Rathbones Tailor Reviews 

511
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Repeat customer, on my third hire now and found both the quality and customer service to be outstanding. This year I had two events a week or so apart so asked to keep it longer to save back and forth... Toon meer

Beoordeeld met 5 van de 5 sterren

Megan did an amazing job staying in communication with me and relaying all information regarding our suits. She answered all my questions and even gave advice on setups as I was unsure what to go wit... Toon meer

Beoordeeld met 5 van de 5 sterren

Our first hire for this year’s Royal Ascot and the service we received was amazing. The Morning suit, waistcoat, shirt, tie/pocket square & top hat were delivered by DPD well in advance giving us... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Over the moon with Rathbones Tailor, I had a sizing issue (my fault) at the very last minute (wedding hire) and after one quick email and a fast response, Megan sorted this within 1 hour and had a new... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Jurk- en tuxedoverhuurder

Over Rathbones Tailor

Geschreven door het bedrijf

Men's online formal-wear rental business with a focus on sartorial elegance. From weddings to horse races, burns nights to bar mitzvahs; we're in your corner. With an extensive range of suit ensembles, hand curated by a team of in-house stylists, you're guaranteed to turn heads for all the right reasons. Make sure you're prepared for all that extra attention. Rathbones Tailor offers an at home try-on service as well as free size swaps on final orders. Any questions, don't hesitate to reach out: help@rathbonestailor.com

Just remember, when people ask 'Who's your tailor?'

Rathbones Tailor


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

511 reviews

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4,8

Alle reviews

(511)

21 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Reliable and reasonably priced. Very happy

Suit was sent on time with easy returns instructions. Quality was decent and it was very reasonably priced

29 september 2023
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Antwoord van Rathbones Tailor

Richard!

Chuffed with this review! Cheers for taking the time to leave one! Always here for when you need to be suited n booted for the next event!

The RT team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service

Absolutely amazing service! This company rock…. I will use again for sure

29 september 2023
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Antwoord van Rathbones Tailor

No Colin... You rock!!!

We can't wait to have you back, thanks very much for this fab review!

The RT Team

Beoordeeld met 5 van de 5 sterren

Convenient and high quality service

Rented a morning suit for a wedding. It arrived promptly, fitted perfectly and was of a high quality. Ordering and returning were simple and hassle free. The service was very competitively priced. I would definitely use again and would recommend Rathbones to others.

26 augustus 2023
Review zonder uitnodiging
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Antwoord van Rathbones Tailor

Hugh you lad!

Cheers for the review, it really is as easy as that isn't it!

We look forward to welcoming you back when the next event comes around!

Hope you had a great time at the wedding.

The RT Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent customer service from the guys at Rathbone’s. Suit arrived as said and was easy to return. Excellent fit and quality (I am an odd size!!) Would recommend

27 september 2023
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Antwoord van Rathbones Tailor

Hi Bill

Our customer service team are great aren't they!! Thanks so much for leaving this review and recommending us, it means a lot for smaller businesses like ours!

Hope to hear from you again soon!

The RT team

Beoordeeld met 5 van de 5 sterren

Great quality suits

Great quality suits, delivered on time and as described, Can't fault the service!

20 september 2023
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Antwoord van Rathbones Tailor

Nick!

Thanks so much for the glowing review, we are well and truly chuffed that you enjoyed your Rathbones Tailor experience!

We look forward to welcoming you with opening arms for the next event!

The RT Team

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, quick and easy service. Great communication, things were very smooth, including the return process. Will definitely use again as well as recommend to others.

2 oktober 2023
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Antwoord van Rathbones Tailor

Absolute smooooth operators here at Rathbones Tailor!

Thanks so much for this review, we are so glad you found the RT experience a great one. A massive thank you for recommending us as well, it means a lot to businesses like ours!

The RT team

Beoordeeld met 5 van de 5 sterren

Suit fitted perfectly and was good…

Suit fitted perfectly and was good quality. Delivered exactly when they said with good communication throughout the process. Was strightforward to return too.

22 september 2023
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Antwoord van Rathbones Tailor

Nigel my man!

I'm glad we didn't disappoint! We hope you had a fab time at your event and we look forward to kitting you out in another perfectly fitted suit for the next event!

The RT Team

Beoordeeld met 5 van de 5 sterren

Fantastic top quality suit delivered…

Fantastic top quality suit delivered through a brilliant easy to use service from the very start and the process very straightforward. I will certainly be using your service again and recommending to colleagues

27 september 2023
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Antwoord van Rathbones Tailor

Hi Stephen

Chuffed with this review. Thanks so much for taking the time to do so. We are so glad you found the service easy to use!

The RT Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. I made an ERP or with my order but Megan sorted it out really quickly and efficiently with no fuss. Tuxedo excellent quality and fitted well on first try.

28 september 2023
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Antwoord van Rathbones Tailor

Dan the man!

This is such a fab review! Megan is a right Gem, she's in the good books for this one!

We hope to hear from you again soon!

The RT team

Beoordeeld met 5 van de 5 sterren

Great suit

Great suit, delivered on early (which didn't eat into my allotted rental time), fit perfectly thanks to the self measuring instructions, easy to return. I don't have a bad thing to say to be honest.

30 september 2023
Review zonder uitnodiging
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Antwoord van Rathbones Tailor

George!

Great job on using the measuring instructions! We hate to think of any of our customers going to their events in a ill fitted suit, so it's great we were able to help you with this!

Cheers for taking the time to leave this review and we hope to hear from you again soon!

The RT Team

Beoordeeld met 5 van de 5 sterren

Really good to deal with

Clear information on website. Helpful response when needing to work round a bank holiday for delivery slots. Clothes in superb condition.

24 augustus 2023
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Antwoord van Rathbones Tailor

Hi David

Thanks very much for this brilliant review! We hope you had a fab time at your event and we hear from you when the next one comes along!

The RT Team

Beoordeeld met 5 van de 5 sterren

Excellent quality and service

Simple to place an order, swift delivery, excellent quality and very simple to return. What more could you ask for.

16 september 2023
Review zonder uitnodiging
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Antwoord van Rathbones Tailor

Chris!

Love this review! Thanks so much for taking the time to leave one. it really is as simple as that to order a Rathbones Tailor suit.

Hopefully we hear from you again soon.

The RT team

Beoordeeld met 5 van de 5 sterren

Great customer service

I rented morning suits for my groomsmen for my wedding weekend and had a fantastic experience - everything arrived on time, replacements for items that didn’t fit were sent and arrived literally the next day after I requested them and the customer service team were very quick to respond and were generally extremely helpful. The suits themselves were good quality and came nicely pressed. The ties and shirts were a bit on the poorer quality side but then again they were very good value for money.

All in all my experience with Rathbones tailor was overwhelmingly positive and I would recommend it to anyone looking for rental suits on their special day!

15 september 2023
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Antwoord van Rathbones Tailor

Dmitry!

What a fantastic review!

We are so glad we were able to sort yourself and your groomsmen out for your big day! It means a lot to us to be a part of making your day a great one!

We appreciate the feedback n the shirts and ties as well, this sort of feedback is just as important so we can improve for our lovely customers!

Thanks again and we hope to hear from you again soon!

The RT Team

Beoordeeld met 5 van de 5 sterren

I ordered 6x Simkins navy suits myself…

I ordered 6x Simkins navy suits myself and groomsmen for my wedding in Spain, the suits were of excellent quality and looked great. The most important thing for me was the excellent service that I received both via life chat and email. Megan in particular was extremely helpful with questions about sizing and offering flexibility around return dates etc One pair of trousers needed to be returned in relation to sizing and this was handled with ease. The retuning of the suits was easy via DPD and by providing Megan with the tracking information it was easy to get an accurate bill. It’s not often I leave a review but only in exceptional circumstances when the customers service went above and beyond what I would have expected. Thank you rathbones and in particular Megan.

16 september 2023
Review zonder uitnodiging
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Antwoord van Rathbones Tailor

Hi Neil, Megan here!

Massive thank you for this review and the shout out! It was an absolute pleasure helping you guys out and I'm so glad you all had a lovely day and everything worked out!

Hope to hear from you again soon.

Megan and the RT team

Beoordeeld met 5 van de 5 sterren

Really great suit hire service

Completely impressed with the service from this company from start to finish. Website easy to use, prices are keen, quality of items are good and delivery bang on time. Positive attention to detail, fab customer service and everything works as they say it will. I will definitely be using again

19 september 2023
Beoordeeld met 5 van de 5 sterren

Very helpful and easy

Did a great job getting the rented suit out in time, and was extremely helpful in providing replacement trousers when the originals turned out to be too long.

Also, their guide for providing your own measurements really helped make things easier, and the whole experience was much less intimidating (not to mention expensive) than a traditional suit rental

11 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1 time try out service

1 time try out service? Thankfully I didn't order it just before the wedding as clearly the suit didn't fit. I believe this should be a more flexible service

7 september 2023
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Antwoord van Rathbones Tailor

Hiya Davide, Jack here. Good to chat on the phone just now.

Sorry yours wasn't the seamless experience we aim to offer at Rathbones Tailor. Unfortunately it seems the sizing issue was a case of European vs UK sizes. With your European suit sizes being 10 inches bigger than the actual measurement in inches, this is where we came unstuck. Invaluable feedback for us as we can make it clearer on the site that we work with UK sizes/inch measurements.

I also appreciate your feedback on flexibility of the try-on service; something more akin to an in-shop experience. As I said on the phone, this is something we are looking at but won't be an immediate fix.

I hope you manage to find the perfect fit for your wedding suit and do check back in with us in the future as we aim to improve our offering.

All the best, Jack and the Rathbones Tailor team.

Beoordeeld met 5 van de 5 sterren

A convenient experience that doesn't skimp on quality.

Quick, easy and convenient, while providing high quality suits for rent or purchase. I would recommend this company to anyone looking to smarten up for an event.

1 september 2023
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Antwoord van Rathbones Tailor

Maxim

Thanks so much for leaving us this review!

We like to make sure our RT customers go stress free and receive an easy experience when hiring suits from us, so we are chuffed this was the case for you.

Here whenever you need to be suited n booted for the next one!

Beoordeeld met 5 van de 5 sterren

Suit arrived early which allowed for…

Suit arrived early which allowed for conformation of fit. Quality was good and as described. On returning I realised that the DPD returns label had accidentally been thrown out. The team at Rathbones arranged for a replacement to be sent to me with no fuss.

11 september 2023
Review zonder uitnodiging
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Antwoord van Rathbones Tailor

Robbie my man!

Cheers for taking the time to give us a review!

Great news that the suit arrived early for you and you were happy with everything! We hope to hear from you again for the next one

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