Public Goods Team member (Dhee) did an excellent job replying back to my messages! Wonderful costumer service!!!!
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Lees wat reviewers zeggen
I reached out to Public Good with a question on a Sunday. Not expecting any response for a few days, I was happily surprised when a response came in a few hrs. Margot answered rapidly & clearly. Sh... Toon meer
I had a problem with a product I ordered less than 6 months ago. It was resolved in a very timely and professional manner and to my complete satisfaction. I try to be pretty selective with my purchas... Toon meer
Hi - though my family has not ordered anything from Public Goods for over two years, we were still charged membership fees the other day. We did not authorize these charges, nor did Public Goods notif... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Making healthy, affordable, premium products with no middlemen or retail markup.
Contactgegevens
85 Delancey St, 10002, New York , Verenigde Staten
- 877-414-4150
- service@publicgoods.com
- publicgoods.com
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I bought the 3pack of cleaners
I bought the 3pack of cleaners. Surface, bathroom, and glass. I used them same day they arrived. Absolutely love them! They clean so well, non toxic, and I am obsessed!! I hate using cleaners you buy from the stores with all the toxins in them. I am so blessed to have found public goods.
I would definitely buy if it was cheaper for Canadians
I would definitely buy if it was more affordable in Canada, I made a mistake with my purchase and they helped me cancel it since it was in US dollars. Great brand and I love what they’re doing.
I appreciate Public Goods for…
I appreciate Public Goods for supporting me with my "lost" package. They immediately replaced the items in stock and re-funded me for the ones that weren't. Margot was the support person and really was really helpful and nice!
Fraudulent Cancellation Process
I canceled my membership in January and even emailed them to confirm it was canceled. I received an email back saying that yes, it was canceled. On March 18th I received an email and credit card charge renewing my membership. This company has no way to call them and you're forced to send an email or text and then wait "1-2 days for a response because they're so busy". I would never do business with them again!
Problem with a product purchased a few months ago
I had a problem with a product I ordered less than 6 months ago. It was resolved in a very timely and professional manner and to my complete satisfaction. I try to be pretty selective with my purchases, but sometimes things happen. And that is why customer service is very important! I recommend Public Goods 100%! 😊
Margot is an excellent customer service…
Margot is an excellent customer service employee. She is clear , efficient and so fast in responding.
I reached out to Public Good with a…
I reached out to Public Good with a question on a Sunday. Not expecting any response for a few days, I was happily surprised when a response came in a few hrs. Margot answered rapidly & clearly. She gave me fabulous & friendly customer service.
Public Goods not only has wonderful products but also great customer service.
My issue was resolved in record time
My issue was resolved in record time. I really appreciate the service.
Great Customer Service
I appreciated the prompt response from the customer service representative. I am so happy with the quality of products with Public Goods.
Happy info.
Dhee has, on several occassions, assisted me with questions regarding products in a very timely, professional manner. I appreciate it!
They stood behind their product!
Really great experience
Really great experience. Definitely try them out
Reached out regarding a subscription…
Reached out regarding a subscription cancellation and refund. I got a response quickly and a refund.
She helped me out without hesitation
She helped me out without hesitation. First time I was ordering from them. Good customer service is #1 to me so I will stay with this company. Thank you!
I had a question about the membership…
I had a question about the membership fee, and I got a timely reply and issue was resolved quickly.
They were very kind and explained what…
They were very kind and explained what had happened to my order and offered to ship my back ordered item at no cost to me!
Great Products, Support Team and Worth It!
I really do enjoy Public Goods products, they are clean safe and well priced. The membership fee is more than manageable and have been a repeat customer for years. Recently I had to cancel as I have not been purchasing as much and thier customer support team was top notch, they were kind, understanding and helped me to cancel without issue and quickly. I would recommend this company to anyone.
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