Prosper Home Loans Reviews 

Thanks Prosper Home Loans for arranging my remortgage.
The process was efficient and well managed by the friendly and professional team.
The online portal kept me up to date and informed at all times from the beginning to the end of the process.
The team were always available at the end of the phone for any queries.
I would highly recommend Prosper Home to others
Thank you

Excellent, quick and efficient service. Paul found us a great deal and with Ellie they processed our application very quickly and efficiently. We are really pleased with the outcome and will definitely use Prosper again.

I got introduced to Prosper through an agent, by then they had a lender willing to onboard me and we agreed to work together. The lender then pulled out (which is always a risk) and things started getting downhill from there.

Manish (and Gill) -do not normally use names in my reviews but I feel like it is necessary in this case- sent me an email saying they were looking for another potential lender and ever since have disappeared. Did not return my calls nor replied to my emails. When we first met over the phone, I had specifically asked them to be communicative in case anything goes wrong as I did not want to be in a situation where I do not have a mortgage offer when the completion times comes. I assumed they were still looking for potential lenders after the initial one pulled out, sent another e-mail when eventually the completion statement came through, have not received a response either. They basically could not give me a call (or send me an email at least) saying they could not find a lender and I should try to find another solutuon. I eventuaslly was without any mortgage offers at completion time where my 35% deposit for the flat was at risk. I asked a friend of mine to bail me out with cash eventually which was very lucky.

I found the hiding/irresponsivenes very poor in terms of behaviour and treated it as misconduct on my end. I do not expect a guaranteed offer from any broker however expect respect and integrity. (which they clearly were lacking)

Reply to Paul: Thanks for the update Paul. Just a small note; no they did not inform me about the lender pulling out in fact, I had a refund from the lender to my account all of a sudden and realised there was something going on, asked Manish what was happening and then found out, not that they informed me....I am also fully aware there is not mortgage guarantee, that is not what I criticised as you probably realised. Best

Paul and Ellie have been absolutely amazing after being let down by another lender. Told them I need a mortgage sorted ASAP and they sorted me out within the month, would’ve been less but had Christmas break. Would recommend to anyone looking for a mortgage! Great job

I would like to thank Paul and his colleagues at Prosper Home Loans for all their hard work in securing our mortgage and making us feel both relaxed and confident that our new house purchase was being dealt with by a professional and conscientious team. I would have no hesitation in recommending them to all my friends and family.

Thank you Fred at Prosper Home Loans for fantastic and professional service and for finding us a great mortgage deal that was so much less than what we were paying. I stumbled on P H Loans by pure chance after questioning the mortgage in principal and fees from another broker found on line. I'm so glad I went with my gut feeling. Thank you again Fred for all your help which will always be appreciated. The reviews for this company just says what a great company they truly are and so open and transparent and fees are just so reasonable. 5* service. MH

I obtained my mortgage through Ashley who was just incredible. He picked up where another broker failed and literally turned everything around! He successfully secured my mortgage within a good time frame, as well as making sure I was getting the best deal, meaning he switched lenders, so it was right for me, rather than what was quickest for him. I would 100% recommend Ashley and his team to anyone. He's professional, knowledgeable and confident in his ability. When your applying for something like a mortgage, you really do need the right and best people around you! I'm so glad I was introduced to Ashley!

Highly recommend.
Quality service from first contact to completing.
Knowledgeable and professional, always working for the best outcome

I cannot recommend Sam Nash highly enough! She is super professional, friendly and helpful. Sam made a daunting process very straightforward and there was instant trust and a feeling that you were getting her honest opinions regarding different options rather than a sales pitch. Close to completion we had a few problems getting things over the line and although we had already paid Prosper Homes and finished with getting the loan in place. Sam stepped in to push the mortgage Lender and helped us when we were starting to feel that we were never going to complete. Thank you Sam you provided us with an outstanding service!

These guys are the best I’ve ever come across. Not only are they superb at customer service, and not only do they deliver, but as an expert in financial services myself, I cannot fault them. Great people, great business, superb outcomes for their clients. Trust them 1000%. A rarity in today’s climate 🔥

A huge thankyou to Prosper for helping me get my mortgage. Paul, Ethan and Ellie were absolutely amazing every step of the way!

I am very happy , a long-awaited dream has come true.I had a pleasure to collaborate with a professional team who really know their job.I want to thank with all my heart the Prosper Home team.And especially Paul MacMath,who supported me and help me all this way.I am really very satisfied that I had such a good team with me in the most important period of my life.They did a really great job.I wish you best of luck. I recommend with confidence.

Big Thanks to whole team ,especially to Paul MacMath.Is absolutely wonderful and easy to work with them.He never made me feel uncomfortable and helped me every step of the way!It’s like having a friend on the inside that is working for you.Great environment,professional,experienced and nice people.Highly recomend.

Sam has been absolutely amazing throughout.
No question was too big or too small & everything we was concerned about she knew the answer too.
I would 100% recommend her to anyone without a doubt!!

Samantha helped us secure a mortgage for Park Lane Finchley development in Eastbourne..
She is professional and helpful goes over and beyond to help in getting information and putting the right things in place..with a lot of efficacy and a smile to go along.. we had our application rejected twice but Samanrha found us yet another provider who approved our application she handled all the complex paperwork and even assisted in securing plan insurances for the houses...Honestly words cannot express how helpful and easy it was working with her...she is a star

I approached Prosper as I was not getting the responses I wanted regarding a re-mortgage from the high street banks or larger mortgage brokers - and glad I did. Paul McMath handled my re-mortgage, listened to my (slightly complex) situation, and very quickly came up with some competitive options, and guided me through the process to complete. He was very responsive by phone and email and overall the process was rather straightforward. I would use Prosper again, certainly.

Sam Nash was absolutely fantastic from start to finish during my house move. She explained everything in such great detail so I could fully understand my mortgage options. I couldn’t recommend Sam enough she is amazing! Thank you so much for all of your help!

Sam Nash was amazing,very professional from start to finish.As first time buyers we had very little knowledge of how things worked and the process but Sam guided us from day one until the end.Her positivity certainly put us at ease and made the process as stress free as possible.Thank you Sam for helping us move into our beautiful home.

Lynsay & Clemi

Sam Nash was outstanding from the start of the process to the end. From minute one, she was informative, attentive and totally understanding of a variety of different circumstances. It is safe to say, I could not have managed to buy a house without Sam!

Sam has been a great help to me and my family. From the first day we met her she has been proactive in helping us find the right mortgage (including help to buy) and insurance. As first time buyers there was lots we were unsure about but Sam explained everything in a very clear, concise, professional and friendly manner - no question was too big or small. Overall the process of purchasing our property was very smooth and a large part of that was because of Sam.