I ordered some refurbished AirPods from this company and they worked for a day before one of them became faulty. To their credit they called for a follow up (which seemed a little strange tbh) to see... Toon meer
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Bought a phone. Flagged a charging port issue. No contact for over a week bar generic ai response. Do not touch with a barge pole.
I typed in to google refurbished AirPods and refurbishedmobilephone.com came up. Straight away the price attracted me as I didn’t want to spend a lot. I placed my order, nice and simple. A few day... Toon meer
quick and easy to pay for no complications product turned up exactly as described delivery was quick (2-3 days) only improvement they could make was that there was little to no communication in d... Toon meer
Bedrijf heeft geantwoord
3,1
Gemiddeld
102 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Antwoord van Refurbishedmobilephone
Dear Sophie,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Wonderful service and fast delivery
Wonderful service and fast delivery
11 december 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Dear james,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Product is Great
quick and easy to pay for no complications
product turned up exactly as described
delivery was quick (2-3 days)
only improvement they could make was that there was little to no communication in delivery times/tracking ect as i checked out as a guest
24 december 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Dear George,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very good quality airpods for the price
11 december 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Dear Josh,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Experience was good
Experience was good, nice cheap prices and easy to use website
1 december 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Dear Luke,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
SCAM WEBSITE!!!
SCAM WEBSITE!!!! Ordered Ipods and charger cable. Charger cable was sent out with tracker number but company have used this tracker number to claim pods arrived.
#Says it all when their reply to my review does not even match the complaint!
13 december 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Dave
Customer Care
DO NOT BUY - SCAM WEBSITE
I ordered a pair of refurbished AirPods. The item received was a clear fake - Chinese packaging and cheap box. I have the original box from Apple to compare it to and it was worlds apart.
I asked the company for a refund and return address and they sent me an address in London to return to. I sent the item back 1st class recorded by Royal Mail, however they have claimed the item was never returned.
Please do not buy anything from this company, they package up cheap fakes and try to claim they are real.
A complete waste of time and money.
30 november 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Dave
Customer Care
Antwoord van Refurbishedmobilephone
Dear Carol,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Earbuds look great
Earbuds look great, for my Grandson’s Christmas present so haven’t used them yet but very happy so far.
5 december 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Dear Lesley,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent customer service
29 november 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Dear Nauman,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Antwoord van Refurbishedmobilephone
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
The website was easy to navigate
The website was easy to navigate
1 november 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Dear Jame,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
I was very impressed with the speed of…
I was very impressed with the speed of delivery and the fair price for the item although it would have been nice to be informed that not every part of the item was original but still happy overall
1 november 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Dear ROSS,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Antwoord van Refurbishedmobilephone
Dear Adam,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Antwoord van Refurbishedmobilephone
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Exactly what I was looking for-…
Exactly what I was looking for- excellent price and fast delivery thank you will be back again soon
23 oktober 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Dear Larraine,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
John
Customer Relations
lol it says on the website it has…
lol it says on the website it has 20,000 reviews on trust pilot but they only have 3 very much a scam
28 oktober 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Hi,
Please be informed that our collective reviews are 20k plus, we are in the e-commerce business for more than 10 year now.
Kinds Regard.
FAKE
FAKE. AVOID THIS COMPANY.
charging £60 for “refurbed” Apple AirPods. When they send nothing but Chinese crap.
2 oktober 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
John
Customer Care
Great products will always be my first…
Great products will always be my first choice because my first experience was really great
15 september 2024
Review zonder uitnodiging
Antwoord van Refurbishedmobilephone
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
John
Customer Relations
Antwoord van Refurbishedmobilephone
Dear lukas,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
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