Purely Gourmet did a great job and the hamper was great. Unfortunately Australia Post let me down. Last time I ordered I paid for priority delivery and it was amazing. This time I didn't. The hamper... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered from Canada an Easter basket for my daughter staying in Brisbane. She loved it and made me feel better that she wasn't forgotten on Easter. I paid extra for the 2-4 day delivery and it cam... Toon meer
Bedrijf heeft geantwoord
The product is excellent and I got a good feedback from the gift recipient. Delivery was also prompt and accurate. I am happy with this purchase.
Bedrijf heeft geantwoord
First time buyer from Purely Gourmet, for a 'last minute' gift hamper for a wedding anniversary. The hamper (Red wine & chocolates) was very good and well received. The 2pm cut-off for same-day delive... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.
Why Choose Purely Gourmet Hampers & Gifts
Geschreven door het bedrijf
- Free Shipping on ALL Hampers over $150
- At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.
Purely Gourmet Gifting Guarantee
30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked.
We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it.
Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.
Contactgegevens
459 Little Collins St, 3000, Melbourne , Australië
- 1300 618 530
- ausmade@purelygourmet.com.au
- purelygourmet.com.au
Same Day Delivery Across Melbourne
4,7
Uitstekend
586 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivery efficient and beautifully…
Delivery efficient and beautifully wrapped products and next day delivery
17 mei 2026
Antwoord van Purely Gourmet
Thankyou Paras for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
The product is excellent and I got a…
The product is excellent and I got a good feedback from the gift recipient. Delivery was also prompt and accurate. I am happy with this purchase.
7 mei 2026
Antwoord van Purely Gourmet
Thankyou Mimi for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Antwoord van Purely Gourmet
Thankyou Christopher for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
prompt service and lovely gift
5 mei 2026
Antwoord van Purely Gourmet
Thankyou Claudia for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Purely Gourmet -great job - delivery not so much
Purely Gourmet did a great job and the hamper was great. Unfortunately Australia Post let me down. Last time I ordered I paid for priority delivery and it was amazing. This time I didn't. The hamper was not delivered due to security gates (that's fine) BUT no note was left for the recipient and no notification to me as the sender. It has been taken to the post office - communication would have been handy!
4 mei 2026
Antwoord van Purely Gourmet
Thank you, Naomi, for your feedback. We’re so pleased to hear you were happy with the hamper, although we’re disappointed to hear about the delivery experience.
Unfortunately, once parcels are with the carrier, some aspects are outside of our control, but we completely understand how frustrating the lack of communication would have been for both you and the recipient.
We truly appreciate your feedback and your continued support, and we hope to provide you with another great experience next time — along with a much smoother delivery outcome.
PG Customer Service
Antwoord van Purely Gourmet
Thankyou Leanne for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
The gift did not live up to expectations
1 mei 2026
Antwoord van Purely Gourmet
Thank you Kerry for your feedback. We’re sorry to hear the gift did not live up to your expectations, as we always aim to provide a high-quality experience for both our customers and recipients.
We genuinely appreciate you taking the time to share your thoughts, as feedback helps us continue to improve our products and service. If you would like to discuss your experience further, we would welcome the opportunity to hear more.
PG Customer Service
ausmade@purelygourmet.com.au
excellent
Fast, easy, responsive. Very convenient way for me to deliver a gift from outside Australia
3 mei 2026
Antwoord van Purely Gourmet
Thankyou Yortma for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Client absolutely loved the gift pack
1 mei 2026
Antwoord van Purely Gourmet
Thankyou Sandra for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Easy to navigate the website
Easy to navigate the website, when I had an enquiry it was answered promptly. Quick delivery.
29 april 2026
Antwoord van Purely Gourmet
Thankyou Anna for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Great service
Great service, went out of their way to facilitate my order and time requirements. Thank you!
24 april 2026
Antwoord van Purely Gourmet
Thankyou Mark for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Antwoord van Purely Gourmet
Thankyou Rob for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Amazing service
15 april 2026
Antwoord van Purely Gourmet
Thank you Katia for your 5 Star review! We appreciate your support and look forward to helping you with our gifting needs again
PG Customer Support
The hamper arrived to a home that truly…
The hamper arrived to a home that truly appreciated all the cross section of goodies
As a customer I liked all of the personal correspondence in terms of thanks and delivery status updates
16 april 2026
Antwoord van Purely Gourmet
Thank you Desi for your 5 Star review! We’re really pleased to hear the hamper was so well received and enjoyed by everyone at home. It’s also great to know the personal updates and communication along the way made the experience even better. We appreciate your support and hope to help again whenever you need to send a special gift.
PG Customer Support
Great service
Fast dispatch. Had a little problem with my order which was fixed without delay.
Would recommend.
26 maart 2026
Antwoord van Purely Gourmet
Thank you, JJ, for your 5 Star review! We're glad to hear that the issue with your order was resolved without delay. It means a lot to know you’d recommend us. We appreciate your support and look forward to helping you again in the future.
PG Customer Support
Great quality products and delivery
Great quality products and excellent delivery options from this small business in Melbourne. I am a repeat customer and happily recommend this business to anyone looking for a lovely hamper.
10 januari 2026
Antwoord van Purely Gourmet
Thank you, Lily, for your 5 Star review! We apricate your continued support and pleased to hear you’ve enjoyed both our quality products and delivery options.
PG Customer Support
Beautiful selection of hampers
Beautiful selection of hampers
Easy to order and very happy with delivery person all round a great experience
7 april 2026
Antwoord van Purely Gourmet
Thank you, Y Crump, for your 5 Star review! We're happy to hear you loved our hamper selection and that ordering was simple from start to finish. It’s also wonderful to know our delivery driver left such a positive impression. We truly appreciate your support and are so pleased we could make the experience a great one.
PG Customer Support
Everything was spot on!
Everything was on time, was able to adjust order accordingly to preference, good quality products , overall great service
5 april 2026
Antwoord van Purely Gourmet
Thank you, Sylvia, for your 5 Star review! We're really glad to hear everything arrived on time and that we could adjust your order to suit your preferences. It's great to know you were happy with the quality of the products and the overall service. We appreciate your support and look forward to helping you again soon!
PG Customer Support
SATISFACTION GUARANTEED
I LOVE LOVE LOVE PURELY GOURMET. EXCELLENT SERVICE AND PRODUCTS!!! I'VE BROUGHT SO MANY OF THERE PRODUCTS I'VE LOST COUNT.
GREAT JOB EVERYONE.
10 maart 2026
Antwoord van Purely Gourmet
Thank you, Phoebe, for your 5 Star review! We LOVE hearing this! We're really glad you’ve been enjoying our products and service, and it means a lot to know you’ve come back to Purely Gourmet so many times. Your support truly means the world to our team. Thanks again for the kind words!
PG Customer Support
I purchased the hamper for my daughter…
I purchased the hamper for my daughter bday and she was over the moon with her gift.
She said it was packaged beautifully and loved the products inside.
Thank you
5 april 2026
Antwoord van Purely Gourmet
Thank you, Callie, for your 5 Star review! We're really glad to hear your daughter was over the moon with her birthday hamper. It's great to know the packaging and products made the gift extra special. We appreciate your support and hope to help you again with future gifts!
PG Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.