Update. After this review I have received information about shipping . Up to now very bad experiance. Order placed more than one week ago. No delivery , no information. Two mails sent and I did n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
You can tell a lot about a business from how they handle problems and Racketworld most certainly get my vote. A pair of tennis shoes were delivered but both were left feet. The error was the manufactu... Toon meer
Bedrijf heeft geantwoord
This looked good on the website, providing both adult and children's rackets with zip-up case, together with net, posts and guy ropes. Goods arrived next day as requested. We had such a lot of fun, lo... Toon meer
I ordered online on the 22nd of June and just received today! At first I was wondering about how long would it take as the estimated delivery time on the website wasn’t clear to me, so I reached out v... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Sportwinkel
- ook in
- Tenniswinkel
Geschreven door het bedrijf
Your one stop shop for all racket sports enthusiasts based in the West Midlands. Supplying Tennis, Squash, Badminton, Racketball, Pickleball, Paddle rackets for all levels plus accessories, clothing and shoes.
Contactgegevens
49-51 Constitution Hill East, DY2 8RZ, Dudley, Verenigd Koninkrijk
- 01384562282
- team@racketworld.co.uk
- racketworld.co.uk
4,4
Uitstekend
159 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
I was very happy with my experience of purchasing from Racketworld. Needing to change my order half way through the process and at a very busy time, Jo was extremely helpful and facilitated the whole thing. Correct order arrived, packaged very well. Only slight glitch was Royal Mail was not next day delivery.....a day late...
29 december 2025
Antwoord van Racketworld
Thank you for your review Mary. We hope to deal with you again in the future.
The product arrived promptly and was…
The product arrived promptly and was offered at an excellent price. Everything was great!
26 december 2025
Review zonder uitnodiging
Antwoord van Racketworld
Thank you for your feedback.
I ordered two heart shaped Wilson…
I ordered two heart shaped Wilson dampeners and they mailed me two random dampeners which I do not want. Requesting for a refund!
24 november 2025
Antwoord van Racketworld
Hi, Thank you for your feedback. The advert shows a mix of dampeners and states that a random dampener will be sent depending on availability. I cant see any notes on your order requesting heart dampeners but we can certainly swap these for you if you reach out to us and arrange an exchange or a refund if no longer required.
Five star service,will use again in the…
Five star service,will use again in the future.
24 november 2025
Everything went well but I missed small things...
Everything went well but I missed a lot of small things that would make this experience great. Like real information that detail what the title is about. And a real 48 hours shipping. And a basic cover for the racket. And a website that doesn't look unfinished.
27 oktober 2025
Item came quickly and was a good price
Item came quickly and was a good price. All good 👍
25 september 2025
Order not received! Terrible please avoid
Purchased a Padel racket 3 weeks ago, parcel was not delivered. When I queried this I was advised they would check with dpd and come back to me with an update within 48 hours. I received no update, I have sent numerous emails since and have had no reply at all. Just been simply ignored and I have now spent Nearly £200.00.
Terrible customer service, avoid at all costs.
20 september 2025
Review zonder uitnodiging
Fast and efficient delivery
25 september 2025
Speedy delivery & great packaging thank…
Speedy delivery & great packaging thank you!
25 september 2025
Excellent Service
Excellent service - Josh was very attentive and made sure to email me for my preference in strings and stencils. It shipped very quickly, arrived the next day, and was in perfect condition.
10/10!
25 september 2025
Review zonder uitnodiging
The restringing service was excellent
The restringing service was excellent. I requested a same day service and this was provided. Will use them again.
26 maart 2025
Great Product and Service
Emailed customer service re potential purchase and received a prompt helpful reply. Purchase went smoothly and delivery quickly of a Wilson RF 01 Pro well packaged and no issues. Would definitely recommend this company for anything tennis related. Thank you
10 september 2025
Review zonder uitnodiging
Exceptional service
Exceptional service! My mistakes were dealt with quickly and efficiently even at a weekend. Thank you
25 augustus 2025
Antwoord van Racketworld
Thank you for your feedback. We hope to deal with you again in the future. Jo
Great service
Great service, good price and easy to order. Faster delivery would have made this 5 stars.
25 augustus 2025
Antwoord van Racketworld
Thank you for your review, I can see your parcel arrived within two days. We do have a next day delivery option for anyone requesting as faster turnaround.
I bought 2 rackets from Racket world…
I bought 2 rackets from Racket world one from racket world on eBay that was really good a really good product at a really good price with delivery within a couple of days & one from Racket world on line same good product same good price but the delivery took about 5 days. I’m a bit dissatisfied with that great head rackets though.
25 augustus 2025
Antwoord van Racketworld
Thank you for your review. Your order was placed after our cut off point on Friday but it was dispatched on Monday for Tuesday delivery. We do not ship out over a weekend im afraid.
A great racket. Reliable service.
Very pleased with a racket - HEAD Ti S6 Titanium.
And with responsible service.
25 augustus 2025
Antwoord van Racketworld
Hi, an error with the address you provided and an incorrect postcode has unfortunately caused a delay but we are working hard to get this quickly resolved with the courier and your order to you asap.
I filtered the Racket i was looking…
I filtered the Racket i was looking for,brilliant Racket and price very reasonable,Well done 👍
25 juli 2025
Ace service
25 juli 2025
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