Purbeck Insurance Reviews 

Super quick, simple and easy application process. Deal introduced and approved within less than 12 working hours. Brilliant service from the Purbeck Team. Thanks. Stef @ Evolve Business Finance.

I recently met Josh from Purbeck and was really impressed. He provided clear, insightful information about personal guarantee insurance that I hadn’t considered before. It was a genuinely helpful conversation—no pressure, just valuable guidance. I’d definitely recommend speaking with him if you want to understand how PG insurance could support your business and/or client base.

I've introduced several clients to Purbeck Insurance and they've all had a great experience. Josh Wilson has been my main point of contact – always professional, knowledgeable, and quick to respond. The cover gives real peace of mind to business owners, and I highly recommend both the service and support.

Spoke with Josh at Purbeck Insurance who was really helpful in explaining the policy and cover clearly. I didn’t take out a policy this time, but it’s definitely something I’ll consider in the future. I’d recommend them for their excellent customer service.

I've worked with James and the team at Purbeck for some time. They have always been responsive and have helped several clients secure PGI. They are a great firm to deal with.

I held a Personal Guarantee Insurance with Purbeck. When I made a claim they highlighted that I had not fulfilled the requirements of the Policy. However they took into account my personal situation and agreed to review my claim. They gathered a lot of data from me and after several weeks confirmed that they would pay out against my Policy. In my experience Insurers find ways to deny claims rather than ways to make exceptions. On this occasion Purbeck went to extreme lengths to ensure that my claim would be paid. This is an exceptional outcome for me and a fine example of first class service by the Purbeck claims team. With Purbeck there is humanity left in the Insurance market!

James Potter and the Team at Purbeck have been very helpful and also willing to help our clients stay protected.
I also want to mention that James and his Team have been proactive and are always willing to keep me informed on progress for our mutual clients

Kier was quick to respond & answered all of my questions thoroughly

I took out personal guarantee insurance with Purbeck as a precaution—and I’m very glad I did. When my business sadly became insolvent and the lender called in the personal guarantee, it was an incredibly stressful and uncertain time.

Purbeck’s claims process was understandably detailed, with thorough checks and documentation required. While it wasn’t fast, it was fair. Their team was professional, responsive, and committed to making sure everything was handled properly. In the end, they paid out on the policy, giving me essential financial protection when I needed it most.

If you're a business owner or director considering PGI (Personal Guarantee Insurance), I’d strongly recommend looking at Purbeck. Their cover made a real difference—and their support gave me peace of mind at a very difficult time.

Good to deal with. Good communication.

Hugely expensive, £8000 for 10000 of cover….

Excellent service, explained well and quickly gained cover.

Great communication with very efficient experts.

Simple and straightforward to arrange. Fast service.

James Potter at Purbeck has been such a fantastic point of contact and so helpful in providing my clients with protection via their Personal Guarantee Insurance product. I would not hesitate to recommend Purbeck based off the amazing experience I have had with James. Thank you and looking forward to continuing to work together.

I had a large personal guarantee in place for an integral piece of equipment for my business. Unfortunately the worst happened and I had to liquidate my company. I can honestly say that from start to finish Nick and the team at Purbeck have been fantastic.

Throughout the whole process they have been there to support and guide me and introduce me to the needed support services and negotiators which has proven invaluable.

Of course they have asked questions but as long as you have been transparent and followed the policy these are very straightforward to answer. I am receiving a full payout as promised and cannot recommend them enough.

Timing of reminder and quotation. Very efficient.

If I could leave zero stars I would. This company is bordering on many things that I will hold back on describing. Avoid if you are considering taking a policy out, you'll be left to drown.

Additional since Purbecks reply:
Purbeck have responded with a generic comment to say they cannot confirm my details, to which I have responded directly with everything required, and of course no response! Stay well clear of this company.

It was a pleasure dealing with James and Rory, my client was extremely pleased with both the speed and professionalism in obtaining the policy through Purbeck.

The process was very efficient, every query we had was answered quickly and all the information received was straight forward and easy to understand.