Pump Sales Direct Reviews 

Antwoord van Pump Sales Direct

26 mrt 2026

Thanks for the review, Lucie. Glad the service hit the mark and everything arrived quickly! It’s a solid bit of kit, so it should do exactly what you need once it’s in.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

26 mrt 2026

Thanks for the great review! Good to hear the advice was helpful and that you had the right options to choose from. That’s exactly what we aim for.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

25 mrt 2026

Thanks for the feedback, David! Sounds like the pump ticked all the boxes - and that’s exactly how we like it. Who says good service can’t be simple?

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

Geüpdatet op 25 mrt 2026

Thanks for your updated feedback. From the photo you sent to our customer service team, we believe the issue may be related to installation as a small rubber seal could have been to have been removed. If the seal is put back correctly, the tank should work without any problems.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

25 mrt 2026

Thanks for the great review. From order to a working pump in under 24 hours - can’t get better than that! We're glad the product, delivery and pricing all delivered. You know where we are if you need us again.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

24 mrt 2026

Thanks for taking the time to leave a review, Scott. Clear communication and helpful service are a big part of what we do, so it’s good to know it made a difference.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

24 mrt 2026

Thanks for the awesome review, Stuart! And if/when you need to order again, we’ll be right here.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

17 mrt 2026

Thanks for the kind words, Alex. Great to hear the whole process was seamless from start to finish - that’s always the goal. We appreciate you choosing PSD, and we’ll be here when you need us again.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

17 mrt 2026

Thanks for the great review, Gary. Excellent service and quick delivery is exactly what we aim for, so it’s good to hear we hit the mark. You know where we are if you need us again.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

18 mrt 2026

Thanks for your feedback, Ben.

After reviewing the video footage that you emailed us along with your detailed explanation, it was evident that the pump was partially submerged during operation in your clip. Your pump is a surface-mounted unit, and running it that way can affect the motor and internal seals. However, the symptoms you described in your email point to internal wear or impeller fit issues.

Because the pump was used outside its intended installation, the manufacturer wouldn’t cover this under warranty, which we did discuss with you. That said, we’re happy to advise on replacement parts if you’d like to discuss next steps.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

17 mrt 2026

Thanks for the great 5* review! Good to hear the site was easy to use and that everything arrived quickly at the right price. We’ll be here when you need us again.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

12 mrt 2026

Thanks for the review! We’re glad to hear the pricing and service worked for you - it's exactly what we aim for. And of course, you know where we are if you need anything else.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

11 mrt 2026

Thanks for the feedback, John! Nothing beats a next-day delivery surprise - glad we could get your switch to you ahead of schedule.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

11 mrt 2026

Thanks for the review. We’re glad the team could keep you updated even though the pumps were out of stock. Clear communication is key, and we always aim to make sure customers know what’s happening.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

11 mrt 2026

Thanks, Leigh - what an awesome review! Quick, easy and hassle-free is exactly how we like to do things. You really can’t ask for much more.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

11 mrt 2026

Thanks for the great review, Vivien! It’s always great to hear when everything arrives quickly and does the job straight away.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

11 mrt 2026

Thanks for the great feedback, Michael. Good to hear the delivery was quick and that the product was easy to install and doing exactly what it should. That’s what we like to hear!

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

10 mrt 2026

Thanks for taking the time to leave such positive feedback, Toby. It’s great to hear the delivery was speedy and that you were happy with both the price and the service you received from our team. We really appreciate you choosing Pump Sales Direct.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

9 mrt 2026

Thanks for the great feedback, Wez. It’s awesome to hear the ordering process was easy and that you were happy with both the price and the level of service you received. We appreciate you choosing PSD.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

9 mrt 2026

Thanks for the review, Mike. Great to hear the service and delivery hit the mark. When items are in stock, we work hard to get them out the door quickly.

Thanks,
The PSD Team