Quella Bicycle Reviews 383

Excellent service from the team, they were happy to adjust the bike specifications to my needs (tyres, mudguards, brakes).

Love the new bike <3

ordering, and special request service has been great.

Despite a part coming broken during delivery Quella immediatly arranged a new one to be sent.

Good service, fast delivery, smart bike the only issue is the handle bars are a bit too small so when I tried putting a front light on I was unable to fit it I have to pick between a front light or remove 1 brake to make space for the light.

Bike is beautiful, well made, handles well. Really pleased and great value for money. I bought the quella nero red.

Unfortunately the bike didn't turn up when it was supposed to, customer service couldn't tell me when it would turn up and they didn't answer my email.

Admittedly the postage was still quite quick, got the bike within 4(?) days of ordering.

Quick Delivery, product well protected, just a little diference between the bike chain photo and the one i received.

Superb service, great communication, prompt delivery pristine items

as the title said

Great service, professional experience but above all the bike is amazing for the price, I've got a flat bar geared commuter and a carbon racer but this I much prefer to ride...it's quick, nimble and fun...definitely recommend, in fact already have

Good quick service

The only negative was some emails had a very fast response, however some important ones didn't and when I placed the order I didn't get confirmation of a custom request I made until I called the company to check. Bike arrived in good time, like great, rides great. I would definitely recommend them.

From actually finding a viewing these superb Bikes in Mallorca to receiving my very own on my Doorstep two weeks after returning from Holiday I am totally impressed with the quality and VFM (Value for Money) that this Company and this Bike provides. I will certainly be recommending these to all my Coached Athlete's to help with their Winter Bike Training.

Recently bought a Quella Cambridge. The free delivery was super fast. Lovely bike. Warmly recommended.

Exactly what it said on the tin.

Arrived within 24 hours.

Very satisfied.

Recommend to anyone.

I have a Quella bike which I use everyday for work and near enough everyday for enjoyment as my friends also ride Quella bikes too. I didn't actually buy my bike directly from Quella as my girlfriend works in a men's made to measure suit/casual shop in Bury St Edmunds. The bike I bought was on display in the window of the shop and I popped into the shop to see my girlfriend and saw the bike. I instantly fell in love with it and my girlfriend then told me that the bike was for sale, this I then just HAD to buy.. My friends then saw my bike which sparked interest, they now own there own Quella bikes. We all love them and they turn a lot of heads so they are definitely liked by other people too. I did however by some Quella t-shirts not to long ago for myself and mate and service was brilliant. I can't fault Quella.

I was really pleased with the customer service I received on the phone, and the bike (Quella Nero) was delivered on the day it was promised. There were however some issues with the bike. The frame was scratched in several places which I was not expecting for a brand new bike, and I'm not sure a full PDI check was undertaken before it was despatched to me. The rear wheel was not running true and the chain tension was too tight. I therefore took it to my local bike shop so they could complete the set-up. It's the bike I wanted, and looks lovely, but just a bit disappointed with the scratches and set-up.

Needed some inner tubes for my fixie which was also bought from Quella (Signature One Matte Black) and they dispatched and delivered within a 2 days

Excellent service from Quella Bikes - minor modifications at no extra cost. Prompt delivery and well packaged - including all the necessary tools.
It's a great bike at a good price. It's also very nice to be supporting British manufacturing.

I am from spain and I wanted a fixie after look and look I found a page of fixies (quella). I started to look all the lovely models and I found the perfect one. I had some questions and I asked in the chat and they anserwed all my questions. To sum up all was perfect 👏👏👏👍👍👍👍

I've always been a strong supporter of British brands and therefore when I was in the market for a single speed, and after doing my initial research, it seemed that Quella ticked all the boxes in regards to a high quality affordable product with a bespoke feel.

I knew exactly how I wanted my bike to look and feel and Mark, Dave & Will managed to deliver this and some and as a result I am now happily putting in the miles on my own personal bit of retro British coolness!!

I stumbled upon Quella via the Internet, watched a few videos, read a few reviews and just went balls deep and bought one - the Quella Nero 2016 in Midnight Blue! No regrets at all. The quality of the build is faultless. Great value, good looking, no nonsense bicycle. The speed they delivered it to me was bonkers! 100% recommended. Basically, just buy one!