Rebate Mate Reviews 82

I dealt we Cameron and he was amazing from start to finish. My payout was really quick around 3/4 weeks!! I will be referring him to all my friends 100%. Highly recommend Tax mate and especially Cameron he was so on the ball with everything very professional and very friendly x

Be very careful with this company very little communication never respond to emails. All i got was email they on annual leave that was 2 moths ago i email 2 peopeb..They have left me to pay penalties terrible service.. they dont explane to you things properly when u can and cant clame correctly and they wont get it trouble you are. And if hmrc investigate you and find u clamed falsely you will have to pay back all by ur self rebate mate wont pay back fee you paid..

Just been paid out my rebate. Couldn’t fault anything. Was kept updated all throughout and the process was surprisingly simple.

Thanks to the team

Great customer service, would recommend. Especially recommend Cherry who was a great help and very professional!

Rebate mate has been really grateful with my tax returns, from the start to the end. Very good with communication as well on every step. Thank you Anna for everything.

Anna Williams from Rebate Mate was great. From start to finish she was so approachable and helpful taking away all the stress in claiming back my tax. Contacting them was easy too via WhatsApp. I was informed every step of the way and once my claim was settled the funds transfered over quickly.

What’s not to like . Rebate mate did all the leg work after getting some details from myself and great communication from start to finish from Georgia . Thanks again can’t recommend this service enough 👍🏼

Spoke to Georgia, during this journey and she has been very helpful. She has kept me updated and honestly it’s a really good thing they have going on here and it helps people. Only advice ask that they don’t change your tax code or if changed, change back as soon as just so it benefits you 🙂🙂

Looked after by Joe, really helpful and painless. Took a little longer than expected but was straight into my account when they had the rebate. Recommending to everyone I know!

I would like to thank Anna at rebate mate what a great lady thanks for all your help and advice thanks again kevin

Just received my tax rebate using Rebate Mate and couldn’t fault one bit. Great communication and friendly staff.

Thanks

Everyone I spoke to was friendly, professional, and very helpful.
All queries were dealt with rapidly and patiently.
Came highly recommended and for good reason.

My rebate process was made clear and informative thanks to Caitlin! Caitlin is knowledgeable and always happy to answer any questions you may have (no matter how many there are). Couldn’t recommend Rebate Mate ( in particular Caitlin ) enough!
Thank you, Caitlin! 🙂

I recently had a call with Joseph Philips from Rebate Mate regarding potential eligibility for a rebate. Joseph was very polite and professional throughout the conversation, taking the time to thoroughly ask me detailed questions about my work history, schedule, and employment over the past four years. His approach was courteous, and he was meticulous in gathering information.

However, I found the process ultimately frustrating. After an extensive discussion covering my work schedule and history, I was informed I did not qualify for the rebate due to not having participated in work-related training outside my job. From my perspective, it would have been more efficient if this crucial eligibility factor had been addressed early in the assessment. This would have saved time and avoided unnecessary detailing if this requirement was a definitive disqualifier.

In hindsight, the structure of the assessment process felt counterintuitive. Spending time going over my work history only to discover that I wouldn’t be eligible left me questioning the overall approach. I trust this wasn’t a scam, but I would recommend a more streamlined and transparent initial screening question to help clients determine eligibility before investing time in a full assessment.

Really lovely service and friendly help! I dealt with Anna and she was just so helpful and lovely!

Caitlyn who dealt with my claim was amazing. Kept it very easy to understand, took the details she needed and within a couple months I was sat happy with money in my pocket. Highly recommend the company for an absolutely stress free process.

Very quick and efficient process. Anna was very professional and informative through all stages of the process. Would 100% recommend this company, thank you ❤️

Rebate Mate is a great service. They always reply very quickly if You have any problems and sort them out. Big thank you to Caitlin she is a credit to them.

Great service.

Always keep in touch throughout the entire process, you are never left in the dark. Always informative and clear in what is required. Would use again.

Anna at Rebate Mate handled my rebate efficiently and professionally. Highly recommend her for smooth and hassle-free service.