 5 van de 5 sterren

Very good for small business

Very good for small business. Process is simple and stress free. Very easy to navigate and helpful staff

7 september 2026
Review zonder uitnodiging
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Antwoord van Prospa

We are so happy to hear that our process was simple and stress-free for your small business. We appreciate your kind words about our helpful staff! Thanks for choosing Prospa!

Beoordeeld met 1 van de 5 sterren

STAY AWAY DONT MAKE THW SAME MISTAKE I…

STAY AWAY DONT MAKE THE SAME MISTAKE I DID AND BORROW FROM PROSPA.
More than happy to hand the money over in a few days but when it comes to getting help nothing.
Have been trying for over 4 months to get financial hardship with this lot and still nothing have had to refer it on to AFCA.
They do not care at all about you when your business is about to go under and you have major health issues,
They just continue to take money every week even double payments sometimes.
They don’t care for the person just their bottom dollar.
They just don’t care FULL STOP.

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Toni,
Thank you for your feedback. We’re sorry to hear about your experience and take this seriously.
We’d like to ensure your concerns are reviewed properly through our complaints process. As your matter is already being reviewed by the relevant team, they will continue to assess your concerns in line with our established process.
Kind regards,
The Prospa Team

Beoordeeld met 5 van de 5 sterren

I had a great experience with Prospa


I had a great experience with Prospa. The loan process was quick and straightforward, and the service was excellent from start to finish. Everything was handled professionally and efficiently. I’m very happy with the experience and would definitely recommend Prospa to anyone looking for fast, reliable service.

3 september 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Aboudy, thank you for taking the time to share your experience.
We're delighted to hear that you found the loan process quick and straightforward, and that our team provided professional and efficient service throughout. Supporting small business owners with a simple and seamless experience is important to us, so it's great to know we've delivered on that for you.
We appreciate your recommendation and wish you all the best with your business.
Thank you - team @ Prospa.

Beoordeeld met 5 van de 5 sterren

Had a great experience

Had a great experience. I can't believe I got an answer within a couple of hours. I definitely will recommend everyone to Prospa. Thank you.

3 september 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Gary, thanks so much for your kind review! We're thrilled to hear you had a great experience and received a quick response from our team.
We really appreciate your recommendation and thank you for choosing Prospa.

Beoordeeld met 5 van de 5 sterren

Fantastic to deal with

Fantastic to deal with. Fast response. Money in within couple of days. Great result for us

31 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hello Kevin, we're so glad we could provide a fast response and a great result for you. We appreciate your kind words! Thank you for choosing Prospa.

Beoordeeld met 5 van de 5 sterren

Liam was extremely helpful and…

Liam was extremely helpful and informative. Everyone I spoke to was very professional and efficient.

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

We are so pleased to hear that our team was professional and efficient, and that you found Liam to be helpful and informative. Thank you for sharing your positive experience and for choosing Prospa!

Beoordeeld met 5 van de 5 sterren

No fuss

No fuss, quick and easy to deal with. Highly recommend. Thanks to Arthur for all his help.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Bill, thank you for your kind review and for choosing Prospa! We're delighted to hear the process was quick, easy, and hassle-free. We'll be sure to pass on your feedback to Arthur, who will be thrilled to know he made such a positive impact. Wishing you and your business continued success!

Beoordeeld met 5 van de 5 sterren

Zoe was fantastic

Zoe was fantastic. Very quick efficient and helpful. Definitely recommend. Always a pleasure to deal with.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Louise, we're so happy to hear such wonderful feedback! It's great to know that our team provided such quick, efficient, and helpful service. We truly appreciate your recommendation. Thank you for choosing Prospa!

Beoordeeld met 5 van de 5 sterren

Prompt polite service with simple set…

Prompt polite service with simple set up structure

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Richard, we are so glad to hear that our service was prompt and polite, and that our setup structure was simple for you. We appreciate your kind words! Thanks for choosing Prospa.

Beoordeeld met 5 van de 5 sterren

PLB Building

Stress free that left the thought of browning a small business loan helpfull to increase profitability.
Well explained the communication over the phone was excellent.
Thanks heaps and happy building.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Loretta, thank you for your wonderful feedback! We're pleased to hear the process was stress-free and that our team provided clear, helpful guidance throughout. We appreciate your support and wish you all the best with your business growth. Thank you for choosing Prospa!

Beoordeeld met 5 van de 5 sterren

They were very officiant and explained…

They were very officiant and explained things very well which made it so easy for me to understand. They made it happen so quickly and stress free. Would recommend to anyone

21 augustus 2026
Review zonder uitnodiging
Logo Prospa

Antwoord van Prospa

Hi Paul, thank you for your kind feedback! We're delighted to hear that our team made the process quick, easy to understand, and stress-free.
We appreciate your recommendation and wish you all the best with your business journey. Thank you for choosing Prospa!

Beoordeeld met 1 van de 5 sterren

Worst lender I have ever dealt with

Worst lender I have ever dealt with. I agreed to one direct debit payment per week, but they have been taking three to four direct debits without my knowledge or approval. This has put my business under serious financial pressure and caused unnecessary difficulties.

They are also charging what I consider to be extremely high interest—over 24%. I strongly advise other small business owners to be very careful before dealing with this lender. In my experience, their practices have caused significant financial stress and made running my business much more difficult.

Very disappointing and frustrating experience. I feel that small businesses deserve much better transparency, communication, and fair treatment.

21 augustus 2026
Review zonder uitnodiging
Logo Prospa

Antwoord van Prospa

Hi Gopi,
Thank you for taking the time to share your feedback with us.
We understand the impact that cash flow challenges can have on a business, and we're sorry to hear that your experience has been frustrating.
At Prospa, we're committed to supporting our customers with fairness, transparency and respect. We'd appreciate the opportunity to better understand your concerns and review your experience directly.
Please contact our team on 1300 882 867 or email help@prospa.com, and we'll work with you to discuss your concerns and identify any support that may be available.
Kind regards,
The Prospa Team

Beoordeeld met 1 van de 5 sterren

Do not recommend

I think the app and processes are quite good, however after being a loyal customer for over 4 years and paying an exhorbitant amount of interest the renewal was denied as I had two months of zero income due to a holiday and project job running over. So facility closed and they left me in the lurch big time. Cannot recommend this company. If you really need shadow lending seek another provider

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi JJ, we're sorry to hear that your experience didn’t meet expectations.

We understand how disappointing this must have been, especially after being a customer with us for several years. We aim to ensure customers have a clear understanding of their loan terms and renewal requirements, however we appreciate this may not have been your experience.

We'd like the opportunity to review your concerns further. Please contact us on 1300 882 867 or email help@prospa.com so we can look into your application with our team and support you directly.

Kind regards,
Team @ Prospa

Beoordeeld met 5 van de 5 sterren

Very quick very professional thanks to…

Very quick very professional thanks to the management and team

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Colin, we're so glad to hear that you had such a positive experience with us. Thank you for acknowledging our team's professionalism and efficiency!

Beoordeeld met 5 van de 5 sterren

From my enquiry on line, to the prompt call after my interest, everything just moved along quickly and efficiently. Everything was explained well. Approval came back within hours .

I found the process quick with very friendly staff who were respectful and helpful.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Sandra, we're so pleased to hear that you found the process quick and our staff friendly, respectful, and helpful. Thank you for your wonderful feedback, and for choosing Prospa!

Beoordeeld met 5 van de 5 sterren

LOC - Line of Credit - Business

I have been dealing with Prospa for several years to date. Having re applied and set in place my LOC - Line of Credit, I have found the process to be quick, professional, and the staff always courteous and helpful.
I highly recommend you give Prospa a look if you are looking finance, wether it be personal or business.
SM - Gold Coast.

14 augustus 2026
Review zonder uitnodiging
Logo Prospa

Antwoord van Prospa

Hi Scott, thank you for your kind feedback! We're delighted to hear you've had such a positive experience with Prospa over the years and that setting up your Line of Credit was quick and professional. It's also wonderful to know that our team has consistently provided courteous and helpful service.

We truly appreciate your recommendation and your continued trust in Prospa. Thanks for choosing Prospa again!

Beoordeeld met 5 van de 5 sterren

I already have a loan with Prospa and…

I already have a loan with Prospa and wanted to refinance it. The process was easy, quick and I got a better outcome than expected. Maddy was an absolute pleasure to deal with.

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Prospa

Hi Scott, we're delighted to hear that refinancing your loan was a quick and seamless experience and helped achieve a better outcome for you. We also appreciate your kind words about Maddy, who will be thrilled to receive your feedback. Thank you for choosing Prospa, and we wish you all the best with your business journey.

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