Mainly, just the fact that I ordered a Clark CBP900 from Anglian Pumping, from whom I have dealt with in the past, but they could not supply until September. So I Safari’d for another supplier and you... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
ordered dinnertime, box arrived 10am next day. vat receipt issued, discount code used, excellent service. only thing was i didn't get any tracking so i didn't know it was coming but fortunately was ho... Toon meer
Bedrijf heeft geantwoord
I bought a Clarke submersible transfer pump model number STP12. Very pleased. Prompt delivery, well packed, easy instructions and it works well. Wasn't able to give a review sooner because I hadn't us... Toon meer
Bedrijf heeft geantwoord
I ordered a part that turned out not to be in stock. I was offered a potential alternative which did not suit. As my original order could not be fulfilled until mid September, I cancelled and reques... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Pompleverancier
- Warmwatersysteem leverancier
- Loodgieterwinkel
- Pompapparatuur en -service
- Waterpompleverancier
Over Pump Sales Direct
Geschreven door het bedrijf
Pump Sales Direct is an online supplier of genuine pump products and manufacturer-specified parts.
Working closely with leading brands and holding significant stock, we offer fast turnaround and competitive pricing.
Email us at: customerservices@pumpsalesdirect.co.uk
Call us on:
0800 008 6405
Working closely with leading brands and holding significant stock, we offer fast turnaround and competitive pricing.
Email us at: customerservices@pumpsalesdirect.co.uk
Call us on:
0800 008 6405
Contactgegevens
Unit 3, Derby Trading Estate, Stores Road, DE21 4BE, Derby, Verenigd Koninkrijk
- 0800 008 6405
- customerservices@pumpsalesdirect.co.uk
- pumpsalesdirect.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Pump Sales Direct
Sometimes the shortest reviews say it best. We're really pleased you were happy with the service and appreciate you taking the time to leave us feedback.
If you need us again in the future, you know where we are!
Thanks,
The PSD Team
i still have not recieved the part so…
i still have not recieved the part so the customer has got another plumber. so i have lost the job. will need a refund
2 juni 2026
Antwoord van Pump Sales Direct
Thanks for your feedback, James. We're sorry to hear about the situation.
Having reviewed your order, we can see that it was placed after our daily dispatch cut-off at 3.30pm and was therefore processed on the following working day. We can also see that at checkout, the 2–3 working day delivery option was selected, which operates on working days only. At the time of writing this reply, the parcel is still in transit and remains within the expected delivery timeframe.
If you no longer require the item once it arrives, please contact our customer service team and we'll be happy to discuss the available options.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Thanks for the awesome review, Lisa. Great to hear it arrived well packaged and was easy to get set up without any hassle. Even better that it’s got the power you needed and is doing the job properly.
If you need anything else in the future, you know where to find us!
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Thank you for the 5-star review! Ordered, delivered, and straight to work. We like those ones.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Appreciate the positive feedback, Harold. Fast, easy and efficient - three words we never get tired of hearing.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Thanks for the review, Chris. When something needs sorting, there's no point hanging about!
Thanks,
The PSD Team
No communication reply or refund.
Responded quickly to say item was not in stock. I replied that a refund would be required due to the leadtime. That was 29th May. To date no response or refund.
29 mei 2026
Antwoord van Pump Sales Direct
Thanks for your feedback. We're sorry for the frustration caused.
Having reviewed the order, we can see the refund was put in hand following your request, but it appears we didn't communicate that to you, which understandably caused confusion.
Please accept our apologies, and if you need any further assistance, our team will be happy to help.
Thanks,
The PSD Team
Fast and efficient service and good…
Fast and efficient service and good quality product at good price.
29 mei 2026
Antwoord van Pump Sales Direct
Thanks for the feedback, Ron. Good quality, good value and delivered without hanging about. That's the PSD way.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
We appreciate the awesome feedback, Ian. Three ticks in all the right boxes - job done! If you need us again, you know where we are.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Thanks for the positive review, Paul. Good price, next day delivery and no messing about - just how it should be.
Thanks,
The PSD Team
i paid extra for an early delivery and…
i paid extra for an early delivery and it never happened and no response when i asked
Bit sad really as i could have driven there to collect
26 mei 2026
Antwoord van Pump Sales Direct
Thanks for your feedback, Richard. We're sorry the order didn't arrive within the expected timeframe. Having reviewed the order, there was a slight delay due to stock availability, which unfortunately affected dispatch.
We can't find any record of contact relating to this order, but we understand your frustration, particularly after paying for next-day delivery, and apologise for the inconvenience caused.
Thanks,
The PSD Team
Great service switch arrived very…
Great service switch arrived very quickly it meant we could have our water restored
22 mei 2026
Antwoord van Pump Sales Direct
Thanks for the amazing review, Colin. Sounds like the quick turnaround made a real difference - we're glad to hear you got everything restored quickly.
Thanks,
The PSD Team
Very easy transaction and the delivery…
Very easy transaction and the delivery time was impeccable
21 mei 2026
Antwoord van Pump Sales Direct
Thanks for the awesome review! Nice and straightforward with delivery landing right on cue - exactly what you want.
Thanks,
The PSD Team
phoned because need urgent replacement
phoned because need urgent replacement, told get online and book for next day delivery , got email all arrived in time, perfect customer service
21 mei 2026
Antwoord van Pump Sales Direct
Thanks for the great review! When something’s urgent, speed matters. So, we're glad the team got you sorted quickly, and everything arrived on time.
Thanks,
The PSD Team
Prompt
Prompt, professional service. Great range and had everything we needed
Friendly staff service & support
Would recommend
5 mei 2026
Antwoord van Pump Sales Direct
Really appreciate the positive feedback. Having what you need in stock is one thing, but backing it up with proper support matters just as much.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Thanks for the great review, Andrew. Everything doing exactly what it should - we’ll take that!
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
No delays and no issues once installed? Sounds like a good result all round. Thanks for the awesome review, Richard!
Thanks,
The PSD Team
Good quality and simple to use
13 mei 2026
Antwoord van Pump Sales Direct
Thanks for the positive review, Roger. Straightforward and reliable is what we aim for, so that’s great to hear. If you need us again, you know where we are.
Thanks,
The PSD Team
Good product at a very competitive…
Good product at a very competitive price and quick delivery! Highly recommend
18 mei 2026
Antwoord van Pump Sales Direct
Thanks for the great review, Mick. Good product, competitive price and quick delivery... glad everything hit the mark.
Thanks,
The PSD Team
Experience was Great...
Experience was Great.... We are fully satisfied....Immediate dispatch... Item quality was very good as described.
26 maart 2026
Antwoord van Pump Sales Direct
Thanks for your awesome review. Quick dispatch, good quality and no surprises - exactly how we like things to go.
Thanks,
The PSD Team
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