Purplebricks Mortgages Reviews 548

Could have been more helpful in chasing my Solicitors to progress things and also could have responded to my queries I was submitting regularly.

I had the pleasure of working with Daisy, Esha and Scott throughout my mortgage process, and I couldn’t be more impressed. From start to finish, they were incredibly knowledgeable, organized, and proactive. They communicated every step clearly, responded quickly to all my questions, and made what could have been a stressful process feel smooth and manageable. Their professionalism, attention to detail, and genuine commitment to helping clients truly set them apart.

I’m extremely grateful for their support and would highly recommend these 3 amazing individuals to anyone looking for a reliable, skilled, and dedicated mortgage acquisition team. I look forward to working with this team again during my re-mortgage period

I cannot recommend this broker highly enough. From start to finish, the service provided was truly exceptional. Mimmi Asafo-Agyei was excellent to work with.
The level of professionalism demonstrated was outstanding. Every interaction was handled with clarity, expertise, and a meticulous attention to detail that gave me complete confidence throughout the process.
Excellent communication. She was incredibly quick to respond to all my queries, often getting back to me within minutes, ensuring that I was never left waiting or wondering about the next steps. This rapid, proactive responsiveness made the entire experience stress-free.Most importantly, she managed to deal with all the required work efficiently and effectively. She handled every necessary task, complication, and piece of paperwork without any issue on my side, delivering a seamless and successful outcome.

It was a smooth process getting our mortgage through Mark, he really did well. Communication is very good as well. He was really patient and understanding. However , we asked for 2 years but he secured 5 years for us which was not easy to change anymore due to increase in interest rate. But overall, we are happy and grateful.

Mimmi was amazing, she was very fast, informative and responded very quickly. She found us a better deal on a mortgage than a previous advisor. As first time buyers she offered lots of support and advice.

We worked with Mark Louca as our main point of contact, and he was absolutely fantastic from start to finish. Mark handled everything day to day and was always there to guide us through each step of the mortgage process. He took the time to understand our situation, explored every possible option, and ultimately helped us secure the best deal we could get.

What really stood out was his dedication as Mark was happy to speak with us in the evenings and even on weekends when needed. It genuinely felt like he cared about getting the right outcome for us, and that made a huge difference.

Even though he's a Villa fan, there wasn't an ounce of villainy in him!

A big thank-you also to Chhavi Chagger for her support behind the scenes.

We can’t rate Mark highly enough. If you want a mortgage broker who is knowledgeable, patient, and truly goes above and beyond, Mark is the person you want in your corner.

From the very first conversation to the moment I received the keys to my new home, Rachel was absolutely outstanding. She guided me through every step of the mortgage process with patience, professionalism, and genuine care.

Expert Guidance: Rachel explained everything clearly, making a complex process feel simple and manageable.

Constant Support: She was always available to answer my questions, no matter how small, and kept me updated at every stage.

Personal Dedication: What impressed me most was how invested she was in my journey — it never felt like just a transaction, but like she truly wanted the best outcome for me.

Smooth Completion: Thanks to her hard work and persistence, the process was stress-free, and I was able to move into my new home with confidence.

Rachel is more than just a mortgage broker — she’s a trusted partner who genuinely cares about her clients. I couldn’t have asked for a better person to help me through this milestone. If you’re looking for someone reliable, knowledgeable, and supportive, Rachel is the one.

Both Mark and Chavvi were super helpful in getting us the best deal possible for us and made sure they supported us every step of the way. They were both very responsive to any queries and questions we had. So thank you both for everything!

Amazing Customer service by Mark & Chhavi. All the way through procedure very helpful.

Mimmi was helpful, professional and responsive to our needs every step of the way. We felt assured that we were being provided with the best impartial advice and guidance in a respectful manner. Thank you very much.

I used Purple Bricks Mortgages and had an excellent experience. The support and guidance from Carl and Angela were highly appreciated throughout the entire process. Carl was fantastic; he explained the entire process in a detailed way, advised on various aspects of the deal, and quickly put together the offer and presented it in a clear and concise way. Angela was also great, preparing all the final documents efficiently. The mortgage offer they secured for me was significantly better than the one provided directly by Halifax, which was the eventual lender. I'm very grateful for their help.

Mimmi was really helpful and supportive in securing my mortgage and also critical illness/life assurance. She was really responsive and available via phone and email whenever I had a query. I really appreciated the time she took with me.

Excellent Purple Brick team for Mortgage. Simple, straightforward, no nonsense!

They know what they need and how to get you the best mortgage rates. 100% recommend them to others

I recently worked with Mimmi during the process of securing a mortgage. She has been so helpful, taking the time to understand our financial situation and goals, providing tailored advice and guidance every step of the way.
Mimmi’s knowledge of the market and lender options helped my partner and I secure a great deal, and her communication was always clear and prompt. I'd highly recommend - couldn't have asked for better service!

My experience with Dealing Mimmi Asafo-Agyei throughout the process of getting a mortgage product and offer was exceptional. She very professional and puts in her best effort in ensuring you get the best deal and possible products out there. Would definitely recommend her to friends and family. She deserves a bounce really.

Emily at Purplebricks was the silver lining to what would have otherwise been a very stressful house move. She was polite and helpful, responded quickly, and went out of her way to make sure I was up-to-date and informed when my conveyancers (not PB) failed to do so. She offered reassurance and advice when needed. Bhavini as my initial mortgage advisor was also lovely, helpful and very knowledgeable.

I'd like leave a stellar feedback for Esha Kuar my mortgage advisor for a job well done.

Throughout the process, she asked all the right questions and got as much information as possible.

Although our application wasn't straightforward, she was very forthcoming with advice, guidance and reassurances.

Her support, honesty and empathy made a massive difference to this entire process.

As first time buyers, we couldn't have asked for a better advisor.

God bless you for us, Esha.

I hope more buyers get to experience the professional and excellent service that you offer!

Look forward to a smooth completion.

Best regards, Sylvie

I have felt entirely supported throughout my re-mortgage application. All of the information was explained clearly and in a way that I felt informed and not blindsided by lots of numbers and figures.
Thank you, I would highly recommend this service!

Hayley was brilliant! She was always available whenever I needed help or advice! I have had the best experience! The whole process was really easy and Hayley made it less stressful for me! Again thank you so much for all the help! This was a smooth process and would definitely recommend! Also thanks to Chhavi for also being a great help and always responding!

I was appointed Hayley as my mortgage adviser and from beginning to end she has been fabulous to work with. She's searched the best deals for me, communicated thoroughly throughout and has helped with any questions I may have had. She is someone who is not only good at her job but she shows enthusiasm and has great customer service, something I am very big on.