overall good coverage - sometimes it drops in areas my old coverage did not. Initial switchover was a little scary because I could not make calls out but was fortunate enough to have a work phone to c... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have been a Pure Talk customer for a few years and have always received great customer service whenever I have called them. Today was no different. Veronica answered all my questions and helped me t... Toon meer
PureTalk is a decent service and affordable compared to our time with Tracfone. What is surprising is the times the network drops considering the network runs on AT&T towers. This can be troubling esp... Toon meer
Customer service is the most friendly and competent of any company I’ve ever dealt with. I cannot believe I was paying $195 per month for so long, now down to under $60 for the same exact service. I... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Contactgegevens
Verenigde Staten
- (877) 820-7873
- info@puretalk.com
- puretalk.com
4,3
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Pure talk, makes it very easy for me to pay my bill. It was a little crazy in the beginning for some reason there was a glitch in the system in the day I joined, and it never picked up my payment and they were gonna shut my phone because I didn’t make a payment, but it wasn’t my fault all in all. I cleared it all up and they’ve been wonderful.
11 augustus 2026
Review zonder uitnodiging
Excellent company and customer service…
Shaniqua was delightful to work with and provided just the answers I needed to a really complicated situation and I so appreciated her professionalism and help.
Love Pure Talk and will never go back to any other provider!
9 oktober 2026
Review zonder uitnodiging
General overall experience was OK
General overall experience was OK, but disappointed that my 3rd month of service wasn't the discounted rate promised when I signed up.
7 oktober 2026
Review zonder uitnodiging
Smooth transition from T-Mobile
Smooth transition from T-Mobile. Was able to speak to a human quickly and there were no issues with communication. I have great coverage, no dropped calls or dead areas.
24 juni 2026
Review zonder uitnodiging
I AM NEW TO PURETALK SO FAR I M HAPPY
I AM NEW TO PURETALK SO FAR I M HAPPY
5 oktober 2026
Review zonder uitnodiging
After switching i have had no trouble
After switching i have had no trouble. After finding out how to lock my account has given us the security to know our phone account cannot be hijacked in a port out scam.
25 september 2026
Review zonder uitnodiging
Cell Phone Excelence! Customer service rep was extremely…
Customer service rep was extremely helpful, patient and professional.
Very refreshing to speak and work with a knowledgeable human being rather than an annoying, frustrating automated system.
Pure Talk is the best!!!
4 oktober 2026
Review zonder uitnodiging
When we changed from Verizon the…
When we changed from Verizon the representative was very helpful. I was afraid to change after all these years, but it’s worked well.
15 september 2026
Review zonder uitnodiging
Great and friendly service
30 september 2026
Review zonder uitnodiging
Switch from TMobile was easy and we got…
Switch from TMobile was easy and we got better service since it's on the ATT towers.
30 september 2026
Review zonder uitnodiging
Service is fine, voicemail needs work
Service is fine. Voicemail has issues with accuracy and playback.
28 september 2026
Review zonder uitnodiging
Coverage could be better
Coverage could be better, but seems to work OK in urban areas. At home switches to internet calling via Starlink. Good prices, a third of what I paid with Big Cellular!
27 september 2026
Review zonder uitnodiging
It works where we need it to
It works where we need it to, and the sound quality is very good
16 september 2026
Review zonder uitnodiging
Easy process for purchasing new phone
Easy process for purchasing new phone. Clear directions, good selection, and prompt delivery.
20 september 2026
Review zonder uitnodiging
I love Pure Talk because they support…
I love Pure Talk because they support our Veterans and the conservative values this country was established upon! It's a little difficult for me with everything being online, because I like to talk to someone in person, but I am making it work. I am happy with my new IPhone and the service I am receiving from Pure Talk.
25 september 2026
Review zonder uitnodiging
I support what you are doing but have a…
I support what you are doing but have a basic phone for which my fees are double what i was paying
25 september 2026
Review zonder uitnodiging
Nicole at PureTalk resolved problem
Nicole at PureTalk did an outstanding job identifying my hotspot problem (ran out of hotspot data on my iPhone) and went above and beyond to find an alternative solution (mirroring phone to smart TV). Exceptional service!!!!
20 september 2026
Review zonder uitnodiging
Customer service rep
Customer service rep. was VERY helpful! Walked me through my issue with great ease and clarity.
4 september 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.