We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

May 10 2023 - iPhone 12 Pro Max sent to their facility, inspected, and accepted offer May 21 2023 - Sent follow up email regarding payment status May 22 2023 - Ariel (Customer Support) emai... Toon meer

Beoordeeld met 5 van de 5 sterren

I dropped my old but perfectly functioning iPhone6S in salt water. Unfortunately I could not resuscitate it and therefore started looking for options to recycle it and get some money back. Recell offe... Toon meer

Beoordeeld met 1 van de 5 sterren

My experience with this iPhone 13 Pro Max order has been a complete nightmare. They received and confirmed the receipt of my phone, but after that, they simply stopped responding to my multiple email... Toon meer

Beoordeeld met 5 van de 5 sterren

Selling my old phone to Recell was a very positive experience. I decided to try Recell initially because the quoted price was the highest compared to competitors. I was emailed simple instructions and... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoon winkel

Informatie afkomstig van verschillende externe bronnen

Highest prices, Best communication, Fast payments


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

180 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This company seemed legit but it is the…

This company seemed legit but it is the same bait and switch tactics that these fly by night companies use. I sent them my flawless iPhone XS Max that they offered $415 for. They re-quoted it at $270 saying it had issues with the speaker and nicks/scratches. I requested it be returned but still no tracking and no response from emails or calls.

Update 12/10/2020 After posting the review above I finally got a response to the calls and emails previously sent. They again offered $300 for the phone which was well below their $415 offer. They sent it back to me and I received $400 from a different company for the same exact phone.

3 december 2020
Logo recell.io

Antwoord van recell.io

Thank you for the feedback. We never want to lower anyone's payment from the original quote, but it is necessary when the device is not received in the quoted condition. During testing of your device, it was found the front speaker was defective and there was heavy wear on the screen which is the reason for the significant drop. You declined the offer and we sent it back to you free of charge. We are glad you were able to receive $400 for the device. However, this also means the issue was not caught by the company who bought it and someone will receive a defective product when it is sold again. If we can be of further assistance feel free to call us at (330) 546-0179 or email us via questions@recell.io

Beoordeeld met 3 van de 5 sterren

They say they will pay within 2 days

They say they will pay within 2 days. They had my phone for 5 business days before responding and that was because I emailed them. They claimed my phone nicks and scratches. No way! My phone was in an Otterbox protective casing from the day I bought it. They received the phone a week ago and now they say it's only worth half their quote. I still haven't been paid. Lame

Update: I wrote the original post 3 days ago. The company followed up requesting my order number, which I supplied the next morning. Still have NOT been paid 3 days later.

Final Update: recell.io did finally pay me and we solved the differences. They were good with responding to my inquiries.

30 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I return my Apple iPhone 8 and got $94…

I return my Apple iPhone 8 and got $94 for it! the most I was offered from anywhere. I read articles about how this company could be a scam but it wasn’t they did everything they said they were going to an honor the price they said they were going to give me I am 100% happy with them!

26 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rate shopped fo find the best offer for…

Rate shopped fo find the best offer for my iPhone 6s. They were the highest offer, and I was happy to get anything due to the phone being completely unusable. Fast payment and straightforward instructions made it quick and easy.

19 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Seamless process

Was given a fair price and received payment in about a week from the day I dropped it in the mail. Will use again!

11 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased

Very pleased! The whole process was a breeze... and emailing customer service was a breeze and I got quick replies. I mailed my phone on a Saturday, it was received Monday and money was in my PayPal account on Sunday. Definitely will be using them again! I got a very fair price for my phone also! They were very honest with their prices and very clear on what tier your phone could be appraised at.

10 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was very impressed with my sale to…

I was very impressed with my sale to recell.io. The support and communication I received was top notch and I received my payment in the promised time period. I will definitely do business with this company again

9 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience! They were in touch with me through every step and I was paid promptly. The clear guidelines for each tear of damage was extremely useful. I will definitely sell to this company again. Best buyback rate, thoughtful, & efficient. Would highly recommend.

5 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Initially I was little hesitant to sell…

Initially I was little hesitant to sell my phone with them by seeing the few 1 star negative reviews. But after had a nice experience with them, I realized that, it's absolutely fake review.
Recell.io gave me best offer. I sent my phone to them and they acknowledged the receipt of my phone.
After inspecting it they adjusted my offer, because they thought my phone wasn't an unlocked phone.
I wrote an email to them explaining it's an unlocked phone.
They again inspected it and honored my promised sale price.
Within few days I received my payment cheque.

30 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great price

Quick, simple and fast processing. Highest quote compared to every other company, and quote was accurate. They even eliminated the PayPal fee because the payment got delayed a few days.

21 oktober 2020
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer