Ordered from them a few times. The Original Caveman charcoal is quite good and decent priced. The problem lies with their delivery partner. Last order never arrived, their delivery partner still ha... Toon meer
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Lees wat reviewers zeggen
I found Redec when looking for Kamado Joe Big Block charcoal. The price was lower than anyone else and way below Amazon. Bought three bags for what two would have cost on Amazon. I had a confirmation... Toon meer
Outstanding service. I ordered tiles, adhesive and edging online - Redec were the only firm having everything I needed - and the order was delivered in less than 24 hours. Gary was extremely helpf... Toon meer
Bedrijf heeft geantwoord
I recently ordered four bags of charcoal, and unfortunately, my experience was far from satisfactory. Upon receiving the shipment, I discovered that all the bags were ripped, which was quite disap... Toon meer
Bedrijfsgegevens
Contactgegevens
Easter Park, RM13 9BP, Rainham, Verenigd Koninkrijk
- 01708 700522
- sales@redecindustrial.com
- redecindustrial.com
4,1
Goed
110 reviews
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Ordered from them a few times
Ordered from them a few times. The Original Caveman charcoal is quite good and decent priced. The problem lies with their delivery partner. Last order never arrived, their delivery partner still hasn't located it a week later and told me to get in contact with Redec as not much they can do.
Redec was nice enough to send out another parcel which was delivered and left out in the rain by the same delivery company.
I would 5/5 but will hold off until they go with a different delivery.
23 december 2025
Review zonder uitnodiging
Disappointing Experience with Charcoal Order
I recently ordered four bags of charcoal, and unfortunately, my experience was far from satisfactory. Upon receiving the shipment, I discovered that all the bags were ripped, which was quite disappointing. Additionally, the charcoal inside was broken into very small chunks, making it less useful for my grilling needs.
I reached out to customer service to express my concerns, hoping for a resolution, but they did not take any action. Overall, I am very disappointed with both the product quality and the lack of effective customer support. I wouldn't recommend this seller based on my experience.
30 maart 2025
Review zonder uitnodiging
Right product delivered safely on time.
30 oktober 2023
A good website easy to use
A good website easy to use. Communication excellent, product good and delivery on time.
1 november 2023
This is the way all companies should be…
This is the way all companies should be - reasonable prices, good offers from time to time, quick delivery and excellent customer support! Very impressed with them. Yet to try the charcoal out, but looking forward to it! Excellent quality rotisserie basket - couldn't see the screws that were hanging in the bag. Customer service range me back the morning after the night I logged the call to question where they were. Thanks so much team!
12 oktober 2023
Review zonder uitnodiging
Good products quickly delivered.
3 september 2023
Great service
Great service, speedy delivery and a great product at a very good price.
3 september 2023
Great product and rapid delivery
Ordered the Original Caveman charcoal. Only used it once so far but first impressions are that it’s a quality product.
Free next day delivery was a bonus!
3 september 2023
Great product great service
3 september 2023
Superb experience
Superb experience. Easy to order online, next day delivery! Great product - will be back.
3 september 2023
Great delivery and service.
29 augustus 2023
I made an error when ordering and…
I made an error when ordering and called Sam at Redec Industrial, he cancelled my initial order in a heartbeat and helped me place the correct order which arrived well packaged and quickly too!! These guys deserve 5 out of 5 for their service, and in my opinion they could teach some other companies some skills in excellent customer service..thank you!
8 augustus 2023
Excellent all round
Excellent all round, good product, quick delivery, excellent communication and packaging
5 augustus 2023
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