Purau Reviews 

551
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Being a mum of four and hitting perimenopause takes its toll and sometimes things just don't function like they used to!! Purau gut fiber has taken the embarrassment out of my day and given me... Toon meer

Beoordeeld met 5 van de 5 sterren

Love this brand and their marketing. The products are delicious and yummy and actually make my bowels move after I've struggled for so long! Would highly recommend the Gut Glow Collagen and Fibre powd... Toon meer

Beoordeeld met 3 van de 5 sterren

Interesting product, have used for a month and was looking for a replacement for Metamucil and help reduce bloating which it appeared to do, but the flip side was my Metamucil one wipe has now become... Toon meer

Beoordeeld met 5 van de 5 sterren

I am a 33 year old woman who has struggled with acne my entire life. I genuinely cannot put the improvement in my skin down to anything other than this product. I take the collagen and the fibre daily... Toon meer

Bedrijfsgegevens


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

551 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(551)

129 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

OKAY ANYONE WHO NEEDS A REAL REVIEW PLS…

OKAY ANYONE WHO NEEDS A REAL REVIEW PLS READ.
i have struggled with acne for a while now. Ive tried ALL and i mean every type of skincare u can think of and nothing has seemed to actually work. Once I decided to try the gut fibre powder plus the skin health probiotics (i think thats what there called), idk if its one or the other but ever since i started taking them my skin has cleared up sooo much and i can actually go out in public feeling confident without makeup. But genuinely if ur ever stuck and nothing seems to work for ur skin i’d highly recommend trying these products as they have done wonders for me <333

25 juli 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Shanell,

Yay! This made our day! Thank you so much for taking the time to share this.

We’re absolutely thrilled to hear that you’ve seen such a big improvement in your skin, gut health, and confidence. This is exactly why we do what we do!

Thank you again for trusting PuraU and for letting us be even just a small aprt of your health and wellness journey.

Beoordeeld met 1 van de 5 sterren

I ordered my parcel it took 9 days to…

I ordered my parcel it took 9 days to get it, It was express priority post. If u wanna chat to anyone bout your parcel they don't get back to you until next day. I didn't receive my electric mixer and e books recipe books in my parcel I paid $116 😡 They gave me $30 store credit to my account, so you can order mixer with (free shipping) they charge you for shipping $7.00 AUD and shipping protection $3.00 AUD. To me this company just wants you money I'm not happy!!! 😡

7 augustus 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Jessie,

Thank you for sharing your feedback, and we’re really sorry for the frustration caused here.

I’ve had a look into this and can see that our team has already popped the mixer into your order and fully rectified the issue for you. It looks like there was unfortunately a glitch at checkout, as the codes being used should have covered both the mixer and its shipping, so you shouldn’t have been charged for those.

I also just wanted to clarify that shipping protection is completely optional and is not mandatory when placing an order. It can be removed at checkout if you don’t wish to add it.

In terms of dispatch, our orders are dispatched within 48–72 hours on Mondays, Wednesdays and Fridays. During particularly busy periods, we ask customers to allow 3–5 business days for dispatch due to the large volume of orders we’re processing.

Once your order has been processed and dispatched, you’ll automatically receive a shipping confirmation email with your tracking details.

I can also see on our system that the mixer has now been delivered, so I’m glad to see this has been fully sorted by the team.

We sincerely apologise for the checkout glitch and the frustration this caused. We really appreciate your patience and understanding. We'd also love to send out a small complimentary gift for you.

Please kindly reach out to us at support@purau.com.au.

Beoordeeld met 5 van de 5 sterren

teenage son struggling with acne…

As a mum of a teenage son struggling with acne, I felt like we’d tried almost everything without much success.

After speaking with the team at Purau, they recommended starting with the shortest treatment rather than encouraging me to buy the most expensive option. That immediately gave me confidence that they genuinely wanted to help, not just make a sale.

Within the first couple of weeks, my son’s skin improved dramatically. A short time later his skin became noticeably worse, which was understandably worrying. I reached out to the team and they reassured me that, for some people, this can happen as their skin detox's and adjusts. They encouraged us to persevere, continued answering my questions, and never made me feel like we were on our own.

What I’ve appreciated most is the support. Even though everything is done remotely, they’ve always been approachable, knowledgeable and genuinely caring. You really get the feeling that many of the team have been through similar experiences themselves and genuinely want to help others achieve long-term results.

One thing that has really stood out to me is my son’s confidence in the programme. At 12 years old, boys generally aren’t interested in talking about skincare, yet he’s happily told his basketball teammates about Purau because he’s genuinely excited by the difference he’s seen. As a mum, that probably says more than anything I could write.

As a single mum, I have to be very careful with where I spend my money, so unfortunately we haven’t been able to keep the products in constant supply. Even so, this has been the most effective approach we’ve found so far, and as soon as our budget allows, we’ll definitely be continuing.

Alongside the supplements, we’ve kept his skincare routine very simple, just rinsing with warm water twice a day, gentle exfoliation a couple of times a week and moisturising with Cetaphil with an SPF. For us, that combination, together with Purau, has worked far better than trying lots of different expensive topical products. Save your dollars and invest in Purau’s products would be my suggestion.

Thank you to everyone at Purau for your patience, encouragement and ongoing support. You’ve not only helped improve my son’s skin, you’ve also helped rebuild his confidence, and for a teenage boy, that’s priceless. 🙏🏻

6 augustus 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Kerrie,

Wow, thank you so much for sharing such a thoughtful review. It honestly means the world to our team.

We’re so happy to hear about the difference you’ve seen in your son’s skin, but even more so, that it’s helped bring back some of his confidence.

We also really appreciate you sharing your experience with our team. We never want anyone to feel like they’re navigating their skin journey alone, so it’s lovely to hear that you felt supported and comfortable reaching out whenever you had questions.

Thank you for trusting us. We’re incredibly grateful to have been part of your son’s journey!

Wishing you both all the very best!

Beoordeeld met 2 van de 5 sterren

No scoop and no mixer

No scoop and no mixer

11 juli 2026
Logo Purau

Antwoord van Purau

Hi Melanie, 🌞

Thank you so much for reaching out!

We actually made the decision not to include a scoop in our packaging as part of our commitment to being as eco-friendly and plastic conscious as possible. We truly want to do our part in reducing plastic waste wherever we can! However, we are currently working in the background to include scoops moving forward as it has been a request from most of our customers.

As of the moment, here are the measurements:

Gut Fibre (7g) = approximately 1.5 level tablespoons
GutGlow Collagen (15g) = approximately 1 heaped tablespoon

The key thing to understand is that grams measure weight while teaspoons and tablespoons measure volume, and different powders have different densities which means the same weight can take up very different amounts of space.

The Gut Fibre is a lighter, less dense powder which means it takes up more volume to reach 7g. So yes, 7g of Gut Fibre is approximately 1.5 level tablespoons.

The GutGlow Collagen on the other hand is a denser powder, so 15g is approximately 1 heaped tablespoon as it packs more weight into a smaller volume.

We always recommend using a kitchen scale if you want to be completely precise but those measurements should get you very close!

We also left you a code in your parcel. But in case you missed it, no worries at all! We have emailed the codes to you again for your convenience.

We hope that clears things up and please do not hesitate to reach out if you have any other questions at all.

Beoordeeld met 5 van de 5 sterren

Just buy the product! Once you have it, you’ll know what the fuss is about!

I genuinely can’t recommend Purau enough!

After two years of appointments with gynaecologists and colorectal surgeons for my chronic pelvic pain and bowel issues, I’d been told to take different types of fibre… Fibrogel, tablets, powders… and constantly alternate between them because they all did different things. It became exhausting, confusing and honestly just another thing to manage.

Then I found Purau… and it has completely changed the game.

One product that does it all. No more juggling multiple supplements, no more bloating, and I actually feel good. My digestion has never been this settled, it’s been so much gentler on my body, and I’ve even noticed a huge improvement in my skin.

Living with chronic pelvic pain means anything that reduces inflammation, bloating and discomfort makes a massive difference to my day-to-day life, and Purau has become something I genuinely won’t go without.

The flavourless option is fantastic if you want to add it to anything, but the pink one is hands down my favourite! 💗

If you’ve been searching for a fibre supplement that actually works without the overwhelm, I honestly think everyone should give Purau a go. It has been one of the best changes I’ve made for my health.

14 juli 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Bianca,

Thank you so much for such a beautiful review! We’re genuinely so happy to hear that you’ve found something that has made such a difference to your routine.

The Strawberry Watermelon flavour is definitely a favourite, but we’re glad you’re enjoying the flavourless option as well - it’s so handy for adding to pretty much anything.

Thank you for trusting PuraU and for letting us be even just a small part of your health and wellness journey. We really appreciate you taking the time to share your story with our community.

Beoordeeld met 1 van de 5 sterren

Buyer beware….I have ordered my product…

Buyer beware….I have ordered my product and paid on the 8th and it is now the 27th July without delivery or update. No tracking updates provided. Company is holding courier service responsible. courier service has no information on collection of product being made available. Support team takes 1-2 days to reply. I have requested a refund and not been provided with one. I have lost confidence with seller. . I am happy to update my position once a refund is received. Additionally Using the shop app has limited capabilities for customer to report issues with product delivery.

I have still not received my refund requested , they returned $30 for product they could not supply, no mixer and still waiting for balance to be repaid.

27 juli 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi SJ,

Thank you for sharing your experience, and I’m really sorry for the frustration you’ve had with your order.

In case your order included a Strawberry Watermelon GutGlow Collagen, please know that it received sooo much love that it was on preorder since 30th of July and we have informed everyone through emails, newsletters, and our website that the stocks would arrive some time between the 25th and 28th. If that’s the product you ordered, please let us know and we can explain the timeline around this for you.

For our usual dispatch timeframe, orders are dispatched within 48–72 hours on Mondays, Wednesdays and Fridays. During particularly busy periods, we ask customers to allow 3–5 business days for dispatch due to the large volume of orders we’re processing. Once your order has been processed and dispatched, you’ll automatically receive a shipping confirmation email with your tracking details. Delivery timeframes then depend on the courier and destination.

I’d also really like to look into the communication side of this. We do our best to get through and zero out all customer emails at the end of each business day, but unfortunately, some emails have been tagged by our system as spam for reasons outside our control and may have fallen through the cracks. We’re very sorry if that happened with your messages.

If you could let us know the email address you used to contact our support team, we’d be happy to look into this further and make sure nothing has been missed.

We’re really sorry again for the frustration and appreciate your patience while we work through this with you.

Beoordeeld met 5 van de 5 sterren

Amazing product

Amazing product! I would highly recommend if you suffer from acne. It has changed my life!

16 juli 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Lea,

Thank you so much for your lovely feedback!

We’re absolutely thrilled to hear that PuraU has made such a positive difference to your skin and that you’ve found something that’s worked for you after trying so many different things.

Hearing that you feel happier and more confident in your own skin is exactly why we do what we do.

Thank you for trusting us and for being part of our amazing community!

Beoordeeld met 5 van de 5 sterren

It’s really an all in one product-…

It’s really an all in one product- helpful prebiotic for my tummy, eased my constipation and generally makes me feel great. I pop some in my protein shake- nice and easy- definitely buying more 👍

9 juli 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Diana,

Thank you so much for sharing!

We’re so happy to hear that Gut Fibre has helped you and that you’re feeling the benefits overall.

And adding it to your protein shake is such an easy way to fit it into your day! We love hearing how everyone finds little ways to make their PuraU routine work for them.

Thank you again for your support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Best fibre on the market

Fantastic products. The only fibre I have ever taken that has not upset my stomach or caused me to feel more bloated. The collagen is seriously a glow from the inside, within weeks I was getting so many compliments on my glowing hair and skin 😍

9 juli 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Elle,

Thank you so much for your wonderful feedback! 💙

We're absolutely thrilled to hear that Gut Fibre™ has been so gentle on your stomach. That's exactly what we love to hear!

It's also amazing that you're seeing such beautiful results with GutGlow™ Collagen. Hearing that you've been receiving compliments on your glowing hair and skin within just a few weeks is so exciting!

Thank you for sharing your experience and for being part of the PuraU family!

Beoordeeld met 5 van de 5 sterren

I couldn’t recommend more highly

I have just put in my second order for Purau Gut Fibre because I’m am amazed at how well it has worked for me. I have suffered for years with constipation or diarrhoea and this is the only thing that has worked for me and believe me I’ve tried a lot of things! I am now regular for the first time in as long as I can remember. I can’t recommend it more highly

4 juli 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Belinda,

Thank you so much for sharing! 💙

We're so happy to hear that Gut Fibre™ has made such a positive difference for you. It means the world to us knowing that after years of struggling, you've finally found something that works and has helped you in your daily routine.

Thank you for trusting PuraU and for letting us be even just a small part of your health and wellness journey!

Beoordeeld met 5 van de 5 sterren

Loving the results of my Gut Glow

Loving the results of my Gut Glow. I didn’t expect it to work so quick and well for my skin! I struggle with acne and the comments I’ve been getting about how my skin is “glowing” and what am I using?! I’m about to purchase more and it will be a staple in my routine!

18 juni 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Alei,

Thank you so much for sharing your experience! 💙

We're so excited to hear you're loving your GutGlow™ Collagen and that you've noticed results so quickly! It must feel amazing to be receiving compliments on your glowing skin, especially after struggling with acne.

We're honoured to be part of your skincare journey and are so happy to hear GutGlow™ Collagen is becoming a staple in your routine.

We can't wait to continue being part of your glow-up!

Beoordeeld met 5 van de 5 sterren

Good quality quick easy ordering and…

Good quality quick easy ordering and delivery will buy this product again tastes good .

10 juni 2026
Logo Purau

Antwoord van Purau

Hi Marsha, 🌞

Thank you so much for your wonderful feedback! It means so much to know that you have experienced all the positive benefits of your PuraU goodies! We cannot be any happier than to be even just a small part of your amazing health and wellness journey!

Beoordeeld met 5 van de 5 sterren

I finished the 60 days of 9 pills a day…

I finished the 60 days of 9 pills a day AND IT WORKED!! I HAVEN'T HAD A PIMPLE IN WEEKS!! AND I GO TI THE BATHROOM EVERY MORNING!! I had chemo while pregnant and surgeries to remove my breast and then radiation pills injections so much more and I got acne abd thought it was hormonal and was taking supplements with DIM NOT DOING ANYTHING BUT MAKING IT WORSE IM 42 I DONT NEED MAKEUP IVE NEVER USED IT BUT NOW I DONT NEET IT! THANK YOU 😊
DANA TOBON (NICKS WIFE)

20 maart 2026
Logo Purau

Antwoord van Purau

Hi Dana, 🌞

Thank you so much for sharing your amazing journey with us!

We’re absolutely thrilled to hear that after completing your 60 days of the Advanced Acne Program™, you’ve noticed such a big improvement in your skin and gut health. Hearing that you feel more confident and comfortable in your own skin means so much to us.

Thank you for trusting PuraU to be part of your wellness journey. We’re wishing you continued health!

Beoordeeld met 5 van de 5 sterren

It's exactly what it said it would be!

This is exactly what they said it would be. Taste less, dissolves in anything and works so bloody well!!
I will be re ordering very very soon!!
Thank you 🙏🏻

20 mei 2026
Logo Purau

Antwoord van Purau

Hi Che, 🌞

Thank you so much for your kind words!

We’re so happy to hear that you’re loving the product and finding it easy to use. It’s amazing to know that it’s fitting so well into your routine and supporting your wellness journey. 😊

Beoordeeld met 4 van de 5 sterren
Logo Purau

Antwoord van Purau

Hi Negin, 🌞

Thank you for taking the time to share your feedback with us.

We completely understand that pricing is an important consideration, and we truly appreciate you sharing your thoughts.

We actually just launched a newly improved and evolved version of our Inside & Out Acne Programs™, with upgraded formulas and significant improvements and we’ve also made sure to significantly lower the price to make the programs more accessible!

Thank you again for being part of the PuraU community and for giving our products a try. We really appreciate your support and feedback.

Beoordeeld met 5 van de 5 sterren

Purau gut health + collagen was…awesome

Purau gut health + collagen was enjoyable, I was pleased with this product as it does exactly what it says for gut health & collagen, thanks purau for making me regular in the mornings again 😀

5 juni 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Billee, 🌞

Thank you so much for your wonderful feedback!

We’re so happy to hear that you’ve been enjoying your PuraU goodies and that it’s been supporting your gut health and regular routine.

It means so much to know that the product has become a helpful part of your day. Thank you for choosing PuraU!

Beoordeeld met 5 van de 5 sterren

Amazing for Hormonal Acne Support!

Using a combination of the Skin and Gut Maintain and a great facialist, I've been able to keep my skin clear after stopping hormonal medication. Highly recommend!

22 mei 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Bianca! 🌞
This is so wonderful to hear and what a powerful combination supporting your skin from the inside out with the Maintain alongside great in-clinic care. Keeping your skin clear after stopping hormonal medication is such a huge win and you should be so proud of how far you have come. Thank you so much for sharing this and for trusting PuraU to be even just a small part of your amazing journey!

Beoordeeld met 1 van de 5 sterren

No affect on IBS-D

I have IBS-D. I did the gut health 20 day program and no changes noticed.

12 mei 2026
Logo Purau

Antwoord van Purau

Hi Jake, 🌞

Thank you so much for reaching out and we are sorry to hear you have not noticed any changes yet. We completely understand how discouraging that can feel especially when you have been dealing with IBS-D.

Due to the vast range of ingredients we use and because we are all beautifully biologically different, the amount of time it takes to notice a difference can vary quite a lot from person to person depending on individual specific circumstances.

For someone who has been managing IBS for a long time or even for years, 20 days may not be enough time for the gut to begin rebalancing in a noticeable way. Conditions like IBS-D that have been present for a while often need more consistent and extended support before the body starts to respond, so please do not be disheartened just yet!

The 20 day Starter Program is a great introduction but it is generally designed as a short course. For more significant or longstanding gut concerns we would always recommend a longer duration program to give the ingredients the time they need to compound and build a stronger foundation from the inside out.

We would love to chat further and help point you in the right direction. Please do not hesitate to reach out to support@purau.com.au if you'd like to chat further.

Beoordeeld met 5 van de 5 sterren

10/10

Doing wonders for my skin, definitely recommend to anyone struggling with any type of acne

1 juni 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Elisa, 🌞

Thank you so much for sharing your experience! We're thrilled to hear that the program is doing wonders for your skin.

Knowing that you'd recommend us to others struggling with acne means so much to our team. Thank you for trusting us with your skin journey, and we can't wait to see your continued progress!

Beoordeeld met 5 van de 5 sterren

Very effective products

Very effective products, within 2 weeks I could see results. It fixed issues that had persisted for over 2 years.

22 mei 2026
Review zonder uitnodiging
Logo Purau

Antwoord van Purau

Hi Adele, 🩵

Thank you for taking the time to share your feedback! We're so happy to hear that you've found our products effective.

There's nothing better than hearing that our customers are seeing positive results, and we're grateful to be part of your skin and wellness journey.

Thank you for your support!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer