Purplebricks Mortgages Reviews 548

Ajay is just INCREDIBLE. He sorted out our first mortgage on our first home, which was brilliant. 2 years later as we came to remortgage, he called us up and reminded us with plenty of time that we needed to remortgage and that he had some brilliant deals for us. We couldn’t be more grateful for his time, effort and the dedication his puts into his job! You just know he loves helping people and is incredibly approachable (even between the mortgage and re-mortgage!). Despite a wrong-doing from our side, Ajay was quick to deal with it on our behalf and supported us throughout. We will certainly be back seeking his advice in 5 years time after our next contract comes to an end. What a guy! 10/10, would recommend over and over again! Thank you 1,000 times over. Could not fault him!

Used this service twice now, when getting our first mortgage and re-mortgaging for the best rate once our fixed rate was up. Makes it so much easier and such a genuine service. Special mention to Ajay this time round, he was great.

Hayley at Purple Bricks was just fantastic in supporting us with our first mortgage. She was so patient and we really felt like we weren't alone through the process. Hayley explained everything in simple terms and refrained from using too much jargon to ensure we understood everything clearly. More than anything else Hayley was super transparent about what our best options were and got our application submitted in a timely and efficient manner. 10/10 would recommend!

Thank you for all your help with obtaining our mortgage for our forever home. Easy process from start to finish.

Very Good Experience with Purplebricks as a first time buyer. Really nice and professional Staff, Good and timely response to all my enquiries. provided good guidance and support all the way till I got my keys.

Tom, Ian and Chhavi were amazing, good communication, good advices, friendly.... overall happy with the service received.

Amazing care from Daisy and Lisa from start to finish

My partner and I have recently received our first ever mortgage offer and would like to thank both Lisa and Rachel for supporting us. As first time buyers, we were a bit nervous about the process but they were absolutely fantastic every step of the way and ensured that everything was explained to us. We hope to be able to access their services again in the future.

Tom , my mortgage advisor was so brilliant, he explained everything in detail to me and always gave me enough time to reflect before making a decision. He communicated clearly, leaving emails and voicemails when he couldn’t reach me because I was at work. Rachel my case manager was also very good, and I was surprised they were able to get my mortgage offer through in 1 week after I gave Tom the go ahead, I would definitely recommend and also be using them again

We’ve just completed on our new home, and I couldn’t be happier with the service we received from the team,especially Lydia, Rebecca and everyone involved.They were professional, supportive, and always quick to respond to any questions throughout the whole process.
Everything went smoothly from start to finish, and their guidance made what could have been a stressful experience feel easy and well-organised. I really appreciate their clear communication and genuine care.
Thank you so much for all your help.I’d definitely recommend your service to anyone buying a home!

I had an absolutely fantastic experience working with **Tom Shembry-Major** as my mortgage advisor. From the very beginning, Tom was professional, knowledgeable, and incredibly supportive. He took the time to understand my needs and explained every step of the process clearly, making what could have been a stressful journey feel smooth and manageable.

Tom’s attention to detail and commitment to finding the best possible deal were truly impressive. He was always available to answer questions, provided regular updates, and went above and beyond to ensure everything was handled efficiently and accurately.

Thanks to Tom’s expertise and dedication, I felt confident throughout the entire process and am now received my mortgage offer which I am over the moon about! I wouldn’t hesitate to recommend Tom to anyone looking for a reliable, trustworthy, and genuinely helpful mortgage advisor.

Thank you, Tom!

Fantastic service. They were really helpful and explained everything so i understood. Didn’t feel like i was pressured into anything.
They gave a report on each house i viewed and it was no problem when i changed the house i was buying. Would definitely recommend!

Purplebricks Mortgages are always there whenever you call to assist in the best way possible.

Remortgaging was made very easy with purple bricks. Have used them before and intend to use them in future. Thank you!

Great service and guidance. Prompt replies to questions. Knowledgeable, friendly staff, polite and thorough. Thank you

I had a lot of questions throughout the mortgage journey, and the team never failed to respond quickly and informatively. Their guidance was clear, and they made sure I felt supported and confident in every decision.

Excellent service would recommend
Esha kaur to my friends if they
Require any mortgage advice very helpful and professional

My case manager, Emily, was incredibly helpful throughout the process of buying my property.

Lisa and Daisy have been wonderful, frequent communication, clear advice and have really helped me through the process.