I have been a customer of Quit Clinics for some time. They always process my orders efficiently and professionally. Recently, I had some problems with some of my Vape devices. Quit Clinics responded p... Toon meer
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Lees wat reviewers zeggen
Such a great service. Dr Tom Bracewell is fantastic and personally calls to make sure you understand everything. Purchasing online from their Quit Chemist is easy too. I'm using the solo Max rec... Toon meer
Rip off, 100% scammers. Charge for script, 300.00 on vape gear, that is non working, cheap and “nasty”. Many emails to get refunded. My expense to return all goods, then you get ghosted. Currently fil... Toon meer
Bedrijf heeft geantwoord
I am getting fantastic products at a very reasonable price considering the way Australia is spinning at the moment. I love the feeling knowing i will never smoke a cigarette ever again - I take a lo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Quit Clinics is your trusted, fast, and affordable partner to quit smoking for good. All Quit Clinics, our Australian doctors are all Authorised Prescribers of nicotine, and are passionate about helping smokers quit. Access judgement-free, tailored medical support within 24 hours from anywhere in Australia. Your lungs will thank you, your wallet will too!
Contactgegevens
Suite 1A Level 2, 2072, Gordon, Australië
- support@quitclinics.com
- quitclinics.com
4,4
Uitstekend
147 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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I had ordered from 2 different…
I had ordered from 2 different suppliers for a similar device and have to say the one I received from this company is a far superior product
13 juni 2026
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Free postage for pension card holders
Reasonable prices, well stocked, fast delivery and free delivery for pension card holders. No other vape pharmacy I've found offers free delivery for pension card holders.
3 juni 2026
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Professional and Helpful
I have been a customer of Quit Clinics for some time. They always process my orders efficiently and professionally. Recently, I had some problems with some of my Vape devices. Quit Clinics responded promptly and resolved my concerns by sending me some replacement devices (through their partners). I feel totally confident ordering my Vape supplies through Quit Clinics. They are a totally professional and helpful clinic and I highly recommend them.
28 mei 2026
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Rip off
Rip off, 100% scammers. Charge for script, 300.00 on vape gear, that is non working, cheap and “nasty”. Many emails to get refunded. My expense to return all goods, then you get ghosted. Currently filling in consumer affairs paperwork. Please don’t fall into this trap. ZERO STARS
1 februari 2026
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Antwoord van Quit Clinics
Hi Bronwyn!
All legal, compliant devices in Australia need to have a child-lock. We do understand that some patients find this frustrating, but it is a safety feature mandated by the TGA.
In all cases where there is a device fault we provide a full refund or replacement.
We can see quite a few emails from you that the support team, and device manufacturer have all been responded to within 24 hours, so it might be worth checking your spam/junk if you haven't received a response.
Our team really do try to do their best to help and if there's anything further we can do to help, please get in touch at support@quitclinics.com - one of our team will respond within 24 hours (even on weekends).
Many thanks!
Honestly don't waste your time and…
Honestly don't waste your time and money here.
They charge you for a script then go ahead and charge you more if you need a QR code prescription. Your better off going to the doctors for one or for buying at Pharmacy World online, they don't charge you any extra.
Won't be using them again.
Update. Also if you leave anything other than a positive review they harass you via email was absolutely shocked by it.
1 mei 2026
Review zonder uitnodiging
Antwoord van Quit Clinics
Hi Shenelle!
Thanks for getting in touch.
As we tried our best to explain to you on the phone, and via email, all patients have the option to use chemist.quitclinics.com which delivers Australia wide, or there is also the option to use your local pharmacy (if they have a medically appropriate product in stock). A QR code prescription is required in this case, and there can be some back and forth with the local pharmacist, which can mean a bit of a delay sometimes.
As we've tried to explain, it's never a good idea to have multiple prescriptions from multiple doctors at multiple pharmacies, regardless of the medication being used.
Absolutely we'd encourage you to visit your regular GP as a first option, and continue to involve them regardless of the service we use.
As we've tried to explain, we always issue a full refund if we're unable to help, which we have done for you.
We wish you all the best!
Quick service, specialist vaping doctor
Quick service, awesome expert input
23 april 2026
Review zonder uitnodiging
Shout out to the CS team!
The customer service team here are so fantastic and helpful- really quick response times to be able to amend orders if needed and super fast shipping!! 😊
24 maart 2026
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Customer Support is outstanding
Customer Support is outstanding and dealt with my issue quickly and even went so far as to rectify my wrong order with the necessary accessory by generously providing the correct implement at no cost. A rare and most appreciated offering by a very well recommended supplier.
11 maart 2026
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Outstanding service at Quit Clinics
The pharmacy I went to, to get my nicotine juice, was confused about the restrictions on the prescription. So I reached out to Quit Clinics and Tom helped me sorted out right away by calling the pharmacy for me.
Truly outstanding service considering I was out of juice and in deep waters. I absolutely recommend Quit Clinics. Great customer service and they reply fast. You just can’t go wrong.
12 januari 2026
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Brilliant service
Brilliant service, great turn around times.
9 december 2025
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Swift attention to emails
They’re very quick to attend to my email and helped me instantly today, so I’d like to show appreciation and say they’re a honest and reliable business. Cheers!
8 december 2025
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Too expensive
I've been a Quit client for over two years now.
Respectfully, I'm not impressed with Quit's current pricing on vape products.
You're the most expensive in the market and you won't attract my business again in the future, unless you start offering genuine discounts or loyalty awards.
Many Quit products are roughly 20% dearer than its nearest competitor.
Quit might suggest I'm wrong, but it feels like purposeful price-gouging to me.
18 november 2025
Review zonder uitnodiging
Antwoord van Quit Clinics
Hi Joe,
Thanks for getting in touch. We aim to list all products at or below RRP, and the vast majority of products are significantly cheaper than our nearest competitor (the black market/under the counter illegal sales).
If you've found a listed product at a different pharmacy we're happy to price match. Our team have reached out a couple of time via email to confirm the exact, product you're referring to - if there's been a mistake we'd love to rectify it as soon as possible.
Please get back to us at support@quitclinics.com if you have any further questions!
Was an easy and smooth experience
Was an easy and smooth experience, the doctor was very informative and the process is easy also.
25 februari 2025
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Brilliant Service
Brilliant Service, Fast and reliable and the product is amazing -as a 40 year smoker , I cant stress this enough. Dr Tom Bracewell is extremely thorough and helpful. I can honestly say, this was a breakthrough for me.
16 juli 2025
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The customer service and deliver time…wow!!
The customer service, patience with my questions and advice was second to none and the vapes are good quality and delivered in record time (ordered on a Saturday and delivered Tuesday to Nth Qld)!
11 juli 2025
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support service is very prompt
support service is very prompt, polite and helpful this make a huge difference in the trust and reliability that a person can place in the important service they provide.
8 juni 2025
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Fantastic customer support
Fantastic customer support, extremely helpful!
13 mei 2025
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They listen to what I needed and were…
They listen to what I needed and were able to supply it very quickly. Ever so grateful, thank you.
28 april 2025
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A1 Service and Products.
Such a great service. Dr Tom Bracewell is fantastic and personally calls to make sure you understand everything. Purchasing online from their Quit Chemist is easy too. I'm using the solo Max rechargeable device and the solo Max 10mL pod in Spearmint favour and it's great - not too sweet and a nice flavour.
Thanks for getting me off the black-market vapes! :)
19 maart 2025
Review zonder uitnodiging
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