Purplebricks Mortgages Reviews 549

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have a wonderful experience with Purplebricks. The services they provided were outstanding from timely response to enquires, giving updates and guidance on every steps till completion of the purcha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hayley Newton and her team have gone above and beyond to secure our best interests, and we’ve felt supported every step of the way. They have been there for every question, always ready to help,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been so impressed working with Purple Bricks on our mortgage and related insurances. Ross, Toni and Emily have all been fantastic! They've made sure we've had everything sorted in plenty time... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our experienced adviser took time to understand our re-mortgaging needs, offering us a range of products. Everything was explained well, and all our questions were answered. Overall a streamlined proc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Over Purplebricks Mortgages

Geschreven door het bedrijf

Whether you’re a first-time buyer or are climbing the property ladder, we’re here to help with all things mortgage related. We’ve got access to over 12,000 deals (some exclusive ones!), and we know our lenders inside out. We work with them every day, after all.

Sure, moving house is stressful, but your mortgage shouldn’t be. Let us do the heavy lifting. We’ll search the market for a great deal – whether it’s a mortgage, protection or life insurance, or all of the above. With Purplebricks Mortgages, you can manage your home move under one roof.

We’re all about making mortgages easy. Our service includes:

  • A straightforward process. Getting your mortgage sorted with us is simple.
  • Award-winning customer service, whatever your moving plans are.
  • A dedicated case manager to guide your mortgage journey from start to finish.
  • Access to over 12,000 deals from 90+ lenders – including some exclusive ones.
  • Insurance that protects your home and family – tailored to your budget.

    Got questions? Ask us anything. We’ve heard it all and have the answers.

    How the service works

    Getting a mortgage for the first time – or even a second or third – can seem like a lot of work, but with Purplebricks Mortgages, it’s not. Just fill out our form or give us a ring to get started. We’ll take a few details, and you can kick back whilst we get working. Our knowledgeable advisors will scour thousands of rates and deals to secure the ideal mortgage for your unique circumstances. It’s that simple.

    No hidden costs, no sneaky clauses. Just straightforward advice and fair fees. We’ll handle the details, from your first enquiry to the day you sign on the dotted line.


  • Contactgegevens

    4,9

    Uitstekend

    TrustScore 5 uit 5

    549 reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

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    Beoordeeld met 5 van de 5 sterren

    Excellent Service and Support from Purplebricks Mortgages

    I’m extremely satisfied with the service provided by Purplebricks Mortgages and would highly recommend them to anyone seeking a reliable and trustworthy mortgage service. Archie and Kirsty were incredibly supportive throughout the process—what is typically a stressful experience felt smooth and manageable thanks to their guidance and professionalism.

    30 mei 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a smooth and manageable mortgage experience. It's great to know that you felt supported by our team. Thank you for recommending our services!

    Beoordeeld met 5 van de 5 sterren

    Fantastic service

    Fantastic service! I was in the loop with what was happening and communication was great. Definitely recommend Purple Bricks.

    30 mei 2025
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a fantastic service experience! It's great to know our communication kept you informed. Thank you for recommending us!

    Beoordeeld met 5 van de 5 sterren

    As a first time buyer

    As a first time buyer, we found the help, advice and knowledge of our advsior - Lisa Dowling, amazing. She talked us through every step and was very helpful. I would definitely recommend Purple Bricks Mortgages

    21 mei 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that our advisor was so helpful during your first home buying experience. We appreciate your recommendation and are glad we could support you through each step.

    Beoordeeld met 5 van de 5 sterren

    Thankyou Emily

    I contacted Purple bricks for a remortgage for my BTL property. Excellent service , specially by Emily, she was on top of the case every minute and providing updates from lender.
    Thankyou very much Emily

    21 mei 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had an excellent remortgage experience for your BTL property. We appreciate your positive feedback and are so glad that you were pleased with the service.

    Beoordeeld met 5 van de 5 sterren

    Good service throughout well priced

    Good service throughout our home hunt and purchase. Great work and advice from Paul and Rachel.

    16 mei 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're so glad to hear that you had a positive experience with us. We understand that buying a property can be stressful. We strive to make the process as smooth and hassle-free as possible. We appreciate your kind words.

    Beoordeeld met 3 van de 5 sterren

    Had different agent half way through…

    Had different agent half way through mortgage

    9 december 2024
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    I would like to thank you for your review. I would love the opportunity to review your experience with you so I can understand how we can improve our service in the future. Please do reach out if this is something that you would like. Many thanks

    Beoordeeld met 5 van de 5 sterren

    Thank you so much for all the team…

    Thank you so much for all the team helping me with the buying process and the morgage, everyone were really kind and explained me everything making sure everything went well. Special thank you to Daisy and Esha but all the team were very attentive and answer my emails and calls asap.

    7 mei 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We appreciate your kind words and are glad to hear you found our service helpful and that our service was attentive. this is something that we pride ourselves on! I would like to thank you for you words in relation to Daisy and Esha. We look forward to helping you again in the future.

    Beoordeeld met 5 van de 5 sterren

    Impressive service

    Very impressed with the experience of using Purplebricks. Of all the mortgage advisors I spoke to, Sophie H was by far the most knowledgeable. She was great in answering any questions I had, as well as guiding me through the full mortgage application process. Rachel D has also been a great case manager. Daniel C was also incredibly helpful in assisting with my application too. All in all, it’s been made a very easy experience by the Purplebricks team and I am pleased with my choice to use them.

    16 mei 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    Thank you for taking the time to share your positive experience. We are happy to hear that you had a smooth and enjoyable home buying experience with our team. We appreciate your kind words about Sophie Rachel and Daniel, and we will be sure to pass on your feedback. We are committed to providing exceptional service and support to our clients, and we are delighted that we were able to make the process easier for you.

    Beoordeeld met 5 van de 5 sterren

    Excellent experience

    My experience of purple bricks mortgages has been fantastic. From my first meeting with Lisa she put me at ease, listened and guided me through each step in a clear and concise way. Her experience of the market and what would work for me and what wouldn't is exceptional. She took the time to monitor the market thinking about how to make my budget went further. Overall, a very positive experience. Thank you Lisa.

    9 mei 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We are thrilled to hear about your positive experience with Lisa. It's wonderful to know that she was able to make you feel comfortable and confident throughout the mortgage process. Her expertise and dedication to finding the best solution for your needs are truly appreciated. We are proud to have such talented individuals on our team.

    Beoordeeld met 5 van de 5 sterren

    Would use again

    Archie and Daniel have been a pleasure to work with in obtaining my mortgage offer. They offer an efficient and individualised service that has helped to keep me informed every step of the process. I am very grateful for their help and would recommend them to anyone else looking for mortgage advice.

    7 mei 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    Thank you for your kind words. We are delighted to hear that you had a positive experience with Archie and Daniel. We strive to provide our clients with an efficient and personalised service, and we are glad that you found our team helpful and informative. We value your feedback and appreciate your recommendation.

    Beoordeeld met 5 van de 5 sterren

    Purple bricks have been brilliant

    Purple bricks have been brilliant and especially as a first time buyer they have been really helpful when I’ve needed to confirm things and know what to do.

    6 mei 2025
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We're so pleased to hear you had a positive experience with us. It's wonderful to know we were able to provide helpful support during your first-time home buying journey. We're dedicated to making the process as smooth and stress-free as possible for our customers.

    Beoordeeld met 5 van de 5 sterren

    A very easy roll-over

    We needed to roll-over our Fixed Term mortgage and rather than having to monitor for the most appropriate lender and terms, it was done very smoothly for us. Confirmation of the action received today - so great service.

    1 mei 2025
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We appreciate your kind words and are delighted to hear that our service helped you smoothly transition your Fixed Term mortgage. We strive to make the process as seamless as possible for our customers, and we're glad that we were able to meet your expectations.

    Beoordeeld met 5 van de 5 sterren

    Lisa was so helpful

    I had the pleasure of working with Lisa Dowling at Purplebricks for my recent mortgage application, and I couldn't be happier with the service I received. From our very first conversation, Lisa was incredibly knowledgeable, approachable, and genuinely invested in finding the best mortgage solution for my needs.
    She patiently guided me through the entire process, explaining complex terms in a clear and easy-to-understand way. Lisa was always prompt in her responses, kept me well-informed at every stage, and went above and beyond to ensure everything ran smoothly. Her attention to detail and proactive approach gave me complete confidence that I was in capable hands.
    Thanks to Lisa's expertise and dedication, I secured a fantastic mortgage deal that perfectly suited my circumstances. I highly recommend Lisa to anyone seeking a reliable, efficient, and truly helpful Mortgage Adviser. She made what can often be a stressful experience feel seamless and straightforward.

    28 april 2025
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We are happy to hear about your positive experience with Lisa. It's wonderful to know that she was able to provide you with the knowledgeable and supportive guidance you needed throughout your mortgage application process. We strive to ensure our customers receive the best possible service, and it's heartwarming to hear that Lisa's dedication and expertise made your experience seamless and stress-free. We will share your feedback with Lisa, and we are confident that she will continue to provide exceptional service to all our clients.

    Beoordeeld met 5 van de 5 sterren

    Fantastic experience with broker Hayley Newton

    Hayley Newton was a fantastic Mortgage advisor. Not only did she help me get a decision in principle within a day of sending my paperwork, she also went through all the different Mortgage options in detail so I could make an informed choice as a First-time buyer.

    1 april 2025
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We're thrilled to hear about your positive experience with Hayley. It's wonderful to know she was able to provide you with the guidance and support you needed as a first-time buyer. We appreciate you taking the time to share your feedback.

    Beoordeeld met 5 van de 5 sterren

    Brilliant!!!

    Could not thank Sophie and Rachel enough. With me through the whole process, advising me and keeping me up to date at all times. Really made the process stress free. Highly recommend.

    25 april 2025
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We are so pleased to hear about your positive experience. It is wonderful to hear that Sophie and Rachel were so helpful and supportive throughout the process. We are committed to providing excellent customer service and we are delighted that you found the experience stress-free.

    Beoordeeld met 1 van de 5 sterren

    lack of knowledge + multiple delays.

    i would not recommend to use Purple Bricks.
    The purchase of a property was made extremely difficult based on a lack of knowledge or expertise by the case manager. not taking the time to fully understand a request made by the lender or borrower caused multiple delays.
    having been through this process multiple times, using Purple Bricks only made the entire purchase process harder.

    25 april 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We are disappointed to hear of your recent property purchase experience. We strive to provide a smooth and efficient process for our clients, and it's disappointing to hear that your experience fell short of your expectations. We value your feedback and will use it to improve our services. If you are happy to be contacted about your review we would love the opportunity to discuss your experience further with you.

    Beoordeeld met 5 van de 5 sterren

    Really helpful and quick service

    Really helpful and quick service

    25 april 2025
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We appreciate your kind words and are glad to hear you found our service helpful. We look forward to helping you again in the future.

    Beoordeeld met 5 van de 5 sterren

    Purple bricks were fantastic

    Purple bricks were fantastic helping us with buying our new house. They guided us through everything and we knew we could call with any questions. We'd definitely recommend them, they made the whole process smoother and easier for us. We'd especially like to thank Katie and Sally for all their help.

    24 april 2025
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    Thank you for taking the time to share your positive experience. We are happy to hear that you had a smooth and enjoyable home buying experience with our team. We appreciate your kind words about Katie and Sally, and we will be sure to pass on your feedback. We are committed to providing exceptional service and support to our clients, and we are delighted that we were able to make the process easier for you.

    Beoordeeld met 5 van de 5 sterren

    My experience working with Mimmi on a…

    My experience working with Mimmi on a mortgage was very positive.
    A friendly, personable and timely service.
    Lots of amazing advice and always kept up to date.
    Would highly recommend.

    23 april 2025
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    Thank you for your kind words. We're thrilled to hear that you had a positive experience working with Mimmi. We appreciate your feedback and are glad that she was able to provide you with the advice and support you needed.

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