recell.io Reviews 180

I believe this company to be a bait and switch type company. They told me they would give me $230 for my phone and then only offered me $100 for it when I sent it in. When I refused, they offered me more money, which I also refused. I believe this is what they do to people, hoping people get frustrated and just accept what they offer so they don't have to go through any more aggravation. My phone was in excellent condition but I listed it with them as good since I had had it for some time. They found all these things wrong with it that were not true. Complete scam.

Update: Company reached out to Trust Pilot to say I was never a customer. I sent Trust Pilot documentation proving otherwise. That alone is a disreputable thing to do. I asked for my phone to be returned and when it was returned, the issue they claimed to have with the volume did not exist, nor did it when I sent the phone in. They sent me a video trying to show the "problem" but it had to be totally fabricated since the problem does not exist. I have since resold the phone privately and the buyer is extremely happy with the phone and the great condition it is in. The phone works perfectly.

Excellent service! Will tell others

This is the best trade in company I have ever used! Great communications and excellent payout compared to similar companies I saw when looking! Recommended highly 👌

Super experience! We sold 3 iPhone 8 and receive the highest price of anywhere else we found. Communication exceeded my expectations as well

Paid more than anybody else, got the exact amount promised! Not sure about others but for me this was perfect!

Flat out fraudulent. Phone was sent to them in excellent cosmetic condition (despite me labeling it as "good" for a few minor micro scratches) and they lowered the price nearly $200 (yes, $200) after receiving it citing "moderate wear on the sides" and a "small scratch on the screen". Somehow that doesn't qualify as "good" quality. I have photos documenting the condition it was sent in and it was in better than good condition. Avoid at all costs.

Also, notice how EVERY single 5-star reviewer only has 1 review posted. This website is flooded with fake reviews. Do your research folks.

WARNING: Trustpilot WRONGFULLY removed my original review of this company. I did NOT violate ANY terms or conditions regarding my FIRSTHAND authentic (not good) experience with this company. That said, when I contacted the company after the problem with the check they sent me, the company finally rectified the problem (after 3 months of back and forth) and sent me a new check. So I would say that things were ultimately resolved satisfactorily. Hence I'm now giving them 3 stars instead of the original 1 star review.

Got payment day was delivered!! So happy!

Simple, fast, and good price for my iPhone.

I sent in my phone which was a Samsung Galaxy A50. I got it direct from Verizon. When they got the phone they told me it was locked to t Mobile. I got the phone from Verizon. It only had service with Verizon. Will never use this company ever again and advise people about how bad this company is. I had them send me the phone back and when I got it phone was all messed up. It had a lot of things on it that it didn’t have when I sent it to them. I did a factory reset when I sent it in but the company didn’t do a factory reset when they sent phone back. Very unhappy with this company. Don’t do business with this company ever. Thanks

Bait and Switch pricing. Deliberately vague descriptions to lure in trade ins only to offer barely half of the quote.

Company got around to replying a year and a half later in hopes that I wouldn't respond to them trying discredit my genuine experience with an outright lie. The frame on the device was not remotely bent. If they are blatantly lying on Trustpilot, that should tell you everything you need to know with regards doing business with them.

They got my sale done quick! I appreciate it cause im not working, every bit helps!

First time using the service but I have to say it is a GREAT way to sell and unwanted iPhone! They were great from start to end

Kind, courteous and professional!

This was my first time using recell.io. I’m happy with the sale of my iPhone! Fast and efficient! Nice communication

Happy! I will likely sell to them again in the future

I’m happy with my transaction with recell!

Complete rip off. I only used them because of the initial offer. But they changed offer price by over 50%. I asked for my phone back and sold them to a competitor for 30% more. Bait and switch scam .. stay away.

This business has great communication. My transaction in selling 3 phones was efficient and a good value. If you’re looking to sell a phone fast this is the way!

I had a wonderful experience with recell. They were professional and prompt