I was initially going to complain about the packaging because I thought the packing peanuts were pure plastic. However, reading my order confirmation email, I realised that they actually use biodegrad... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I found rebel plants by doing a Google search a few wks back as i wanted a particular cactus. So I looked & loved what I saw. I only bought 1 that time but I needn't of panicked as I received my order... Toon meer
Bedrijf heeft geantwoord
A beautiful, unusual pot. It was received very quickly, packaged well, in exactly the right sized box and no extraneous packaging. I would definitely use this company again.
Bedrijf heeft geantwoord
Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.
Contactgegevens
Wimbledon, SW19 3TL, London, Verenigd Koninkrijk
- info@rebelplants.co.uk
- rebelplants.co.uk
4,7
Uitstekend
302 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything was exactly as ordered
Everything was exactly as ordered, quality was high, delivery was quick I would happily buy from again in the future.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your lovely feedback! We’re really glad to hear everything arrived just as expected and that you were happy with the quality and delivery. We’d be delighted to see you shop with us again in the future! 🌿
Antwoord van Rebel Plants
Thank you so much for your kind words! We’re really happy to hear that you’re pleased with your product and had a great experience with us. Your support means a lot to our small business — we truly appreciate it! We hope you continue to enjoy your purchase, and we’d love to serve you again soon.
Antwoord van Rebel Plants
Thank you so much for your kind feedback! We're really glad you liked the pot and appreciated the eco-friendly packaging.
Really good store! Yes, you should order from them.
Hi! This is going to be long.
I have ordered from Rebel Plants multiple times now. First when I was looking to get Alocasia Black Velvet and was stunned to find out how close is a pick up spot to me (in London OMG), second for my Hoya Flamingo Dream (she has been a dream indeed, grows well pretty much like she would have rent to pay up). I also got a rescue box a month ago (all plants sans one still alive and thriving!!!!!).
And now I got my order today. I basically ordered another rescue box for pick up. Then I remembered I wanted to order Birkin Pink ordered it and accidentally pressed shipping to my home. I was too embarrassed to go back and chase company to correct my boo boo. But hey! This has a brilliant turn out. Izzy reached out to me on Sunday (yesterday) mentioning that she noticed the discrepancy and giving me an option to get it all delivered or for a pick up. I know companies (I am accident prone I admit) which really wouldn’t bother. She really went above and beyond for me - and I really didn’t expect it at all. (Whoever is in charge of that company please give her a bonus) Box itself besides Philonendron Birkin Pink (which had the hugest leaves I have seen on this plant) contained 4 other plants. El Choco, Hoya Compacta, Maranta and another Black Velvet. Two look like they had past with pests. One minuscule damage if you stare at it and squint. And Black Velvet clearly didn’t grow as quickly as to company standards (I know because I got my OG one). Super excited about my rescues. And very happy return guest here :) Also they do learn on feedback (I mentioned in my OG review that it would be lovely to know what plants I got and on this occasion Izzy emailed me with that information when she was doing a follow up. Brilliant)
29 september 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your amazing review! 🌿💚 We’re thrilled to hear you’re happy with your order. You are so kind and thoughtful, and your support means the world to our small business. We can’t wait to serve you again in the future!
Rebel Plants
Poor Quality Cactus
I bought a cactus from Rebel Plants that arrived in a pot far too small for a plant of that size. The cactus hasn't been cared for properly as the tips of the stems are darker and shriveled looking compared to the rest of it and are also translucent. A part of the stem has also broke off and the soil was bone dry and powdery.
They refused to accept there was any issue with the plant and said "we belive the plant to be healthy when it was sent" despite the many pictures I sent them.
I requested a refund and was told there is nothing wrong with the plant but they would give me a 10% refund which isn't suitable as if I'm to try and save the plant I will need to buy a bigger pot and cactus soil which leaves me out of pocket. Not to mention the cactus is scarred in several places. A little scarring I could accept but not as much as there is on this plant.
They've said I can return the plant for a full refund but I'm responsible for the postage costs which I disagree with because why should I have to pay to return something sub par?
I'll be glad to have returned the cactus and get my money back so I can forget Rebel Plants exist.
It will be my first and last experience with Rebel Plants.
I've been reading the negative reviews for Rebel Plants and their responses to the negative reviews which sound very childish and petulant and almost "it's your fault, not mine" that alone means I'd never want to buy from them again. No doubt they'll reply to this review with some sort of defensive, stubborn response. Not a way to provide customer service at all.
18 september 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Hello,
We’re very sorry to hear that your experience with your order was disappointing. We take great care with all our plants, and they are shipped in the pot size described on our website. Cacti are shipped with dry soil to protect them during transit, as they are desert plants.
As living plants, they can naturally show some minor variations or scarring, which makes each one unique. We also offered a partial refund, as well as the option of a full refund upon return, in line with our policy, to try to make things right.
We truly appreciate your feedback and are sorry that we didn’t meet your expectations on this occasion. Many of our customers are pleased with their plants and our service, and we will continue to strive to ensure that each order arrives safely and in excellent condition.
Best regards,
Izzy
Exactly what I wanted
I ordered a plant pot from Rebel Plants via etsy. I'd been looking for a plant pot with a saucer for ages. Tried loads of garden centres and couldn't find what I wanted. Should have gone to the internet sooner! My basil plant is thriving. Fast delivery and good communications from them too.
18 september 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your kind words! 🌿💚 We’re so happy your basil is thriving and that you finally found the perfect pot with a saucer. It means a lot to us that our delivery and communication made things easy for you. We look forward to helping with your next plant project!
Beautiful, healthy houseplants!
Thank you Rebel Plants for my beautiful houseplants. All arrived safely and securely packaged and in super condition. Good communication throughout and a very user friendly website. Many thanks.
27 augustus 2025
Antwoord van Rebel Plants
Thank you so much for your kind words! 🌿 We’re really happy to hear your plant arrived safely and that you’re pleased with it. We’d love to welcome you back anytime!
Prompt delivery and beautiful plant
13 augustus 2025
Antwoord van Rebel Plants
Thank you so much for leaving us a 5-star review! At Rebel Plants, we’re passionate about bringing the joy of plants into every home, and hearing your feedback reminds us why we do what we do.
Every review from our customers not only helps us improve but also inspires our little plant-loving community. Knowing that our plants and service made you happy makes all the effort worthwhile.
We hope your new plant thrives and continues to bring happiness to your space. Please remember, if you ever need advice or have any questions about plant care, our team is always here to help.
Your support means the world to us — thank you for being such a valued member of the Rebel Plants family.
Warm regards,
Izzy
Beautiful plant
I bought a Sansevieria Metallica and it is a beautiful, healthy plant. This is the first time I have used Rebel Plants and I will certainly be buying from them again.
26 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Hi,
We just wanted to take a moment to say a huge thank you for your wonderful 5-star review! Your kind words truly made our day and motivated us to continue providing the best plants and service possible.
It’s always our goal to delight our customers, and hearing that you had a positive experience really means a lot to our team. We are thrilled that you’re happy with your purchase and we hope your plants bring a touch of beauty and joy to your home.
Your support and feedback are invaluable, and we’re so grateful that you took the time to share your experience. We look forward to welcoming you back to Rebel Plants soon and helping you grow your plant collection even further!
With appreciation,
Rebel Plants Team
Really fast reliable delivery and the…
Really fast reliable delivery and the bamboo were absolutely fantastic
20 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
We are truly grateful for your recent 5-star review! It’s always rewarding to hear that our products and service meet your expectations. Your feedback not only brightens our day but also helps us continue improving and providing high-quality plants for our customers.
We take pride in our work and your positive review is a wonderful reminder that our efforts are appreciated. We hope you enjoy your plants for many years to come, and we’d be delighted to assist you with any future plant choices or care tips.
Thank you again for your kind words and support. We look forward to serving you again soon and helping your plant collection flourish!
Gorgeous pot
Gorgeous pot, arrived as expected, would not hesitate to recommend.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your kind words!
We're delighted to hear you love the pot and that everything arrived as expected.
Your recommendation means a lot to us!
Rebel Plants
Absolutely beautiful
Absolutely beautiful, quick delivery and well packaged.
Very happy with my purchase and cannot wait for the flowers.
26 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your kind words! 🌿 We’re delighted to hear that your plant arrived safely and that you’re happy with it. Wishing you lots of joy watching the flowers bloom! 💚
Fantastic quality and value for money
Just received my order of Opuntia Rubescens Consolea, Road Kill Cactus, Plant was really well wrapped for delivery. Plant is excellent quality and fan value for money. Highly recommend this company. Will buy from them again.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you very much for your kind review. We’re delighted to hear your Opuntia Rubescens Consolea arrived safely and that you’re pleased with its quality and value. We hope it thrives in your care, and we’ll be happy to help again soon.
Cheesy plant
The plant arrived quickly and in perfect condition, would use this company again
16 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your kind words! 🌿 We’re really happy to hear your plant arrived safely and that you’re pleased with it. We’d love to welcome you back anytime!
Really lovely plant pot and great…
Really lovely plant pot and great customer service.
18 juli 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your kind words! We're thrilled to hear you loved the pots and had a great experience with our customer service. Your support means the world to us.
Lovely pot
Lovely pot, the orange glaze is amazing, and solid packaging.
I had an issue with Royal Mail and after explaining, the seller was on the case and fixed the problem straight away, ie good customer service!
13 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
"Thank you so much for your kind words! 😊 We’re glad you love the orange Charlotte plant pot you received. Your satisfaction means a lot to us. Enjoy your new pot! 🌿"
Present for my son in law
Present for my son in law, he was delighted with the quality and size of the plant. Delivered very quickly with regular updates on the delivery.
Highly recommend.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for choosing Rebel Plants! We’re thrilled to hear that you love the plant. We take great joy in curating our plants and pots so they make the perfect gift—whether for yourself or someone special.
Your order was an absolute pleasure to prepare, and we can’t wait to serve you again soon.
Warm regards,
The Rebel Plants Team
Philodendron gloriousum 12cm pot…
Philodendron gloriousum 12cm pot arrived on time, very good packaging, kept the plant safe & secure. Very happy with this plant. Would recommend & buy from Rebel plants again ☆☆☆☆☆
12 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.
Wishing you happy growing,
Izzy
Rebel Plants
Syngonium Albo and Grey Ghost
I brought 2 syngonium cuttings, they arrived healthy, pest free and in tact. Packing was excellent and delivery was fast. Brilliant seller!
12 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.
Wishing you happy growing,
Izzy
Rebel Plants
Avoid, avoid, avoid
Ordered a plant for delivery to a family member. Inserted the address and item was delivered to me instead. Charging me £12 for the experience and refusing to issue a full refund. The worst customer service ever. Never using again and unwilling to accept that the error was their website. Leaving me out of pocket for accepting an order that could never been delivered. Now I have no plant and I’m £12 lighter.
If they want to make it right they have my details for the refund.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Rebel Plants
Hello,
We sincerely apologise for the disappointment caused, especially since the plant was intended as a special gift for your family.
Upon reviewing your order, we noticed that the shipping address provided at checkout was your own. Unfortunately, we did not receive a Northern Ireland address, and due to the UK-Northern Ireland Windsor Agreement, we are unable to send live plants there.
Your order was dispatched, and when it was rejected at delivery, we incurred charges for both the outbound and return trips, as well as additional costs for the specialist packaging needed to protect the live plants during transit. According to our policy, we refunded the full order value, minus only the actual courier cost (£11.98). We do not charge for the plant itself, the packaging, or our team's time.
We understand this is not the outcome you were hoping for. As a gesture of goodwill, we also offered you 15% off your next order. Our intention is always to be fair and transparent, and we hope this illustrates our commitment to valuing our customers, even when things do not go as planned.
Best regards,
The Rebel Plants Team 🌿
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.