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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have had an amazing experience with remass both online and in the store! They do the coolest pre-loved pieces as well as the most beautiful remass designs. All the staff are so lovely also, definite... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought some clothing bundles from their instagram and have picked up a few bits from their shop and have always had a great experience. The staff are very friendly and they always have a great range o... Toon meer

Beoordeeld met 5 van de 5 sterren

My 2 daughters have been faithful customers of Remass for years. The owner/ founder , Danielle , that I met personally was so helpful when I ask via IG message if the shop still has any brand Remass... Toon meer

Beoordeeld met 5 van de 5 sterren

Messaged Remass on Instagram as wanted to know when an item might restock and they managed to find an extra pair in their stock room! They messaged me immediately and then sent the order out that even... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vintage kledingwinkel
  2. E-commerceservice
  3. Modeontwerper
  4. Damesmodewinkel

Geschreven door het bedrijf

Remass is a London-based, community-driven sustainable fashion brand specialising in 90s and 00s vintage clothing sourced from across the globe, alongside original designs created in-house and handmade in London using end-of-line fabrics. We focus on quality, individuality and conscious style - building a brand centred around our growing community of Remass girls who inspire everything we do. Our pieces are timeless, classic and designed to be worn and loved for years. Shop online worldwide or visit us seven days a week at our Brick Lane store: 202 Brick Lane, London, E1 6SA.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

135 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

i’m a huge lover of remass

i’m a huge lover of remass! always providing the most stylish and flattering pieces whilst all being sustainable, my favourite item i’ve bought being the sofia top, and I’m super excited to get my hands on the poppy set! Couldn’t reccomend more xx

13 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Eliza,

Thank you so much for your continued support and for sharing such a thoughtful review. We’re delighted to hear how much you’ve loved your pieces - especially the Sofia top.

It’s wonderful to know our focus on flattering, sustainable designs resonates with you. We’re very excited for you to receive the Poppy set and hope you love it just as much.

We truly appreciate your recommendation and look forward to welcoming you back again soon.

Lots of love,
The Remass Team

Beoordeeld met 4 van de 5 sterren

great selection

great selection. a bit pricey. can be more descriptive about their items

13 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Gina,

Thank you so much for your review - we’re really glad you enjoyed the selection.

We truly appreciate your feedback about pricing and product descriptions. As many of our pieces are one-off vintage items or small-batch originals, pricing can reflect sourcing, condition, and UK production - but we completely understand the importance of clear value communication.

If you ever have questions about a specific piece, feel free to message or email us - we’re always happy to provide extra details before you purchase.

Thank you for taking the time to share your thoughts.

The Remass Team

Beoordeeld met 5 van de 5 sterren

Sustainable and Full of Unique Pieces!

It’s great to support a brand that’s environmentally conscious. Plus, they offer unique pieces at great prices that you won’t find anywhere else. Definitely worth checking out!

13 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Christina,

Thank you for your kind words and for recognising our commitment to sustainability. Supporting conscious fashion is at the heart of what we do, so your feedback means a great deal to us.

We’re so pleased you value the uniqueness of our pieces and the pricing we strive to maintain. We hope to see you again soon, whether online or in-store.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

wonderful quality of top and great…

wonderful quality of top and great communication and shipping, great and unique small brand

12 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello,

Thank you so much for your kind words. We’re delighted to hear you loved the quality of your top and had a great experience with our communication and shipping.

As a small independent brand, your support genuinely means the world to us - thank you for choosing Remass. We hope you shop with us again very soon.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

One of my favourite online shops

One of my favourite online shops, love their vintage clothes, quality is amazing and delivery is fast x love all the pieces I got from them x

11 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Fanni,

Thank you so much for your wonderful review. We’re delighted to hear that we’re one of your favourite online shops and that you loved your vintage pieces.

It’s great to know the quality and delivery met your expectations. Your support truly means a lot to us, and we look forward to welcoming you back again soon.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

⭐️ 5 star ⭐️

Amazing! Really helpful staff who helped me out with delivery changes so I could receive an order I needed before New Year, beautiful second hand and hand made items 🩷 will continue to shop here

12 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Freya,

Thank you for your lovely feedback. We’re so pleased our team was able to assist with your delivery changes and ensure your order arrived in time for New Year.

We’re delighted you love your pieces, and we truly appreciate your continued support of our second-hand and handmade collections.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

Perfectly tailored trousers

Perfectly fitting trousers. Gorgeous material and design. Impressed by fast shipping and overall good communications of the brand.

3 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Florence,

Thank you for your wonderful review. We’re delighted to hear that the trousers fit perfectly and that you’re pleased with the material and design.

It’s also great to know that our communication and shipping met your expectations. We truly appreciate your support and hope you enjoy wearing your piece.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, fast delivery and great communication. Will order again!!

11 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Kim,

Thank you for your kind feedback. We’re so pleased to hear that you were happy with the delivery and communication.

We truly appreciate your support and look forward to welcoming you back for your next order.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

Favourite shop on brick lane

Favourite shop on brick lane
Super friendly and helpful
Really amazing pieces found in store

11 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Sophia,

Thank you so much for your lovely review. Hearing that we’re your favourite shop on Brick Lane truly means the world to us.

We put so much care into sourcing each piece for the store, so it means a lot to hear you love the selection.

We can’t wait to welcome you back in soon ✨

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

AMAZING

I was lucky enough to receive the whole out of office collection as a very special Christmas gift- it was truly the best. The quality of the clothing is STUNNING and the pieces are so chic and timeless. I cannot wait for the following collections, truly found my number 1 brand 🩷🩷☺️

11 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Julia,

We’re so happy you loved the Out of Office collection - what a special Christmas gift!

Hearing that you found the pieces chic, timeless and stunning truly means everything to us. We put so much care into designing each collection, so your words really do mean the world.

We can’t wait to show you what’s coming next.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

I love remass clothes

I love remass clothes. I love their mission and now that they have a store I got to meet the founder and I am OBSESSED. She has really inspired me to keep shopping vintage ❤️❤️

11 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Olivia,

Thank you so much for your beautiful review. It means the world that you connect with our mission and we’re so glad you got to visit the store!

Hearing that meeting the founder inspired you to keep shopping vintage is incredibly special. That’s exactly why we do what we do.

We can’t wait to see you again soon.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

Great products true to their…

Great products true to their descriptions with great service ♡.⋆。𖦹 °˖

7 december 2024
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Sabrina,

Thank you so much for your lovely review. We’re so happy to hear the pieces were true to their descriptions - that’s incredibly important to us, especially with one-off vintage items.

We hope to see you again soon!

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

So so nice

Remass is such a cool brand in general, but I have to say the staff is absolutely lovely. Great communication on socials and just an incredible store aesthetic🩵😇

8 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Giovanna,

This is so kind, thank you. We’re so happy you love the brand and that our team made such a great impression.

We put so much care into creating the Remass atmosphere and aesthetic so we are glad you enjoyed your time with us.

We hope to welcome you back very soon!

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

my favourite vintage brand

my favourite vintage brand! you don’t find better prices and quality. Can’t forget to mention their originals!! They have such a good community and always the friendliest staff!

8 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Clara,

Thank you so much for your incredibly kind words. It truly means a lot to hear that we’re your favourite vintage brand.

We’re especially grateful that you mentioned both our originals and our community - we put so much care into both, so that feedback really means the world to us.

We look forward to welcoming you back very soon.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic online store & in…

Absolutely fantastic online store & in person store. Been so happy with the jacket & jeans I purchased from here. Me and my friends love visiting as it’s so easy to find perfect items.

19 december 2024
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Sofia,

Thank you for such a wonderful review. We’re so pleased to hear you’ve had a great experience both online and in store.

It’s lovely to know you’re happy with your jacket and jeans, and that visiting us has become something you enjoy with your friends - that’s exactly the kind of experience we hope to create.

We can’t wait to see you again soon.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

Five star clothes and service

Five star clothes and service

12 december 2024
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Sophie,

Thank you for your five-star review. We’re so pleased to hear you were happy with both our clothing and service.

Your support means a lot to our small team, and we look forward to welcoming you back again soon.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

Amaze quality

Bought vintage and originals (poppy set and the madison top) and the quality is unreal, always arrived fast and just stunning well made stuff !!!

7 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello M C,

Thank you so much for your lovely review. We’re so happy to hear you loved both your vintage pieces and the Poppy Set and Madison Top - that means the world to us.

We put so much care into both our sourcing and our originals, so knowing you found the quality unreal truly makes our day.

Thank you for your support and we can’t wait to see what you choose next.

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

Half of my wardrobe is from here

Half of my wardrobe is from here
Great handmade pieces and vintage
Unique and creative designs which I love
Customer service is great

7 januari 2025
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Sophie,

Half your wardrobe - wow that’s the biggest compliment! Thank you so much for your continued support.

We’re so pleased you love our handmade pieces and curated vintage. Creating unique designs and sourcing special finds is at the heart of what we do, so your words truly mean a lot to our team.

We’re always here whenever you’re ready to add to the collection. We look forward to seeing you again soon - both online and in-store!

Lots of love,
The Remass Team

Beoordeeld met 5 van de 5 sterren

I love the new remass store in brick…

I love the new remass store in brick lane!! So nice seeing all their vintage pieces and original designs in person❤️ the store experience is so fun and there is a free photobooth that me and my friends used! Will definitely come back soon🫶🏻

27 december 2024
Review zonder uitnodiging
Logo remass.co.uk

Antwoord van remass.co.uk

Hello Nancy,

Thank you so much for this gorgeous review. We’re so happy you loved visiting our Brick Lane store and getting to see everything in person.

And we LOVE that you used the photobooth - that makes us smile so much. Creating a fun in-store experience alongside our vintage and originals is so important to us, so this means the world.

We can’t wait to welcome you and your friends back soon.

Lots of love,
The Remass Team

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