★☆☆☆☆ 1 Star Extremely disappointing experience. I ordered a bag with matching side pouches, but the pouches were never included. After raising the issue, I was asked to wait until a specific dat... Toon meer
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Lees wat reviewers zeggen
Super fast delivery and superb boots which are such great value for money. They are faux leather but look like really leather and are so well made and stylish - I receive lots of compliments. They a... Toon meer
Bedrijf heeft geantwoord
Ordered on 22 Mar from Germany and received the shoes on 23 Mar. Fastest delivery service I’ve ever experienced so far. After being disappointed by a pair of shoes from Shein, the long boots are unbel... Toon meer
Bedrijf heeft geantwoord
Looked at Raid on the recommendation from the High Heel Coach on Instagram who said they made particularly comfortable high heels- I bought 2 pairs in the sale and loved them so much I came back and b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our brand aims to be daring, spirited, inclusive, imaginative, cool, unique, contemporary and not take itself too seriously, whilst offering the latest trends and styles that are accessible to most consumers and demographics. RAID creates contemporary catwalk and celebrity inspired styles, designed for the on-trend and fashion conscious female who takes inspiration from influencers, bloggers, reality TV and music celebrities and everything that’s hot. We aim to empower women by designing and manufacturing styles that are unique, up-to-the minute and accessible to most consumers. Our motto is to include not exclude, we understand everyone is unique and everyone has the right to be who they want to be.
Contactgegevens
Verenigd Koninkrijk
- cs@raidlondon.com
- raidlondon.com
3,6
Gemiddeld
214 reviews
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Really Happy
Really happy with my sandals from RAID, ordered them just before going on holiday and they arrived very quickly. Great quality and so comfy, also true to size, definitely recommend 😄
21 juli 2022
Review zonder uitnodiging
Antwoord van RAID London
Yayy Whoop whoop! Thanks for the 5 star review. It's great to hear you're happy with your purchase and it arrived in good time. If you need anything else just reach out to a member of our Customer Service team.
Don't forget to sign up to our newsletter as you get discount codes and offers direct to your inbox
Thanks xoxo
Excellent service
11 juli 2022
Review zonder uitnodiging
Antwoord van RAID London
It's awesome to hear you're happy with your purchase and service. If you need anything else just reach out to a member of our Customer Service team.
Don't forget to sign up to our newsletter as you get discount codes and offers direct to your inbox
Thanks xoxo
Great shoe designs
Great footwear designs with a wide variety of styles to choose from!
Amazing customer service!
6 juli 2022
Review zonder uitnodiging
Antwoord van RAID London
Awesome to get another 5 star review!!! Whoop Whoop!.
Remember to sign up for our newsletter as you will receive unique discount codes and offers only registered members receive.
RAID London
Xoxo
Lovely Shoes!
Great shoes that I'm very pleased with. I had an issue with delivery which was swiftly resolved by customer service. Thank you Raid
4 juli 2022
Review zonder uitnodiging
Antwoord van RAID London
Thank you for the 5 star review and we're happy that our customer service team were able to resolve your issue quickly and efficiently as its so hard to get 5 star reviews when things, on occasion, go wrong for customers.
Thanks again and we hope to see you shopping with us soon. Make sure you sign up to our newsletter to receive discount codes direct to your inbox.
much love
Team RAID London xoxo
Great service
Great service, delivery faster than expected and great product perfect for the occasion
1 juli 2022
Review zonder uitnodiging
Antwoord van RAID London
Awww thank you for such a wonderful review and we're so pumped that you love your purchase. If there is anything else you need, our Customer Service team are there to assist.
Sign up to our newsletter via our website, so you don't miss out on future exclusive discounts, and promotions.
We hope that you will find another amazing style in the future that you can click 'add to bag' ;)
Thanks again
Team RAID xoxo
Fab shoe at a fabulous price
Fab shoe at a fabulous price. Perfect fit. Thanks
29 juni 2022
Review zonder uitnodiging
Antwoord van RAID London
Short and simply great to get yet another 5 star review. Remember to sign up for our newsletter as you will receive unique discount codes and offers only registered members receive.
Thanks for your awesome words!
Much love
Xoxo
EASY TO ORDER
EASY TO ORDER, FAST DELIVERY AND VERY PLEASED WITH THE QUALITY OF THE SANDALS
29 juni 2022
Review zonder uitnodiging
Antwoord van RAID London
So great to see another 5 star review, we're hyped that you love your purchase and we hope to see you shopping with us again in the future.
Remember to sign up to our newsletter, to receive unique discount codes and vouchers in your inbox that are not available to none subscribers.
Thanks again,
Team RAID London xoxo
Fast delivery and beautiful shoe
29 juni 2022
Review zonder uitnodiging
Antwoord van RAID London
Thank you very much for the 5 star review, it means a lot to the whole company.
Make sure you sign up to our newsletter to receive unique discounts via email and SMS only available to you, so sign up now and save tomorrow!
Much love
RAID London
Xoxo
Antwoord van RAID London
Great to hear from another happy customer, as it sure is harder to get great reviews these days! It's also nice to hear that the whole shopping experience was awesome.
If you sign up to our newsletter you will receive unique discounts via email and SMS only available to you, so sign up now and save tomorrow!
Much love
RAID London
Xoxo
Antwoord van RAID London
Yayy Whoop whoop! Thanks for the 5 star review. It's great to hear you're happy with your purchase and it arrived in good time. If you need anything else just reach out to a member of our Customer Service team.
Don't forget to sign up to our newsletter as you get discount codes and offers direct to your inbox
Thanks xoxo
Excellent service
Excellent service. Couldn’t believe the price! Arrived today in lovely package. Great value
27 juni 2022
Review zonder uitnodiging
Antwoord van RAID London
Great to see another 5***** star review from one of our customers.
Be sure to subscribe to our newsletter, you will receive future discount codes and early access to promotions ahead of general release.
Thanks again for your kind words!
-- RAID London Team --
Xoxox
It only looks so good in the pictures…
It only looks so good in the pictures but when I tried it wasn't comfortable at all and sizes are all messed up I didn't fit in my normal size .very disappointed....
24 juni 2022
Review zonder uitnodiging
Antwoord van RAID London
Hi Sally, sad to se a 1 star review for your order, especially as we offer 28 days returns policy for reasons such as "it wasn't comfortable". I can see your order was delivered on the 18th, so you have more than enough time to return to us for a refund.
Our customer service team are there to assist if you have any issues with any purchase and our return information can be found inside your shipment and also available from our website.
Many thanks
Team RAID
Really quick delivery .I already had…
Really quick delivery .I already had the mules in green and love them ,so ordered them in nude too . They look really expensive.
17 juni 2022
Review zonder uitnodiging
Antwoord van RAID London
We're so glad you're impressed with our products and service! It's always good to know our hard work pays off. 😄
Be sure to subscribe to our newsletter to avoid missing out on any exclusive discounts!
Take care, much love xo
Great
Website easy to browse, delivery fast, boots are true to size and look great. Very pleased!
16 juni 2022
Review zonder uitnodiging
Antwoord van RAID London
This is so great to hear. 🥰 Don't forget to subscribe to our newsletter ready for a potential discount on your next order!!
Take care - much love xo
Shoes broke on second time worn
Purchased shoes for summer in April from raid online. Wore them for first time last week. Wore them again today and not long after leaving home for work the strap broke at the side of shoe where attached to the footbed. Extremely disappointed , obviously expected much more wear from them as new and had added expense and inconvenience of having to go and quickly purchase some more shoes to wear for rest of day as these were now unwearable.
9 juni 2022
Review zonder uitnodiging
Antwoord van RAID London
Hi Caz, sad to see a 1 star review for your recent purchase as on looking at your listed order number there has been no prior contact with our Customer Support team. Our team are there to help customers when issues, like you have experienced, occur, however, they can only help if they are contacted via our normal channels.
We pride ourselves in providing exceptional customer care and we do all we can to ensure you receive quality products in a timely manner, however, things can and do go wrong on occasion. Reach out and they will help you!
Thanks, team RAID!
Great company
Great company. Fast delivery. Would definitely recommend
7 juni 2022
Review zonder uitnodiging
Antwoord van RAID London
We hope you love the shoes as much as we do, and be sure to subscribe to our newsletter for exclusive discounts!
Stay safe - much love xo
Very efficient!
Ordered, and received a few days later, in fact earlier than stated which is fabulous. The shoes are gorgeous and different to other websites, I like unusual clothes and shoes so it’s perfect for me. Not too expensive but the shoes are quite sturdy and look great on and comfortable. Thank you RL
31 mei 2022
Review zonder uitnodiging
Antwoord van RAID London
Yayy Whoop whoop! Thanks for the 5 star review. It's great to hear you're happy with your purchase and it arrived in good time. If you need anything else just reach out to a member of our Customer Service team.
Don't forget to sign up to our newsletter as you get discount codes and offers direct to your inbox
Thanks xoxo
Broke immediately
I loved these shoes, they looked incredible and I thought they were good quality but unfortunately after only an hour of wearing them one of the heels broke fully off. I thought they were well-priced but they’re really not since I only got one use out of them, and not even that! I’m very disappointed in these heels
31 mei 2022
Review zonder uitnodiging
Antwoord van RAID London
Hi Alice. sad to see a 1 start review, have you contacted our Customer Service team as there is no record of any contact under your email address? They are there to help and they will solve issues like this quickly and efficiently. If you don't reach out to them, they can't help!
We pride ourselves in providing exceptional customer care and we do all we can to ensure you receive quality products in a timely manner, however, things can and do go wrong on occasion. Reach out and they will help you!
Thanks, team RAID!
Cite summer sandals so beautiful
30 mei 2022
Review zonder uitnodiging
Antwoord van RAID London
Great to get yet another 5 star review. Remember to sign up for our newsletter as you will receive unique discount codes and offers only registered members receive.
Much love
Xoxo
Antwoord van RAID London
Thanks for the 5 star review. It's awesome to hear you're happy with your purchase and it arrived in good time. If you need anything else just reach out to a member of our Customer Service team.
Don't forget to sign up to our newsletter as you get discount codes and offers direct to your inbox
Thanks xoxo
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