We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have used Prudent and Smith for many years and cannot recommend them highly enough. From the moment you step through the door to receiving/purchasing an item of jewellery the customer service is ou... Toon meer

Beoordeeld met 5 van de 5 sterren

Superb ! Deep expertise combined with a real passion for doing the very best for customers makes Pruden and Smith a very special business indeed. We refashioned several pieces of old family jewellery... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought the solid silver oval bangle 8mm very pleased with this it has a weight to it but not overly heavy you know it's on your wrist I opted for small fits perfectly excellent price too. Very... Toon meer

Beoordeeld met 5 van de 5 sterren

I have purchased several pieces of your beautiful jewellery over the last 18 months. Items being Natural zoiosite earrings, " " lapis lazuli earrings, and """""" matching bracel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Juwelier
  3. Sieradenontwerper
  4. Sieradenfabrikant

Geschreven door het bedrijf

Unique luxury jewellery for life’s most treasured moments ∙ 25,000+ Happy Customers ∙ Customise & Bespoke Service ∙ Handmade in England ∙ Shop Online


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

87 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

We have bought many pieces of jewelry…

We have bought many pieces of jewelry over the years form P&S. Not only are the pieces imaginatively and skillfully crafted from top quality materials but the service for repairs and renovations is excellent. I cannot recommend too highly.

21 maart 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Suzanna — we really appreciate your continued support and lovely feedback. Whether it’s creating something new or carefully restoring a treasured piece, we’re always here to help. It’s been a joy working with you over the years.

Warm regards,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Perfect bubbles

The bubbles ring with pink and teal sapphires has carefully matched and blended stones, the design is beautifully balanced. Its smooth and fits snugly to the finger so it's easy to wear. Customer service at Pruden and Smith is always perfect and efficient.

10 oktober 2024
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Susanna — we’re so glad to hear you’re enjoying your Bubbles ring. It was a real pleasure selecting and balancing the sapphires, and we’re thrilled it feels as comfortable to wear as it looks. Your kind words about our service really mean a lot.

Warm wishes,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Expectations Exceeded

Rebecca and her team helped us transform our vision into the reality of beautiful, inspired, and truly one-of-a kind wedding rings that celebrate and symbolize our love.

Rebecca made us feel comfortable from the moment we met her on a transatlantic video call. She asked all the right questions, explained the process, and set expectations that were met and exceeded. She almost instantly translated our ideas into mock-ups. The Pruden + Smith Team kept in touch with questions, answers, insights, and updates as our project morphed from the initial design phase through to the finished product. P+S took our questions and quirky design preferences in stride and helped us make good choices considering the quality and condition of the family heirlooms we supplied.

We fell in love with the signature rings of the Trap (Sussex Shore) Collection the moment we saw them. These pieces speak to the rugged beauty of our coastal homes, tidal ebbs and flows, and dazzling reflections of so much light, love, and life.
P+S's willingness and ability to transform our family heirlooms into pieces that feel like they naturally fit into this collection makes us feel lucky, blessed, and profoundly grateful.

Can't wait for our next project and to visit in person!

With our very best regards,
M&R

11 januari 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you so much for this incredibly thoughtful review. It was such an honour to help you bring your wedding ring vision to life — and we’re touched that the Trap (Sussex Shore) Collection resonated so deeply with you. Transforming family heirlooms into new treasures is at the heart of what we do, and we’re delighted the process felt so personal and meaningful throughout. We can’t wait to welcome you in person when the time comes!

With our very best wishes,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Remodelling rings

We visited to discuss remodelling engagement ring and wedding rings. They listened to what we had in mind and were very quickly able to translate that into a design. They checked on budget and have a quite short time frame for making the new pieces. Excellent service.

20 maart 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Joanne — it was a pleasure helping you bring your ideas to life for your engagement and wedding rings. We’re so glad the process felt smooth and efficient, and that you felt well supported throughout. We look forward to seeing the finished pieces come to life!

Warm wishes,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

I have been a customer for many years

I have been a customer for many years , the quality of their silver and jewellery is excellent.

21 maart 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Isabel — we’re truly grateful for your continued support over the years. It’s always lovely to see you, and we really appreciate your kind words about the quality of our jewellery.

Best regards,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Unique jewellery John Lewis+ service

Unique jewellery made by real artisans with the design skills of artists.

I asked for a particular shade of stone in my lovely earrings and P&S found it for me. Even better than John Lewis service

11 november 2024
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you so much — what a compliment! We’re thrilled to hear you love your earrings and that we could find the perfect stone for you. Creating unique jewellery with personal touches is at the heart of what we do, and we’re so glad that came through in your experience.

With warmest thanks,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

I have bought several pieces from…

I have bought several pieces from Pruden & Smith including a pair of diamond and pearl earrings for my wife as a wedding present. The quality is always superb and the designs are always unique and unlike anything you would find on the high street.

9 augustus 2024
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Martin — we’re so pleased to hear how much you’ve enjoyed your jewellery, and that your wife loved her wedding gift. It means a lot to us that you’ve chosen Pruden and Smith for such meaningful moments.

With kindest regards,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Outstanding service

Outstanding service. Purchased silver bracelet before Christmas but was "lost" by the Post Office. Pruden and Smith hand delivered a replacement (I am local) no questions asked. Excellent bracelet with a simple plain design.
The first bracelet did eventually appear after Christmas, so I was able to reciprocate its return.

16 december 2024
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you so much — we’re really glad we could get your replacement bracelet to you in time and that everything worked out in the end. It’s always a pleasure to help, and we’re delighted to hear you’re happy with the design and service.

Warm regards,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Great quality, workmanship, and design.

I have had two pieces of bespoke jewellery made by Pruden and Smith and couldn't be happier with them.
One item, a pendant, was made using two rings that I was no longer able to wear, and the other was an openable ring that I could wear despite having fingers that swell unpredictably.
I have also bought off the shelf pieces for gifts which have always been warmly received.
Pruden and Smith have now become my jeweller of choice.

21 maart 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you — it’s been such a pleasure creating bespoke pieces with you, and we’re so pleased they’ve been meaningful, practical and well received. We love working with jewellery that carries a story, and we’re truly grateful to be your jeweller of choice.

With warm thanks,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Remodelling old jewellary

I am having some inherited jewellery remodelled and the process has been very easy. Can’t wait to get the finished items. All the staff have been friendly and helpful.

1 februari 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you! We’re so pleased to hear the process has felt smooth and enjoyable. It’s always exciting to see inherited pieces take on a new life, and we can’t wait for you to receive the finished designs.

All the best,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Beautiful jewellery

I've bought some beautiful pieces from P&S, some as presents but I couldn't resist a pair of baroque pearl earrings for myself. I haven't been to the shop but the website is fantastic and so are the newsletters, which aren't overwhelming but frequent enough to stay in touch. It's a real pleasure to buy from designer jewellers.

21 maart 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you — we’re delighted to hear you’ve enjoyed our online shop and newsletters, and that the baroque pearl earrings were too good to resist! It’s lovely to know that even from afar, the experience still feels special.

Warm wishes,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

My favourite bespoke jewellers!

Pruden and Smith are my favourite bespoke jewellers. I've been buying their silver jewellery for over 20 years and I love their unique designs and amazing quality!

21 maart 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Marc — it means so much to have your continued support over the years. We’re so pleased you love the designs and quality, and we feel incredibly lucky to have such loyal customers like you.

With warmest thanks,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Fantastic jewellery with lovely custom…

Fantastic jewellery with lovely custom made pieces, right in the centre of Ditchling.

3 maart 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Hal — we’re so glad you’ve enjoyed our bespoke pieces and your visits to the heart of Ditchling. It’s always a pleasure welcoming you into the shop.

All the best,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Beautiful Pearl Pendant

The team at Pruden & Smith made a beautiful pearl necklace for a 30th Wedding Anniversary. They took my initial ideas and crafted a piece that is unique and completely personal. Couldn't have asked for more.

3 september 2024
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, David — we’re thrilled you were so happy with the necklace for such a special occasion. Creating a piece that’s completely personal and full of meaning is what we love most. We’re so pleased it felt just right.

Best wishes,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Great choice …

I was given a pair of your lapis lazuli drop earrings as a gift and have been absolutely delighted with them. They receive a lot of positive attention and are a joy to wear.

25 december 2024
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Helen — we’re so pleased to hear how much you're enjoying the lapis lazuli earrings. It’s lovely to know they’ve been admired and bring you joy each time you wear them.

Warm regards,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Bespoke jeweller

A fabulous place to have a unique piece of jewellery made. Fantastic for remodelling older style pieces into modern styles. I have had several pieces re- modelled and have been pleased with them all. The team is happy to spend time discussing designs with you to ensure you are happy with your choices.

7 september 2024
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you so much — it’s been a joy working with you to remodel your jewellery into new designs you truly love. We really appreciate your trust in us over several pieces and are so glad the design process felt thoughtful and collaborative.

With warm thanks,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Beautiful bespoke quality jewellery

I am so delighted with the necklace & earrings that I got from Pruden & Smith. The quality is outstanding and the staff were very helpful - I would highly recommend them as an amazing jeweller

20 maart 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you so much, Phillipa — we’re so pleased you’re delighted with your necklace and earrings. It means a lot to hear such kind words about our team and quality, and we’re so grateful for the recommendation.

Warmest wishes,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

I’ve bought several pieces from this…

I’ve bought several pieces from this company, including some made to order for me, and they have all been of high-quality.
I had one item that was faulty, but when I contacted the company, it was replaced promptly.
I would highly recommend them.

20 maart 2025
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Tiina — we really appreciate your continued support and lovely feedback. We’re so glad we could quickly sort the issue you mentioned, and it’s wonderful to hear you’ve been happy with each piece over the years.

With best wishes,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

A unique experience

Buying jewellery from Pruden and Smith is a unique experience. I have had items designed for me and also bought pre-made jewellery. The service is friendly, professional and very personal. The necklace I commissioned was unique and beautifully crafted. Definitely worth the journey and visiting Ditchling is a treat.

28 november 2024
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Susan — we’re delighted the experience felt so personal and worth the journey. It was a pleasure crafting your necklace, and we’re so pleased to hear how much you enjoyed both the design process and your visit to Ditchling.

Warm regards,
Rebecca and the team at Pruden and Smith

Beoordeeld met 5 van de 5 sterren

Quality workmanship,, very relaxed & welcoming shop

My favourite silver nugget necklace that I have worn nearly every day for over thirty years was my first purchase from Pruden & Smith, since then I have bought many gifts and had repairs and remodelling of sentimental jewellery.
Always inviting and inspiring and a friendly welcome when visiting the shop & workshop.

3 oktober 2024
Review zonder uitnodiging
Logo Pruden and Smith

Antwoord van Pruden and Smith

Thank you, Ali — we’re truly touched by your kind words. Knowing that your silver nugget necklace has been a part of your life for so long means the world to us. It’s always a joy welcoming you back, whether it’s for new gifts or to lovingly restore sentimental pieces.

With heartfelt thanks,
Rebecca and the team at Pruden and Smith

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer