Excellent customer service and kit delivered promptly. Looks good but as not built yet I can't comment further.
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Lees wat reviewers zeggen
Having purchased 3 kits (Weighbridge, store and Gorleston Goods Shed) I experienced minor issues with each of them. Andy dealt with each problem as they were raised with no issues at all, no questi... Toon meer
Had an issue where a software issue (I believe) prevented something being shipped to Australia. Email conversation got this sorted very quickly. Very happy as hard to get laser cut models of UK buildi... Toon meer
I bought this kit to dip my toe in the water with regard to laser cut kits. The components are contained in a number of ziplock bags that are labelled for easy identification I.e. outer wall, floor,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Rail Model, a laser cutting and engraving company manufacturing a range of model railway kits and providing a cutting and etching service. We aim to provide buildings and equipment that will look good and add to your layout. Model railways are often hours of work and a work of art, each with their own unique story.
Contactgegevens
138 Saltash Road, Keyham, PL2 2BE, Plymouth, Verenigd Koninkrijk
- 01752 936922
- andy@railmodel.co.uk
- railmodel.co.uk
4,9
Uitstekend
152 reviews
Zo gebruikt dit bedrijf Trustpilot
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Poor quality lots of parts missing
Poor quality lots of parts missing, bought as present, model not same as website pictures do not buy
8 juni 2023
Antwoord van Rail Model
Hi, not sure I understand this 5 star review?
At no stage outside of the review have the issues raised been brought to my attention.
With any parts missing (we offer a part replacement service that applies for missing parts or items that are broken or lost in build)
You have been contacted and offered a refund, but have yet to reply?
The pictures on the website are of the kit?
If you'd like to contact me I'm happy to resolve the issues you address.
Arrived in large box fully protected…
Arrived in large box fully protected and in a1 condition. Well made product and will make into realistic models. Every layout should have some.
7 juni 2023
Bought a coalbunker
Bought a coalbunker. Excellent documentation, which is unusual for this kind of product.
30 mei 2023
Ordered & delivered with no problems or…
Ordered & delivered with no problems or issues.
Quality looks great and I'm looking orward to building the model.
26 mei 2023
Good items, better customer service
The item I purchased was not just of excellent quality, it arrived very quickly despite having to travel internationally. Communication I had with the company was both very helpful and very professional.
Should I need bases or railway models again in the future I will definitely purchase from here again.
27 april 2023
Very happy with the service from them
Very happy with the service from them, modified an existing design to fit my needs, and very quickly too. Thank you.
10 april 2023
Great kit look forward to building it
13 maart 2023
Very kind and helpful service.
1 maart 2023
Helston Station 4mm kit
As I am in the process of building a 'OO' layout of Helston station, it made my day to find a kit for the station building. The accuracy looks to be fantastic - comparing it to the drawings in Stanley Jenkins book 'The Helston Branch' q.v.. I anticipate the build to be fairly straightforward and enjoyable. My order arrived safely within a few days with good instructions and suggestions. I think a good modeller could adapt the kit to produce all manner of station projects - I won't need to.
Huge thanks to RailModel.
22 februari 2023
Gauge One railway station
They produced a prototype model of a Gauge One railway station within a short period of time and the quality is excellent.
18 januari 2023
I bought this kit to dip my toe in the…
I bought this kit to dip my toe in the water with regard to laser cut kits. The components are contained in a number of ziplock bags that are labelled for easy identification I.e. outer wall, floor, roof. The box contained detailed instructions along with photos of the various build stages as well as suggestions as to how the kit could best be painted.
All in all I'm very pleased with my purchase and commend railmodel on their product and customer service.
20 januari 2023
Great service from start to finish
Great service from start to finish
Fantastic model kits with great details
21 december 2022
Quality in a shabby world
The quality of the kit, the speed of delivery and the price. Superb!
13 december 2022
Received the items very quickly and in…
Received the items very quickly and in perfect condition. I have not started either kit but they look extremely good.
12 december 2022
Excellent quality of both engine shed…
Excellent quality of both engine shed and signal box
18 november 2022
Great customer service
Great customer service, great kit and well packaged, will more then likely purchase more from this seller. Eddie🤓
2 november 2022
00 gauge goods shed
2nd building I have purchased from this company.
Excellent service and product.
Highly recommended
11 oktober 2022
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