Purplebricks Mortgages Reviews 548

It was excellent dealing with purple bricks agent( Hayley Newton) . Very efficient and friendly. She made our house buy journey so easy and amazing. I can’t appreciate her enough and thanks her.

I just only have good words for the service received. Since day one Lydia and Emily has been very helpful, effective and very kind explaining all the steps. Both are very professional and I am very pleased with their help through all the process. I recommend them 100%

I firstly spoke to Esha on the ohone regarding mortgages, she made everything clear and understandable, and once I decide to go ahead with the mortgage I was passed onto Daisy who was always happy to help and I asked loads of questions and nothing seemed like too much trouble for either of them they were great 👍

I can’t recommend Purple Bricks highly enough. From start to finish, they made the whole mortgage process feel straightforward and far less stressful than I expected. They were always professional, approachable, and incredibly knowledgeable, taking the time to explain everything clearly and answer all of my questions.

Communication was excellent throughout, and I always felt reassured that everything was being handled efficiently and in my best interest. They worked hard to secure the best possible deal for me and kept me updated every step of the way.

If you’re looking for a mortgage advisor who is reliable, supportive, and genuinely cares about their clients, I would absolutely recommend Greg. Thank you so much, Lauren&Martin

Early on in my remortgaging experience, its going well so far. Supported through the question and transparency across the process.

Greg made sure everything was taken care of, mortgages are wild! So many things to do and think about, he simplified things and helped me make informed choices. He got the very best deal for me and went above and beyond what I received from my usual bank. Even offering the choice of using them if it worked out to be better. He works for the people not commission. Thanks Greg!

Lisa has been amazing explaining everything about a mortgage and what it means in layman terms!!

Montey was a great mortgage advisor who guided us clearly and patiently through the process. As first-time buyers, we initially felt unsure about everything, but he explained things in a straightforward way and made sure we had all the information we needed to feel confident in our decisions.

We really appreciate his support and would happily recommend him to others.

Easy to talk to and reassuring. Step by step Ashley explained things and she took the worry off my already worried shoulders. I can highly recommend Ashley and also Emily for their clear comms, friendly approach and would highly recommend them to anyone seeking a mortgage. Thank you so much x

Emily Eason has been a great help and support since the handover from our mortgage advisor. She's very friendly and professional and talked us through the whole process, she's been a great help.

Lisa Dowling has been fantastic helping us buy our first property!! Couldn't recommend her more! Extremely knowledgeable and understanding, takes time to explain any questions and gives options and advice clearly. Always very quick to respond to any queries and all around a lovely person! If we are ever in need of this service again we wouldn't hesitate to go back!

I’ve had a really positive experience so far with Daisy and Esha at Purplebricks Mortgages. They’ve been consistently friendly, helpful and very responsive throughout my home-buying journey to date. Communication has been clear and timely, and they’ve taken the time to explain each step as the process continues. It’s been reassuring to feel supported and kept informed

Helpful, honest and quick to respond. Hayley Newton was great, she made things easy and got things sorted rapidly.

“I highly recommend Mimmi Asafo-Agyei as a mortgage advisor. As a first-time homebuyer, her expertise was invaluable in securing my first home. Mimmi maintained excellent communication throughout the process, keeping me informed at every stage. Her professional yet friendly approach made the entire experience smooth and reassuring. I am very grateful for her guidance and support.”

I used Purplebricks Mortgages as a first time buyer - I had absolutely no idea how to do anything or what was happening etc.

I was given Mimmi as my advisor and Daisy as my case manager and from start to end they've been nothing but amazing. They've both been able to answer all of my stupid questions, put up with me during anxious moments and pretty much made this as easy as it possibly can be

I'm very thankful for their professionalism, dedication and patience with me in particular and couldn't recommend themselves and PBM as a whole anymore than I could

Carl and Angela were professional and efficient. They responded to all queries and provided time and space to talk through options and personalise the remortgage, while also providing sound advice.

The remortgage completed smoothly, and PurpleBricks were attentive to the process, chasing appropriately to ensure no problems or delays.

PurpleBricks provide mortgage brokering without fee, which is a huge positive as not all mortgage brokers offer this.

Brilliant customer service. Mark was great and so knowledgable, Nick was very efficient.

I was introduced to my mortgage advisor around a year ago, her name is Hayley. Her professionalism and knowledge of her industry is in my opinion goes unchallenged. She is transparent and her advice feels personal to your buying/selling journey. She is a clear and precise communicator, extremely punctual and prompt in returning your calls or emails etc.
I completely trust her with the biggest transaction of my life and feel she has my best interest in her decision making. Would highly recommend to family, friends and colleagues, thank you Hayley for all you have done for me.

This whole mortgage experience on my own has been very daunting, stressful and more hurdles than I ever want to handle again.... but Esha and Daisy were abso flipping lutley amazing. Best customer and communication I've ever had. They have been there for me every step of the way (girl power) Thank you from the bottom of my heart. I couldn't have done this without you x