Relaxium Reviews 168

Antwoord van Relaxium

5 dagen geleden

We're sorry to hear that you're disappointed — that's never the experience we want for our customers. We do want to clarify that Relaxium does not offer free samples, so it's possible there may have been a misunderstanding about the order placed. What we do offer is a risk-free trial backed by our satisfaction guarantee, meaning if you're not completely happy with your results, we'll make it right. Please reach out to our customer support team at support@relaxium.com and we'll be happy to assist you right away.

Antwoord van Relaxium

4 apr 2026

Thank you for sharing your experience — we're sorry to hear you were frustrated, and we never want any customer to feel caught off guard.
That said, our trial offer does include clearly stated terms that customers are required to read and acknowledge before completing their order. The subscription details are presented at checkout — not buried in fine print — and every order requires an active confirmation that those terms have been reviewed and agreed to.
We understand that sometimes the details don't sink in the way we hope, and we're always happy to work with customers who reach out to us directly. If you feel you were not treated fairly you'd like to discuss your specific situation, please contact our customer care team at 888-353-1205 or 301-537-6345 — we're committed to making sure every customer feels heard and treated fairly.

Antwoord van Relaxium

1 apr 2026

We appreciate you sharing your experience and are sorry the product was not the right fit for you. We do want to take a moment to address your concerns, as we believe in being fully transparent with all of our customers.

The details of our trial offer, including the shipment of two bottles, are outlined in the promotion terms that every customer is required to read and confirm prior to completing their order. We recognize that the return of an unused bottle can feel inconvenient, and we genuinely take that feedback to heart as we look for ways to enhance the overall customer experience.

We also want to address the concern about customers being charged unexpectedly. Our trial period and return guidelines exist specifically to protect customers, and anyone who follows the return process within the stated timeframe is handled accordingly. We encourage any customer who feels their situation was not resolved fairly to reach out to us directly.

If you have any remaining questions or concerns about your account, please do not hesitate to call us at 301-437-7590. We are happy to assist and want to make sure your experience is resolved to your satisfaction. We wish you well.

Antwoord van Relaxium

1 apr 2026

Thank you for sharing your feedback, and we are sorry to hear the product did not deliver the results you were hoping for. Results can vary from person to person, and we understand how frustrating it can be when something does not work as expected.

We do want to gently point out that our recommended dosage guidelines exist for a reason, and taking six at a time is beyond what is advised. We always encourage customers to follow the directions on the label and consult with their healthcare provider if they have any questions about use.

Regarding your reference to the doctor, he is a clinical neurologist and we stand behind the integrity of the information and research associated with our product. We respect that not every product is the right fit for every individual, which is why we back ours with a generous 90-day return policy.

If you are within that window, we would be happy to make this right for you. Please give us a call at 301-437-7590 and a member of our team will be glad to assist you. We wish you well.

Antwoord van Relaxium

12 mrt 2026

We're sorry to hear the product didn't meet your expectations — we know how important quality sleep is, and we genuinely want our customers to experience results.

While many of our customers do report positive outcomes, we understand that supplements can work differently for everyone. Your feedback is valuable to us and we take it seriously.

We'd love the chance to address your concerns directly. Please feel free to reach out to us so we can see what options may be available to you. We appreciate you taking the time to share your thoughts.

Antwoord van Relaxium

11 mrt 2026

We're sorry to hear about your experience and completely understand your frustration. This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience this situation has caused.
Sometimes when a return and refund are processing simultaneously, the timing can create confusion that makes it appear a credit isn't coming — and we're sorry that added to your frustration.
We'd love the opportunity to make this right for you. Please reach out to me directly at 301-437-7590 so I can personally review your account and work toward a resolution.
Thank you for bringing this to our attention — we value your feedback and look forward to resolving this for you.

Antwoord van Relaxium

7 mrt 2026

That's a great feeling! Nothing beats waking up genuinely refreshed — no grogginess, no dragging yourself out of bed. Just life lining up right-- how it should!

Antwoord van Relaxium

18 feb 2026

We appreciate your honest feedback and are sorry you felt the free trial offer was misleading. Our intention is always to provide clear, straightforward terms to our customers. We'd welcome the chance to review your specific situation — please reach out to our support team at 301-437-7590 or 888-353-1205 so we can look into this further.

Antwoord van Relaxium

5 feb 2026

We really appreciate you taking the time to share this! As a light sleeper, falling back asleep quickly is such a game-changer, and we're happy Relaxium is helping with that. While it can't eliminate every outside noise (we wish!), getting back to sleep faster means more total rest—and that makes all the difference. Sweet dreams! 💙

Antwoord van Relaxium

29 jan 2026

Thank you for reaching out and sharing your experience.
I’m very sorry for the frustration this caused — that’s never the experience we want for any customer.
I’d like to help clear things up and make this right.
Our free‑trial program does require cancellation within the trial window, and you should have been able to cancel without any difficulty. If you were told that we “didn’t have an email address for your order,” which can happen if the order was placed under a different email address, had a typo, or was processed through a promotional page with incomplete information provided. Just means that we can locate your account with a little more information.
I’m happy to personally look into your order, cancel any unwanted subscriptions, and ensure you are not charged.
If charges have already been made, we will review your account for a refund.
Please reply with any of the following so I can locate your order quickly:

Name used on the order
Email address used at checkout
Order number (if available)
Shipping address

Once I have that, I’ll take care of the rest for you right away.
Thank you for giving us the chance to resolve this.

Antwoord van Relaxium

Geüpdatet op 28 jan 2026

Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about your frustrating experience — both with your sleep challenges and with our product not providing the relief you were hoping for. We understand how exhausting and discouraging ongoing insomnia can be, and we never want anyone to feel let down while they’re seeking help.
Everyone’s body responds differently to sleep aids — prescription or over‑the‑counter — but that doesn’t change the fact that you didn’t get the results we want every customer to experience. I also want to mention that we never would suggest someone taking Relaxium Sleep in combination with a prescription sleep aid.
Your feedback is important, and we take it seriously.
If you purchased Relaxium Sleep and it didn’t work for you, we would like the opportunity to make this right. Our Customer Care Team can assist you directly with next steps, including reviewing your order and discussing our guarantee options. You can reach us at 301-437-7590, and we’ll be glad to help.
We also genuinely appreciate your comments about the broader challenges surrounding sleep health. You're absolutely right — sleep issues are complex. Thank you again for your honesty. Relaxium strives to help provide everyone better more restorative sleep and certainly wish you the best in finding the relief and rest you deserve, and we’re here if you need anything further.
Warm regards,

Antwoord van Relaxium

25 jan 2026

Thank you for taking the time to share your feedback. We’re truly sorry to hear that you feel this way. At Relaxium, our goal is always to provide safe, effective products and transparent information so our customers can make confident decisions.
We never want anyone to feel misled or disappointed. Your concerns are important to us, and we’d really appreciate the opportunity to learn more about your experience so we can address it directly.
If you’re open to it, please reach out to our Customer Relations team at 888-353-1205 so we can assist you personally and work toward a resolution.
Thank you again for sharing your thoughts — we value all feedback, even when it’s critical, because it helps us improve.

Antwoord van Relaxium

25 jan 2026

Thank you for taking the time to share such a detailed account of your experience. We’re very sorry to hear about the frustration this caused — that is never the experience we want for any customer.
Regarding the charges, our trial program includes full information about timing, billing, and continuation of shipments in the Terms & Conditions at checkout, but we understand that these details can sometimes be missed and we never want a customer to feel surprised by a charge. We appreciate you reaching out to our team, and we’re glad you were able to speak with a representative who assisted you with returning the unopened bottle for a refund.
We also take your feedback about the clarity of the account portal and the trial timeline seriously — we are continuously working to make these areas easier to navigate and understand.
As for sales tax, we are required to follow state‑specific tax guidelines, which sometimes apply to shipping charges depending on location. Our team would be happy to review your specific order and provide a breakdown if you'd like.
Our goal is always to make sure every customer feels informed, supported, and treated fairly. If there is anything more we can do to help or if you’d like us to review your account further, please contact our Customer Relations team at 8883531205
Thank you again for your feedback — it truly helps us improve.

Antwoord van Relaxium

12 jan 2026

We’re sorry for the frustration this caused.
The trial offer includes a clearly disclosed follow‑up charge if the product isn’t canceled within the trial period, but we know sometimes people are in too much of a hurry and it’s never our intention for anyone to feel surprised or treated unfairly.
We take concerns like this seriously and want to review your order and make this right. Please contact our customer support team directly (888-353-1205) with your name and order details so we can assist you promptly. We do honor our 90-day money back satisfaction guarantee.
Your satisfaction matters to us, and we appreciate the opportunity to resolve this.

Antwoord van Relaxium

8 jan 2026

We're sorry for any confusion about the trial terms. Our trial period includes full disclosure of when charges occur—the initial shipping charge at purchase, and the full product charge after the trial ends (17 days from order date). This is outlined and has the customer click the button that says they have read and agree to the terms before they can submit the order.
We'd love to clarify what happened with your specific order. Can you please contact our customer service team at888-353-1205 with your order details? We can review the timeline of charges and help address your concerns. We never want our customers to feel surprised or confused about billing, and we're happy to work with you to make this right.

Antwoord van Relaxium

6 jan 2026

Your sleep journey is incredible to read! Thank you so much for sharing your story. We can only imagine how exhausting and frustrating those 16 years must have been, and we're so grateful that Relaxium has finally given you the restful sleep you deserve. Your dad clearly loves you very much! Stories like yours are exactly why we do what we do. Here's to many more peaceful nights ahead! 💙😊

Antwoord van Relaxium

6 jan 2026

We're truly sorry to hear about your experience. This is not a reaction we would expect from our product. Did you perhaps combine other supplements that contain magnesium that provided too much when taken together, or something that you are sensitive to. Please contact us at support@relaxium.com or call 888-353-1205 so we process a full refund under our 90-day money-back guarantee. Your health and satisfaction are our top priority.

Antwoord van Relaxium

17 dec 2025

consistently better. No more tossing and turning10:41 AMThat's wonderful to hear! Consistent results make all the difference, and we're so glad Relaxium Sleep is helping you enjoy more restful, uninterrupted nights. Here's to waking up refreshed and ready to take on your day!

Antwoord van Relaxium

17 dec 2025

Thank you so much for sharing your experience! We're delighted to hear Relaxium Sleep is helping you fall back asleep more easily during the night—that makes such a difference in how rested you feel the next day.
We truly appreciate your feedback about the ordering process. Transparency is important to us, and we want every customer to feel confident about their purchase options. Whether you choose our subscription for convenience or prefer to order as needed like you do, we're here to support whatever works best for you. And yes, our 90-day money-back guarantee is always available for peace of mind.
Thank you for being a valued customer, and here's to many more restful nights!

Antwoord van Relaxium

14 dec 2025

I appreciate you taking the time to share your experience, and I'm sorry for any confusion regarding your order.
Our trial offer is designed to let customers experience Relaxium Sleep risk-free with just shipping costs. When customers accept the trial, they receive two bottles for $7.95 shipping, with the understanding that if they love the product, they'll automatically receive monthly shipments at $119.90 unless they cancel. We aim to make these terms clear during the order process, though I understand there may have been miscommunication in your case.
We would have appreciated the opportunity to assist you first. I sincerely apologize that this wasn't handled easily. We never want customers to feel misled about what they're agreeing to.
Regarding the product's effectiveness—sleep solutions can work differently for everyone, and we genuinely appreciate that you gave Relaxium a try. While many customers find meaningful results, we understand it's not the right fit for everyone.
If there's anything we can do to help ensure your account is fully resolved, please don't hesitate to reach out to our customer service team directly. We're committed to great customer service.