Quingo Scooters Reviews 536

Very good help when needed and was give good service

Very helpful and informative staff, from initial telephone discussion to the purchase of Quingo plus. Nothing is too much trouble and the delivery of the scooter was on time and the chap made sure I was happy with everything.

It was good talk me show me l had a rider it was very good did feel the floor, sit was good so l am happy

Good machine use it everyday, although the ride is little harsh for my poor old back,battery lasts well and the local hills are easily climbed and it looks smart

Very obliging engineer. Nothing was too much trouble for him. Deserves a pay rise!!
Arrived on time.

5 star service all round.

They were all very helpful.

My initial telephone conversation was informative, and helpful, with no high-pressure salesmanship. After several conversations, I requested a home demonstration.
The demonstrator showed how the ultra 2 could be disassembled and reassembled. Sadly, the heaviest part was too heavy for me to lift in or out of my car boot - but, if you don't have a weak back, it should be manageable.
I was then given an accompanied test drive, with the demonstrator giving advice. All 5 scooters were available for a test drive. I had a go on the Vitess but decided to stick with the Ultra 2. When the scooter was delivered, it was adjusted to suit me, and I had another accompanied practice drive to ensure that I was entirely happy.

The Ultra 2 is brilliant. Because I have a muscle disease and also have spinal problems, I was often uncomfortable when driving my previous scooter. The Ultra 2 allows for better posture and I am much more comfortable. The backrest also gives good lumbar support. The 5-wheel system is amazing - giving me stability while out and about, and manoeuvrability around supermarkets etc.

Other things which I like are: wrap-around handlebars, running lights, phone carrier and usb charger, intelligent battery charger, comprehensive handbook and service manual.

I am very pleased with it!

I did a lot of research prior to making my purchase and what attracted me to Quingo was the longevity of the Company which suggested a very strong product, their unique copywrite and the sense that it was still retaining its family values. Also the Quingo Ultra completely met my criteria for purchasing a scooter ie stability, manoeuvrability and ease of taking it apart.

From the sales staff to the delivery man was helpful and honest plus the after sales staff kept in contact to check that all was good with my chair.

Very happy with my scooter , running well. Bought the mirrors but had to return them as they were unstable , shook loose with every bump.

The chap that came out was very knowledgeable, friendly and not pushy. Customer care is excellent

Two gentlemen came out regarding a scooter 2 the Second Gentleman delivered & talked me through it & took a video to make sure I could ride it properly

The concept of the scooter is good, though rather bulky,technically it’s a 3 wheel scooter with 2 additional stabiliser wheels on front giving the added stability.
Sales rep (Phil)Excellent
Engineer (Andy)Excellent
Did the test run and decided was ok however after delivery found was difficult to get on as the bottom of the tiller/steering column restricted getting on smoothly,and seat was very unstable,they offered to replace seat 10days,decided to request refund,that’s where issues started,customer service passed on to manager,who instead of authorising refund arranged for Phil to come to see what issues were,following this numerous calls to customer service more often than not no call back when promised,scooter was eventually collected19/7 no refund issued until 25/7 following further calls.

I am sure in most cases the concept of the scooter will be ok,just not for me,and great initial service let down by tedious refund process

I chose quingo scooters because they are family basd and they have a good reputation from what ive read .
On getting a test drive i was made to feel very comfortable wasnt rushed anx although i was nervous about driving it i took to it ok espeacially the 2nd one i tried ..... i knew then it was the one i wanted and it is indeed the one i purchased...
I just love it its mg pride and joy

I love the look of the scooter, a bit pricey but worth it

I have 2 Quingo scooters.
One is for the summer and clear days.
The other one is enclosed for the winter/ rainy days.
They are both excellent.
I can go out walking my dogs regardless of the weather.
I also go over the common where the pups can have free time off their leads.
Both Quingos are quite safe on the pavements and grass.

very polite and professional when dealing with people in person and on the phone.very helpful

I found the service was second to nun right from the beginning . From the sales advisor ( whom i forget his name. ) to the delivery engineer Michael and) the customer service staff.😃😃😃. Nothing seemed to be an effort in dealing with my queries and they all seemed to be very knowledgeable about the product. Overall 9/10