Qualtrics Reviews 176

Sent me an email saying i paid 659.99 for Macafee Antivirus (I work in IT and Macafee is a joke never buy it) and i would be billed for renewal. Reads like a phishing scam. Has a link to unsubscribe, and a phone number to call if i've "had a change of mind"

I have never had any dealings with this company, ever. If they do bill me some how, i will be issuing a chargeback through my bank.

Received an email that my SSN has been deactivated and to complete a survey. So this company participates in SCAMS? Will file a report with SSI.

Another terrible survey company that treats the people taking their surveys like disposable pawns.
Their surveys are overly repetitive, often take a long time for little if no compensation. Worse yet, Qualtrics will kick you out after spending a lot of time and accuse you of lying.
As a person who has spent a career in business management (decades), I can tell you for a fact that when you treat others like garbage, you get garbage results. This in the end results in terrible data for the entities employing them to gather such data. In the end, any company looking to use this company should look elsewhere if good results is what you want.

This site provides a very lengthy survey with minimal compensation. Additionally, they will remove you from the survey when you are almost done. I have participated in numerous surveys throughout my life, but, seriously, I have only been paid once on this site. Every other time, I did not qualify, even though I had completed more than 70%. Why didn't you remove me when I was under 10% to save my time?

Worst site ever

Awful 😞
Couldn’t get anywhere with them😞

Should have been a simple operation, but certainly wasn’t 😥

Alright and mostly gives you money. Sometimes the surveys are always super long anyways. Tried answering the survey and got redirected and didn’t get paid anything. Just a message that It closed the survey. I found this survey through the Survey Spin app and it might be different to most people.

como su nombre lo dice trics no son nada honestos te ponen en una encuesta de 2 horas por 0.4 centavos son un asco de verdad no se quien les dijo que hicieran encuestas a estos abusivos en una encuesta te preguntan hasta que comiste hace 2 años
1000 preguntas en una encuesta que tarda en cargar un minuto entre cada pregunta

I have tried for 5 weeks to speak to either of my two account managers. There is no general or specific phone number to call and speak to them. They do not respond to emails. Every communication attempt is with bots and AI with no resolution to problems. The canned response I received had a non-working number as a contact! I have emailed their executives, posted on Twitter, & tried social media but it's impossible to get them to reply. Seeking alternative survey vendors next.

Unverschämt!
Screenout nach ca. 40 Minuten Bearbeitungszeit der vom Startpanel mit ca. 15 Minuten angekündigten Umfrage! Dreistes, unvergütetes Abgreifen wertvoller Lebenszeit! Mutmaßlich werden meine Auskünfte dennoch verwendet.

Zumutung, dass man auf mehreren Seiten mit ewig langen Fragelisten umständlich die Schiebeleiste betätigen muss, um all Antwortmöglichkeiten für das Rating sehen zu können!

I was introduced to Qualtrics by my company as the “Cadillac of survey software.” Couldn’t be further from the truth. Every semester I have to manually go and duplicate every class and change the semester name in three different places. For every single results report (each manually generated) I have to refresh 4-5 times before all the results show. Downloading it as a PDF doesn’t even name it one of the many places I had to enter in the title of the survey, just some gobbledegook. The hot keys they give for formatting surveys don’t work, and if you hover over the wrong things in their tooltips you are taken to a different part of the survey. They claim to help with accessibility and simply say that matrices are inaccessible, giving no advice on what to do instead.

This site operates a lot of surveys through swagbucks and its one bug scam, you complete the survey and dont get paid. What i advise people to do the companies that pay to use these scam artists, contact them and state there bringing there good name into disrepute, there should be laws in any countries that should shut these scam sites like QUALTRICS down

After the hard work Qualtrics survey I am completed on 31/03/2023 from mGamer app in Bitlabs survey partner and i received my rewards but after the few 12 hour rewards has been reverse deduction.

Survey topic is python in Excel add-on.

Qualtrics only Completed survey rewards doesn't pay and making scam with all are survey partner & support system also failure.

Seriously the most bug ridden platform we have EVER used. Their Customer Support team is super lazy, esp the US timezone people. They just push you to watch endless streams of videos which are not at all linked to solving the problem. Greg Christiansen who manages their Asia Pacific team refuses to acknowledge the poor performance of his team and god knows however is managing the US call centre should be fired on the spot by any senior manager who consider themselves serious about running a functional company. Literally the worst customer service experience and worst tech platform -- and WAY overpriced for what it claims it can do.

I contacted the support team for basic assistance and they were entirely unhelpful or apologetic. The agent disconnected me without resolving or notice. Sadly, this is not the first time I've received lackluster response from them and their default seems to be to leave users to figure things out on their own with absolutely no assistance.

This company is willing to seek information and data from people while at the same time not willing to compensate them. Their surveys are definitely bad by the way of how they treat the respondents and I advise anyone to avoid them at any means necessary.

These surveys are BS phishing expeditions !! Pure BS!

Please don't participate in this S....o....b..ches surveys they are absolutely fake. when you participate in a 1-hour survey on this fake web survey site after 1 hour they simply show a message " YOU ARE NOT QUALIFIED" so please don't participate in this animal's survey.

Offers gift cards for completion then collects data from 20 minutes worth of you answering questions before deciding you are ‘not eligible to participate’ therefore no gift card reward. I would expect a verification process like this to take around 3 minutes not 20. Clearly there was never a reward on the table.

This is a legitimate survey tool that many companies use.

I am continually cheated out of points by this company. They are very dishonest, collecting sensitive information while fraudulently promising points. Frustrating waste of time. Zero stars.