Reflect Window & Door Reviews 8.846

Items arrived quickly and in great condition. Timely and accurate shipping updates. Excellent service!

I ordered and paid for two sprays, but received a package with only one. The second one wouldn't fit in that box even if I wanted to! I sent a photo of the package, but still no response.

I purchased the wrong part and when I called, customer service was extremely friendly and helpful in finding the right part for me and getting it shipped out immediately. Excellent service and quality parts.

Thank you for delivering

When I placed my order for a replacement assembly I was not confident that I would get the correct fit. Our house is over 30 years old and parts are hard to find. The part I received was delivered on time as promised and fit perfectly. The high quality material will ensure that the part will work for years. I am extremely happy with my purchase. This is a stand up company and delivers a high quality product. Buy with confidence.

System was efficient to order. Good communication, following as to order status.

Great Company!

I emailed with pics to find a part, had a response in minutes, ordering process was simple and effective.
I would give 10 stars if I could. Wish more companies were like this one.

Very efficient website and quick delivery time!
Definitely will use your site again in the future!

The phone support.

Quick fast ship. No nonsense. Been buying from you for years under different companies.

Good so far let’s see how long it takes to receive the part

Delivery was faster than expected and the parts were correct and installation was easy
Thank you for the very quick response

It was fast to order, hopefully we receive it fast!

You try and upsell by giving people discounts After they buy something. Its underhanded

Awesome and fast service from these great people.

They had what I was looking for, but the shipping cost was very high for foam tape.

Reflect approved my return and provided their Edmonton address. I shipped the package exactly as instructed. When it arrived in Canada, UPS required the recipient to assign a customs broker for clearance. UPS confirmed this step could only be completed by the importer in Canada.

I forwarded this information to Reflect multiple times. They did not assign a broker, and the shipment remained on hold until UPS marked it as refused by the receiver and returned it to me. UPS then billed me over $100 in return and brokerage charges as a result of the refusal.

All communication with Reflect during this process was slow and did not resolve the issue. The return was approved but could not be completed because they did not provide the required customs participation on their side.