Purplebricks Mortgages Reviews 549

Carl was brilliant. He explained the process and how current events might affect the interest rates and kept me upto date monthly. I can't fault the service provided, excellent customer service.

This is the 2nd time we have used David from Purple Bricks who has always been very helpful and informative. They contact you in plenty of time before your current mortgage rate expires.
Would definitely recommend!

Really clear throughout. Could sometimes take a while to respond and could have been a bit more proactive but generally once they had tasks to do they got them done really quickly and were thorough. They were really helpful throughout while also reasonably priced and also helped with things like insurance.

They are always available to talk to whenever I have questions. They made everything easy.

My general experience was satisfactory with good support from my case worker.

Made our difficult arrangement a lot easier. Thanks

Straightforward and stress-free

Tom who took us through our mortgage options put everything into easy terms with clear explanations of each step of the process and Chavvi who was our case manager had regular check ins and was chasing up on any issues that we had throughout the house buying process

Tiffany create flexible solutions with everything going against us here. Really great service and caring approach.

It was an amazing journey with Purple Bricks. They are greatly helpful and supportive all through the process. Thank you Sophie and Rachel.
God bless!

Your service was excellent and much appreciated.

Lisa was really supportive during the whole process. She made sure I understood all of my options and took the time to thoroughly explain everything. She kept me updated at every stage and was always quick to answer my questions. Lisa really helped make the whole experience much less stressful, and I truly appreciate her support. I would highly recommend her!

Professional. Very prompt in providing support and clear information. Thank you, Chhavi Chagger!

Absolutely fantastic, nothing to much bother would highly recommend
Especially Mimmi great communication, with lots of good advice during the process what can be stressful reassured me the whole way though Thank you Mimmi.
Also Nigel who has also kept me informed.
Through out thanks Nigel.

Lydia was very helpful and professional, she explained everything clearly, the whole process was very quick, I highly recommend this person and I will definitely use her services again in the future.

Great team that provides you with Best Fit products/Solution. Simply very reliable and supportive all through the stages.

Advisors very informative, and followed up the case all right to the end.

Exceptional service provided. The mortgage team are outstanding and they are so knowledgeable. Prompt feedback to my enquiries and are always available to help.
I will strongly recommend Purple bricks.

We have just had a mortgage appointment over the telephone with mortgage advisor Lydia Fallows,
Lydia was fantastic, she answered all mine and my partners questions with ease. Although over the phone,it felt like we were in a room together which was great.
Everything was explained thoroughly and Lydia definitely had our best interest prioritised throughout the whole call.
We can’t wait to continue our process with Lydia as our mortgage advisor!

Lisa at purple bricks made the mortgage process seem simple and easy. Explained every part in detail without the need to ask many questions. Daisy will now take over and help me throughout the rest of my mortgage if I have any issues or questions, which I think is a very useful service.
Highly recommend.