Purplebricks Mortgages Reviews 549

I dealt with Angela and Ajay, both of whom were very helpful and explained everything really clearly.
I had a rate secured but then was able to change it as the interest rate had come down.
I had questions along the way which were answered quickly and in full.
I was then contacted on the day of the product transfer to check everything was ok.
Great service.

Very good service, friendly and informative customer service. Would highly recommend. Thank you

Ajay has been incredibly helpful and professional throughout my remortgage and product switch process. He explained everything clearly, was always available to answer my questions, and made the entire experience smooth and stress-free.

What stood out most was his attention to detail and genuine care in making sure I got the best deal tailored to my needs. He also followed up to check on my protection and insurance options, which shows how committed he is to providing a complete service—not just a transaction.

I felt fully supported every step of the way and wouldn’t hesitate to recommend Ajay to anyone looking for mortgage advice or support. Thanks again for the excellent service!

Great communication and feedback, assisted us where needed. Easy to engage with and willing to assist and help.

It was a good service and after been rejected by our first lender Steve my advisor found Leeds building society really appreciated... Always kept up to date

We would like to thank Sophie and Katie for all their help and efficiency during the whole process of buying our first home.

Sarah and Alex

We have been working with Mark on our mortgage application and the experience has been fantastic from start to finish. In what can be a very confusing process, Mark made everything incredibly clear and straightforward.

He took the time to walk us through all of the various options available, patiently explaining the pros and cons of each one. We never felt rushed or pressured. Instead, we felt fully supported and confident that we were making an informed decision. Thanks to his guidance, we found a mortgage product that works perfectly for us.

If you're looking for a mortgage broker who is knowledgeable, professional, and genuinely easy to work with, I can't recommend Mark and the Purplebricks Mortgages team highly enough. A truly 5-star service.

Esha was amazing throughout our mortgage process - always patient, responsive, and clear in her explanations. She made what could have been a stressful experience feel simple and manageable. We truly couldn’t have done it without her. Highly recommend, and thank you so much for everything! 😊

Very efficient and helped us get the best rates in the market

I had the pleasure of working with Iryna and Katie (Case handler) from Purplebricks Mortgages, and I couldn't be more impressed with their service. From the start, Iryna was incredibly responsive and proactive — answering my queries quickly and clearly, with minimal hassle.

Iryna took the time to fully understand both my financial and residency situation, and gave me honest, practical advice on which lenders would be most likely to accept and approve my application. Their insight and guidance gave me real peace of mind.

What really stood out was how Iryna went above and beyond — not only did she submit my application to a lender that suited my circumstances, but she also successfully requested a longer mortgage term than other brokers had suggested. This significantly improved my affordability.

Thanks to their efficient handling and expertise, I received a mortgage offer in just 6 working days — much faster than I expected.

Highly recommend Iryna and Katie for anyone wanting a smooth, professional, and personalised mortgage experience.

Purple Bricks were definitely the best choice for myself. The support they gave me, keeping me updated along every step and quite frankly they couldn't of helped any more than what they did
Big shout out to Tiffany and Hayley - you both are angels and a huge credit to the company.

Would definitely recommend Tiffany Ellis when sorting out a house. She took care of absolutely everything and I didn’t have to worry once.

The staff at purplebricks mortgages were supportive, detailing and explaining all information which gave me clarity of process.

I sincerely appreciate their efforts.

Working with Lydia and Tiffany was an absolute pleasure from start to finish. From the very first conversation, they were knowledgeable, responsive, and genuinely committed to helping me find the best mortgage solution for my needs. Their professionalism and attention to detail gave me complete confidence throughout the process.

What really stood out was how proactive and supportive they were at every step. Whether it was explaining the fine print, guiding me through paperwork, or answering my (many!) questions with patience and clarity, Lydia and Tiffany went above and beyond to make the entire experience smooth and stress-free.

Their communication was prompt and clear, and they made sure I felt informed and comfortable making every decision.

I can’t recommend them highly enough.

Ross and Angela have been thorough and very helpful. Always quick to respond to any queries and have found better deals than those available online.

Archie and Callum made the mortgage experience the easiest part of our house buying process. They are super efficient, helpful and incredibly knowledgeable. I wouldn’t hesitate to recommend them to anyone needing help with securing a mortgage.

We were first time buyers and we'd heard mixed things about Purplebricks, but we decided to take the risk and use them as our mortgage broker after having a positive first phone call with them.

Our advisor Sophie Haines and her manager Nigel Flack were both extremely responsive and helpful, in my opinion they went above and beyond at every step, and most importantly they found us a good deal on our mortgage and insurance.

Really impressed and would recommend them to anyone.

Continued support all through out and honest opinion,and vigilant rate review till the last moment working for us,what else do we need