Q Financial Services Reviews 192

I had a great experience with Q Financial Services, particularly with Sharron, who handled my mortgage application.
From the start, Sharron was professional, knowledgeable, and responsive. She explained everything clearly and kept the process moving efficiently, which made what could have been a stressful experience feel straightforward and well managed.
One thing that really stood out was the speed of the service. Thanks to her guidance and organisation, I was able to complete my house purchase in less than three months. She also recommended a solicitor who was excellent and worked well alongside the mortgage process, helping everything progress smoothly.
Throughout the process, I felt supported and informed, and any questions I had were answered promptly. It's clear that customer service is important to Q Financial Services, and Sharron's professionalism played a big part in making my home-buying experience a positive one.
I would happily recommend Q Financial Services to anyone looking for mortgage advice and support

Working with Lewis made the entire mortgage process incredibly smooth. As many know, buying a home can be a total headache, but Lewis handled everything with such professionalism and ease. He was always available to answer my questions and found us a fantastic rate. If you want a stress-free experience, go with Lewis!

The best in the business! Lewis and Dave have helped me with several mortgages, and they always go above and beyond. Expert advice and great comms!

Myself & my husband were first time buyers, I can not thank Lewis enough for all his help & patience getting this all sorted for us. Anything I was unsure of Lewis would take the time to explain everything to me without making me feel silly.
I would highly recommend this company and especially Lewis

My wife and I needed to remortgage our buy-to-let property. Our letting agency introduced us to Q Financial Services. I had an initial call with Lewis. He was very patient, calm and friendly on the call and made an accurate summary of our needs. Following this call, he kept us in-the-loop about potential products to suit. His colleague Andrea did likewise via email and various calls. Nearer our deadline he confirmed that all was on track. We were delighted with the service that we received. It is exceptional nowadays to find such a responsive level of service. Our calls were promptly answered or returned and their team made us feel valued as customers. I would have absolutely no hesitation in using them for our next remortgage. Thank you.

Lewis was fantastic from start to finish. As first-time buyers, we were quite nervous, but Lewis guided us through every step with patience and clear explanations. He helped us understand our mortgage options, answered all our questions, and made sure we got the best deal possible. His support and professionalism made the entire process smooth and stress-free. We couldn’t have asked for a better mortgage advisor and highly recommend Lewis to anyone looking for expert and friendly help.

We got to know Lewis, he was an excellent communicator and also gave us confidence in time lines of obtaining a mortgage. He would maintain communication even though it started with us being in New Zealand and then continued back in the UK. I was impressed with his planning and organising too and gicving us a confident timeline of when and how each stage of the mortgage process would get completed was just awesome.

Very helpful and friendly team I’ve just been through a house buying process for the first time and they were supportive throughout I couldn’t ask for more made it as easy as possible I’d like to give a special mention to Sharron who handled the majority of it and is genuinely really nice friendly and helpful

Jacques helped us with a mortgage on a purchase - always on hand for questions and made the whole process a breeze. Kirsty was also fantastic at chasing the estate agents and solicitors to keep the process moving.

Speedy service, friendly and found a great solution, thank you Josh.

Q financial what an excellent service I received from Declan , he helped me with the transfer of my old pension, he gave me all the advice as i wouldn’t have known where to start, he kept me informed all throughout the process and if I needed to know anything he was right there at the end of the phone, thank you Declan for everything you did to help me and I’ve no doubt you’ll do exactly the same for anyone else who needs your great service, thanks again Noeleen mohan.

I spoke to Iain about pension options today and can only say that I came away with great advice on what is best for me. Very knowledgable on all aspects of tax and pensions and very helpful with the quesions I had to ask. Would highly recommend.

Ben and Kirsty were absolutely amazing with us and offered us so much support and advice with buying our first home. Kirsty always checked in on us, always kept us updated and was very prompt with her replies. They were both always at the end of the phone for anything we needed. Couldn’t recommend them both enough. Thank you Ben and Kirsty.
Evie and Brad.

I cannot recommend Q Financial enough. I have been dealing with Donal. He has been so professional and extremely helpful throughout the whole process. Everything was made so simple & easy to understand. It was stress free from start to finish. If I ever need any advice or help in the future I will certainly be contacting Donal again.

I was recently introduced to Jacques and Kirsty through a commercial connection we already had at Q, Jacques then advised and helped me with my personal mortgage.
From start to finish I could not have asked for more from them both. Super professional, super knowledgeable and super helpful during the whole process.
If you want the best current advice from people who care, I definitely recommend using Q financial services.
Thank you both so so much for everything!

I have to give special thanks to Dave and Jacques firstly!
I have a haulage company that is slowly growing and was given the opportunity to purchase the premises that we trade from near junction 10 of the M6. Little did I know the complexity of purchasing commercial property, it was overwhelming to say the least!! After trying the bank it was clear that trying to finance the purchase was near impossible unless I could pay at least 50% up front. An associate suggested a chat with Dave at Q financial and after a ten minute chat I was feeling a lot better about my chances of securing my businesses future. Between Jacques and Dave and the rest of the team I was guided through a very complex process that they put into terms that anyone can understand. I think that was the most important part as I was lost with all the hoops you have to jump through. Also the patience they have is unbelievable 😂. Dave managed to get me a deal with a commercial loan that was looked after and pushed through from start to finish and he would talk to me regularly to keep me updated on progress. Finally completed last week as was promised.
This should be a first contact for anyone looking for financial guidance/help, they have top people to sort any issue and I will recommend them to anyone who needs help.

Always fantastic to deal with, so helpful and really try to do the best for you!

Would definitely recommend these guys. Kirsty and Andrew specifically are amazing. They made a confusing process seem very easy. Used these for my first mortgage, and then when remortgaging. Communication was very quick. They went above and beyond making sure myself and my wife understood the process step by step. Any emails or questions were responded to quickly and efficiently. Very professional group of people. Wouldn’t go anywhere else.

Q Financial we’re extremely professional when seeking mortgage advice for the purchase of our new home. Any questions we had were dealt with promptly and we were kept fully updated during the application process and beyond up to completion on the house.
Many thanks to Kirsty and Mitch. We love our new home.

After having trouble finding the right re-mortgage for us with other companies, Kirsty and Jacques from Q Financial Services were extremely helpful, efficient and knowledgeable. Even in the current climate they were able to quickly help us find a rate that suited us and helped tailor everything to our needs. I’m very happy with the service we received and would use their advice and guidance again. Thank you both.