Ordered from them a few times. The Original Caveman charcoal is quite good and decent priced. The problem lies with their delivery partner. Last order never arrived, their delivery partner still ha... Toon meer
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Lees wat reviewers zeggen
I found Redec when looking for Kamado Joe Big Block charcoal. The price was lower than anyone else and way below Amazon. Bought three bags for what two would have cost on Amazon. I had a confirmation... Toon meer
Outstanding service. I ordered tiles, adhesive and edging online - Redec were the only firm having everything I needed - and the order was delivered in less than 24 hours. Gary was extremely helpf... Toon meer
Bedrijf heeft geantwoord
I recently ordered four bags of charcoal, and unfortunately, my experience was far from satisfactory. Upon receiving the shipment, I discovered that all the bags were ripped, which was quite disap... Toon meer
Bedrijfsgegevens
Contactgegevens
Easter Park, RM13 9BP, Rainham, Verenigd Koninkrijk
- 01708 700522
- sales@redecindustrial.com
- redecindustrial.com
4,1
Goed
110 reviews
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Top Customer Service
Order received safely this morning by hand. Thank you so much,you rectified a problem even before I realised there was one! Top customer service.
20 mei 2022
Review zonder uitnodiging
Great service and price point
12 mei 2022
Quick delivery, excellent service and VFM
Quick delivery. Polite team. Not reliant on couriers!!! Well done and thanks. Best of all excellent value for money.
10 mei 2022
Excellent company to deal with.
Brilliant service! Ordered Sunday evening, delivered Tuesday morning, - Monday was a bank holiday. They phoned at 8.30 a.m. to ask if it was ok to deliver that day. Phoned again later saying the driver was 20 minutes away. What more could you ask for.
3 mei 2022
Great customer service and products…
Great customer service and products arrived on time as promised even called me to say what time they would arrive so no waiting around.
Will definitely be using them again .
12 april 2022
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Good service
I have used Redec for charcoal supplies on numerous occasions.
Delivery fast, prices always fair.
8 april 2022
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Quick and easy purchase through the…
Quick and easy purchase through the website in the morning, and delivery in the afternoon- can't get better then that!! Top class!
2 april 2022
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Great price great service
Great price great service. Ordered a Meater Block, delivered super speedy. Highly recommend. Thank you
30 maart 2022
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Great product and service will use…
Great product and service will use these guys again.
30 maart 2022
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Excellent Service
Excellent - competitive price and super fast delivery. Kept informed throughout the process. Highly recommended.
29 maart 2022
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Great first time purchase
Hadn't used before, but definitely would again. Was really impressed with service. Also stocked item not readily available elsewhere. Recommended.
18 maart 2022
Review zonder uitnodiging
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Antwoord van Redec Industrial Ltd
Thank you for your kind review
I ordered
I ordered, you delivered. I think the pricing was confusing and excessive. VAT not initially included and the p&p was excessive.l
5 maart 2022
Antwoord van Redec Industrial Ltd
Thank you for your review, I'm glad you received your order swiftly. We have sent you a message to discuss how we can improve the clarity of the pricing on our website to help future users.
This review has also brought to our attention that our "free shipping over £30 ex VAT" banner is not displayed on our mobile friendly website. It is only displayed on the desktop version. This will be addressed today.
We are sorry you are not 100% satisfied with your experience. As a small family business, feedback and improvement suggestions are appreciated to help us grow
update 07/03/22 Mobile website now displaying "free shipping over £30 ex VAT" banner
Fast and reliable
Ordered some tiles the other day online and they came quickly. If I had one observation it would have been good to get a delivery notification on the day that the delivery was coming to make sure someone was in. Luckily I was working from home the day that they came though.
1 maart 2022
Antwoord van Redec Industrial Ltd
Thank you for your review. We have taken note of your feedback and we have now implemented a procedure to notify customers on the day of delivery when we are delivering with our own transport.
Was unsure but, no issues here
Fast service, great pricing (better than Amazon)
Will use again.
14 februari 2022
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Excellent free delivery service again…
Excellent free delivery service again and the product was at the lowest iprice I could find.
2 februari 2022
Antwoord van Redec Industrial Ltd
Thank you for your kind review
Outstanding service
Outstanding service. I ordered tiles, adhesive and edging online - Redec were the only firm having everything I needed - and the order was delivered in less than 24 hours. Gary was extremely helpful when I made a telephone enquiry about the order, and the delivery man could not have been more thoughtful. In every respect, Redec were simply exceptional.
2 februari 2022
Antwoord van Redec Industrial Ltd
Thank you for your kind review
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