QDOS Reviews 151

Mon verre trempé s'est décollé au bout d'1 mois, pris sous garantie (à vie) sauf qu'il faut payer £4.99 GBP pour les frais d'envois. Aussi cher qu'un lot de 2 verre trempé sur internet. Déçu d'avoir payé 30€

Coque étui folio Plastique dur fendu de tous les côtés, service client contacté il y a 15 j par de réponse....

Usually excellent, and beautiful products but be warned: I bought a charger last year which was faulty and I have emailed 9 times since to arrange an exchange. I have been completely ignored - there is no address or telephone contact for them either, so I am completely stuck!

I’m on my 3rd Qdos case now, the first was one that your supposed to block out the view of others. That part worked fine but I have an iPhone 11 Pro Max and it wouldn’t unlock with the face part turned on, I tried everything and it still didn’t work. So I wrote them and they would not replace it for anything, so I ended up throwing it away. Now I have a clear case and it works great, not one issue to report so that is the one to buy and I’ll give them a 10!! To bad customer service didn’t care about the first case enough to replace it, they wanted pictures but of what a normal looking case? So it cost me double the normal price to get one that works like it’s supposed to, customer service was rude to say the least. The 3rd case is made out of total plastic, they should replace that one also as I paid for the ones with the magnets not press together plastic.

Doesn’t work on iPhone 11!!!! So disappointed. The volume buttons don’t work with this case, and neither does the on/off button. Do not buy!

La vitre de ma coque de protection a éclaté sans raison un bout de 3 jours

Produit moyen pour le prix. Classe et esthétique mais Perte du tactile dans les coins du téléphone, poussières qui rentrent facilement sous le verre (a nettoyer souvent). Contour de la coque en aluminium, joli mais très glissant.

Dear Qdos,

I picked up my first infinity case for iPhone from South Africa from a iStore with great anticipation

The installation is sleek and works well. However on my first purchase I noticed that a crack had developed within a few weeks of usage. No drops and no pressure / impact on the case.

Initially since the crack was in the bottom corner, I told myself I could live with that. Then one day I had to open the case to clean it on the inside...oops the crack just became larger and propagated

I thought that maybe this is a manufacturing defect and went back to the istore, however since it was a third party product, they refused to exchange. I wrote to your customer service- there was no response

Still I decided to give you the benefit of doubt and picked up my second case. Using it for last 3 weeks and again the case developed cracks.. once you have a small crack, it just propagates

Trust me - I am not the fidgety type and neither have I dropped my phone...the product is disappointing

I hope someone will contact me to discuss either a refund or replacement of both my cases with cases that won’t crack

At this stage you have a very disappointed customer. Hope to see u resolve this

Bon suivi arrivé relativement rapide

Great service. Speedy delivery. Excellent product. Protects and looks very cool.

1) Nowhere on your website do you say that the product is manufactured and shipped from China !!!

2) Nowhere on your website to you state that it takes up to 6 months to receive the goods

The glass protection for my iPhone i ordered arrived at my home in Switzerland only some days later. I am very satisfied with the service. Thank you. Yves, Neuchâtel

Received my OptiGuard™ Infinity Glass for my iPhone XS Max today. Installation was easy and so far I am very happy with the product. A possible problem may be the entry of dust under the glass through the port openings. I am hoping that this does not occur.

Éclat sur le bord de la protection au bout de 24h.

correspond à mes attentes

I purchased a QDOS OptiGuard Infinity Glass for my iPhone XS Max. I am truly disappointed I the product. Dust gets in through the earpiece, speakers and charging holes. This forces you to have to clean the inside of the case. the main weakness being the fact that the inside of the case is easily scratched. I've had it for a week and am looking for a replacement conventional case.

Lors de la mise en place de la vitre de protection, elle c'est fendu.

After ordering a replacement OptiGuard™ Glass Protect with Applicator on 11/27/2018, I have still to receive the product.

Although the replacement is free, i have had to pay GBP 2.99 for the delivery. this i can understand.However, incredibly i have received nothing to date. QDOS has also failed to reply to my email regarding the failure to deliver said product.

Therefore, i can not reccommend.

ottimo servizio molto positivo

The claim registration needs some unless time, also to put a picture of the screenprotector. I absolutely understand, why you need this pictures, but it takes time to do it. You have to do a foto from another mobile phone.