Ramsey Moore Real Estate Agents Reviews 

282
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Robin is terrible. Totally unreachable. Only cares about her profit margins. Dishonest in fully inclusive contracts. Do not use this agent for let’s as they only care about there profits not the rente... Toon meer

Beoordeeld met 5 van de 5 sterren

Working with Gary & Mark was a lovely refreshing experience having spent a long 6+ month slog trying to find a new home in Essex. They helped us find exactly what we were looking for and were really g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are first time landlords and Robyn Fox supported us every step of the way.. She was always avaliable, gave clear and accurate information.. She was honest, transparent and very reliable. We trust... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gary and the team have been helpful from the very start. Discussing our needs and only offering us properties that they thought were suitable. First property they showed us we agreed on taking. The wh... Toon meer

Bedrijfsgegevens

  1. Makelaars
  2. ook in
  3. Eigendomsbeheerder
  4. Makelaardij

Geschreven door het bedrijf

With over 50 years combined experience in property sales and lettings. The second New office of Ramsey Moore Estate Agent. We are available pretty much 24/7 to service your needs and requirements and viewings/valuations can be tailored to your individual specification. Our offices Have an “Anti Rush hour policy” where we all arrive fresh, unflustered and with no hint of stress, ready to offer a world class customer service experience to all our lovely clients and customers. Our offices open at 10am daily, and we are open until 5pm with meetings/Valuations and viewings available as late as you like via appointment!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

282 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(282)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Always great service

We have used the Westcliff office in the past and will always recommended their professional and friendly service.

20 maart 2021
Review zonder uitnodiging
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Antwoord van Ramsey Moore Real Estate Agents

Many thanks Jason, We always appreciate the feedback and the kind words that go a long way.

Mark and all at Ramsey Moore.

Beoordeeld met 5 van de 5 sterren

Just moved in to a flat that I…

Just moved in to a flat that I purchased through Ramsey Moore.
Gary Was very helpful and went that extra mile in the process.
He was very polite and discreet when dealing with certain situations.
I have had many dealings with estate agents over the years and he is by far the best one.

20 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Personal and professional service

Ramsey Moore sold our property through the tough times of Covid 19. Regardless of the challenges in 2020, there wasn't a week when we didn't have viewings and all appointments were covid safe.
Always at the end of a phone, Gary was understanding and supportive of any hiccups that arose. We sold and smoothly completed.
We had experience with other estate agents that have many offices in the area, but they were always busy and made us feel like a number. Ramsey Moore had a personal touch. That's what counts these days, personal and professional service.
Highly recommended 👌

18 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful services

Wonderful services , always there to help you and make you happy ! A big thank to Derek !

12 maart 2021
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Antwoord van Ramsey Moore Real Estate Agents

Congratulations Daniela and Bogdan, thanks for the review. All the very best to you both in your new home. Kind regards. Derek

Beoordeeld met 5 van de 5 sterren

brilliant service

Derek was brilliant and was at hand to assist or clarify any queries throughout our sales journey.

5 maart 2021
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Antwoord van Ramsey Moore Real Estate Agents

Thanks for your kind review Ben. All the best to you and the family in your new home and thanks again for instructing Ramsey Moore to sell your property. Kind regards. Derek.

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, gave all the information, no waffle like other estate agents I've used.
Would recommend Derek and if I'm ever buying another house in the area, will definitely be giving him a call.

5 maart 2021
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Antwoord van Ramsey Moore Real Estate Agents

Thank you for taking the time to review our service Mr Ahmed. We wish you every success and happiness for the future. - Mark Harris and all the team at Ramsey Moore.

Beoordeeld met 5 van de 5 sterren

Can't recommend them enough

This is the second time we've used Ramsey Moore in a year as we've had to sell both my parents places after they passed away. We live 250 miles away so we've had to hand over the keys in both cases and let the Estate Agents do their job and we have not been disappointed. After the first sale went through we changed estate agents to Ramsey Moore and they got the job done without fuss and with real helpfulness. Can't recommend them enough.

5 maart 2021
Review zonder uitnodiging
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Antwoord van Ramsey Moore Real Estate Agents

Thanks for taking the time to post such kind words Mr Wood... nothing better than a repeat customer! Thank you for the opportunity ...Again!! - All the best from Mark and all the team at Ramsey Moore.

Beoordeeld met 5 van de 5 sterren

Perfect Choice

Ramsey Moore (Dagenham) were the perfect choice for selling my house. When conducting the viewing Derek assured me that their aim was to make the process as smooth as possible for me. He definitely delivered on this, viewings were conducted and offers gathered so that I could make the best choice based on my needs. At all stages Derek was just an email or phone call away with prompt responses even outside work hours. Any house sale will throw up stressful moments and Derek ensured that he was there to manage these.

I would definitely recommend Ramsey Moore to anyone looking to sell their property.

26 februari 2021
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Antwoord van Ramsey Moore Real Estate Agents

Many thanks for your kind review. It was a pleasure to act on your behalf to get your property sold. I'd like to take this opportunity to thank you for letting me get involved, and I wish you all the very best for the future. Kind regards. Derek.

Beoordeeld met 5 van de 5 sterren

Thank

Moving house is a stressful experience but Gary and Mark were fantastic. From beginning to end. Always available fir questions and very supportive. Cannot recommend them highly enough. Thank you both.

4 februari 2021
Beoordeeld met 5 van de 5 sterren

Exceptional service

By nature I'm not a frequent online reviewer. But I'm making an exception for the service I received from Tony at Ramsey Moore. We sold my parents' house in difficult circumstances. RM were completely professional, communicative, helpful and friendly, sometimes beyond the call of duty. Don't hesitate to use them

4 februari 2021
Review zonder uitnodiging
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Antwoord van Ramsey Moore Real Estate Agents

Thank you Dave for taking the time to leave feedback, you are a true gentleman ! Makes the job so much more worthwhile when we hear of our clients satisfaction of our services. Good luck for the future !

Beoordeeld met 5 van de 5 sterren

Very happy with Ramsey Moore

Very happy with Ramsey Moore. Very very helpful with everything. And looked after my interests so well. Can’t thank the agent enough x

4 februari 2021
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Antwoord van Ramsey Moore Real Estate Agents

Thank you ....so pleased the move happened and you are happy in your new home .....remember I am only a call away if you need anything ! x

Beoordeeld met 5 van de 5 sterren

Tony from Ramsey Moore - Brilliant Service

We sat down with a number of estate agents but my wife and I were both impressed with Tony from Ramsey Moore.

Tony was informative and friendly. He and the company did a great job advertising our property and were competitively priced.

We were part of a fairly large chain which was very complex but Tony was fantastic in chasing solicitors/agents and keeping us updated regularly.

Tony was always available to discuss the situation and we cannot rate him highly enough.

26 januari 2021
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Antwoord van Ramsey Moore Real Estate Agents

Thank you so much for the feedback on our service and your experience.
We appreciate there are many agents you could instruct and are grateful for you putting your faith in us to provide the service you would like to expect from a reputable agent
Good luck with the new home and your new future !

Beoordeeld met 5 van de 5 sterren

They could not have been more helpful

They could not have been more helpful, if i could have given them 10 stars i would, especially Derek at the Dagenham Heathway Branch. Thank you for all your help .
Mike

21 januari 2021
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Antwoord van Ramsey Moore Real Estate Agents

Hi Mike. Many thanks for your kind review. It was a pleasure to help you and Linda to move, and I wish you both all the very best in your new home. Keep safe and well.
Derek

Beoordeeld met 5 van de 5 sterren

Bought a 3 bed house in November 2020…

Bought a 3 bed house via Ramsey Moore agents. House was a chain and agents where very informative during the whole process. Always kept me up to date and very prompt with responses to any queries during purchase. Would rate highly.

24 november 2020
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Antwoord van Ramsey Moore Real Estate Agents

Hi Abdul. Thanks for the review, it's most appreciated. Hope you are settling in well in your new home and I wish you all the very best for the future.
Keep well and safe.
Kind regards. Derek

Beoordeeld met 5 van de 5 sterren

Being first time buyers we were not too…

Being first time buyers we were not too sure what to expect really, but we dealt with Derek who was absolutely brilliant throughout the whole process; on the ball, kept us updated, extremely helpful, patient (especially with our solicitors!) and just generally an all round lovely guy to work with.

Thank you so much for making the process as easy as possible for us, would highly recommend to everyone :)

23 november 2020
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Antwoord van Ramsey Moore Real Estate Agents

Thanks for your lovely review Jigna, it is truly appreciated. It was a pleasure to help you get your home and I look forward to being able to hand the keys over to you. Keep safe and well and see you soon. Kind regards. Derek.

Beoordeeld met 5 van de 5 sterren

Excellent estate agent - I would recommend!

We chose Ramsey Moore after two different friends recommended them to us. I would also thoroughly recommend them.
They are extremely responsive and professional. They helped up to smooth out potential issues.
All the estate agents that we met working there had decades of experience. They always went the extra mile to work extremely hard on our property - not an easy task in the times of Covid.

17 november 2020
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Antwoord van Ramsey Moore Real Estate Agents

Hi Emma, many thanks for your kind review. It was a pleasure to help to get you moved. We wish you all the very best in your new home and for the future. Kind regards. Derek and the Ramsey Moore team.

Beoordeeld met 5 van de 5 sterren

Fantastic from beginning to end

Ramsey Moore kept me informed the whole way with our move. Our estate agent Tony Matthews was brilliant. Although the company kept us informed Tony rang, emailed and text me all the way through. Anything We didn’t understand we could just ring him. Brilliant.

22 oktober 2020
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Antwoord van Ramsey Moore Real Estate Agents

Thank you both for your kind words and putting your faith in myself and Ramsey Moore with assisting you both with the move. Fantastic clients ..Good luck with your new home !

Beoordeeld met 5 van de 5 sterren

Excellent experience

Dealt with a lovely estate agent named Derek, who was polite and responsive whenever we needed, and helped with pretty much every need we had during our purchase of a property. Would highly recommend, ask for Derek!

21 oktober 2020
Review zonder uitnodiging
Logo Ramsey Moore Real Estate Agents

Antwoord van Ramsey Moore Real Estate Agents

Thank you for your kind review. It was a pleasure to help you, to get your family home and I wish you all the very best for the future. Kind regards. Derek

Beoordeeld met 5 van de 5 sterren

I'm so glad I found Ramsey Moore

I'm so glad I found Ramsey Moore. Mark and the team were first class. They kept us informed of each stage of the process, gave us a push when we needed it and sorted the EPC too. The sale is complete and I wouldn't hesitate to recommend them.

1 september 2020
Review zonder uitnodiging
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Antwoord van Ramsey Moore Real Estate Agents

Hi Mark..
Thank you for trusting us to handle everything for you. We appreciate your comments so much. Thank you for the business!

..

Beoordeeld met 1 van de 5 sterren

Unprofessional, ignored and unfair with client

The employee of this estate agency who shows us the property, is not professional at all. After showing property and we give a verbal confirmation that we will take it to further steps. Agent told us first come the first service(we were the first one) but when we tried to contact agent keep ignoring us. we called many time agent didnt reply also no reply from email, When we communicate,The strategy has changed. we been informed 12 offers has received and to be fair with everyone agent is not considering anyone but if we are more interested then we can submit our docs. this how agents deal with clients. we were so desperate to get a house in this covid situation. each day waiting was so horrible experience for us. we are front line/key worker, we had to take a day off to view properties. but agent takes too long to communicate. Finally, agent wasn't even reply to any of my email whether we approved by the landlord or not. its shameful and disgrace to deal with such an agent of RamsayMore.

14 augustus 2020
Review zonder uitnodiging
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Antwoord van Ramsey Moore Real Estate Agents

Whilst always looking to remain professional at all times its hard not to take umbrage with such a ridiculous slur on our company. This reviewer originally posted an equally rambling incoherent rant claiming we were racists. Upon challenging this disgusting aspersion the reviewer decided to withdraw the ridiculous slander when we asked for this accusation to be expanded upon. Then this !!! Apologies for the flippancy but nice try with the key worker angle ... uneducated at best ...revolting at worst.
As agents we will always be easy targets for criticism and often bow to the pressure of a bad review even when unjustified. Not this time. We will always look into anything that even resembles bad service but this was not the case on this occasion.
We thank you for your thoughts and wish you well at the same time as advising you to consider the potential repercussions of slanderous and libellous words. - Mark Harris mh@ramseymoore.co.uk

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