I wish i read the reviews before using this service. Please don’t use this service because they will hold your money for days without any valid explanation. It’s been 9 days since i made a transaction... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
You offer us with a competitive rate. My only concern is that it takes too long for transactions to be done which is frustrating.
They are ever ready to help you in terms of anything regarding your transaction. They have improved in delayed transaction
Bedrijf heeft geantwoord
I initially had issues using the service, but it seems all those issues have been resolved. Loving using the app these days
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
Contactgegevens
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, Verenigd Koninkrijk
- +443300270399
- support@remithome.net
- remithome.net
3,3
Gemiddeld
1K reviews
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It’s very trusted and fast money…
It’s very trusted and fast money transfer appj
8 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Muhammad Mazhar ullah Saleem, thank you so much for sharing your positive experience and for trusting Remit Home. We are thrilled to hear that you find our platform both trusted and fast for your money transfers. At our Home of Trust, we work hard to maintain a Rapid Settlement Pipeline so your funds always reach their destination safely and without delay. Your support means a lot to us, and we look forward to serving you again soon!
Remittance delayed as normal
Remittance delayed as normal? Still waiting to be paid to the beneficiary after passing 3 hours.
7 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Muhammad, thank you for sharing your review with us. We are pleased to confirm that our records show your transaction has already been Successfully Paid. Any brief wait is typically due to routine verification by the Recipient's Bank Network to ensure the safety of your funds. We are glad the transfer is complete, and for any further help, please reach us at +44 1535 553402 or via our in-app chat.
Funds sent before 12.30am still hasn't…
Funds sent before 12.30am still hasn't been paid yet. Excuses upon excuses. My cousin's hospital appointment was at 7.30am. Will NOT use them AGAIN....
7 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Louisa, we are sorry to hear about the stress this caused, as we understand how critical hospital appointments can be. At Remit Home, we processed your transaction immediately on our end to ensure your cousin received the funds as quickly as possible. Our records show the transfer was completed successfully and without delay from our side. Any wait after that is typically due to a hurdle within the Recipient’s Bank Network processing times, which is outside our direct control. We value your trust and are glad the funds were delivered for such an important cause. For any further details, please reach our Support Team at +44 1535 553402.
Very bad experience I had it don’t send…
Very bad experience I had it don’t send money from this company I send money back home more than 12 days the beneficiary till today not received money. I am asking for cancellation about 5 days thosend off message email and calls I did and know no they don’t cancel the transaction and they are not paying back my money plz I request for all customers don’t trust them Chack other companies they are working in uk
6 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi M S Jan, we have checked our records and cannot find any transaction or account under this name. At Remit Home, we handle every case with total care, but we have no history of the emails or calls you mentioned.Please contact us immediately at +44 1535 553402 or via our In-App Chat with your reference number so we can investigate this right away. We take these claims very seriously and want to ensure your security. Our team is standing by to help you resolve this as soon as you get in touch.
DO NOT USE REMIT HOME SERVICES
So Remit home deleted my account after I share my negative experience of service. They didn’t update me on transaction after I provided two more numbers for it to be paid out. I wish I can give them 0 rating. I will be forwarding my complaints to FCA.
2 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Felix, we have checked our records and can confirm that your transaction has already been Successfully Paid. Your account is fully active and was never deleted, as we respect all customer feedback and use it to improve our service. The delay you experienced was due to a temporary issue within your Beneficiary’s Network Provider, which is outside our direct control. As soon as you provided the new details, our team worked quickly to bypass those external hurdles and ensure your funds were delivered. We are glad to see the transfer is now complete. For any further assistance, please contact us at +44 1535 553402 or via our in-app chat.
Very bad company scam
Very bad company
They will keep your money for days even up to 3 days
Later they will tell your your transaction has been made meanwhile they are lying
Bad company
Please don’t use
Not just me, I referred my sister and they took her money as well
Scam
6 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Emmanuel, we sincerely apologize for this experience. We take these concerns very seriously and would like to investigate the specific transaction delays you and your sister encountered. Please contact us directly at +441535553402 with your transaction references so we can resolve this immediately.
Totally rubbish service
Totally rubbish service. In my account, without my permission use other person profile picture.last month when I sent money aboard, its taken time more than 12 days. Customers services also very bad.
13 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Nazir, we have investigated this and confirmed that a profile change like this has never happened on our system, so we would like to look at your device settings with you. Since we found no errors on our side, the delay you mentioned likely came from hurdles within the local bank network that were beyond our control. Please call us at +44 1535 553402 immediately so we can help you clear this up and secure your account.
Held Transaction and Extremely Slow Customer Support
I had a very bad experience with Remit Home.
My transaction (Reference Number: BDP6732372254) has been held for many days without any proper explanation or update.
They asked me for location verification, which I completed, but after that there has been no response at all. Customer service is extremely poor. They reply very late or sometimes don’t reply at all. The app is very frustrating and keeps causing issues. Keeping money held for so long, even after completing all required verification, is completely unacceptable and unprofessional. If they cannot process my payment, they should cancel the transaction and issue a full refund immediately. I do not recommend this service unless they seriously improve their customer support and response time.
1 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Syed Tanvir, we sincerely appreciate you sharing this feedback, and we understand the importance of a Rapid Settlement Pipeline for your transfers. At Remit Home, the Safety of Customer Funds is our absolute priority, which is why certain transactions undergo a routine Verification Stage to ensure all details align with essential Financial Guidelines.
Our Internal Logistics Audit confirms that your case is currently with our Compliance Department for a final review. While we strive for immediate delivery, these security protocols are a mandatory part of our Strict Compliance Framework to maintain our status as a secure Home of Trust. We are working to resolve this as quickly as possible and will provide a Material Update if any further details are required. For direct assistance, please reach our Professional Care Team at +44 1535 553402 or via our In-App Chat Service.
Unfortunately,poor customer service
Unfortunately,
They even not deserve 1* as well.
Guys beware they are not professional held your payments for weeks and when you rang them keep lying it's gonna be clear after 8pm which is not happening since last 5 days .
Shame on you guys and your service.
1 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Mr. Ghulam, we sincerely appreciate you sharing your feedback, though we kindly request that all communication remains professional so our team can assist you effectively. At Remit Home, we operate as a secure Home of Trust, and we are pleased to confirm that your transaction has now been Released and Successfully Processed.
While we strive for a Rapid Settlement Pipeline, certain transfers require a routine Verification Stage to ensure the Safety of Customer Funds and meet essential Financial Guidelines. Throughout this process, our Customer Care Team remained fully engaged to provide updates as your details were finalized. We understand the importance of timing, and our Internal Logistics Audit confirms your capital has reached its destination. For any further assistance, please contact us directly at +44 1535 553402 or via our In-App Chat Service.
AVOID. Possible Scam. Money held for over a week with no delivery
I sent with Remit Home. One week later, the money had still not arrived. When I contacted Remit Home for answers, I was met with nothing but excuses and delays. Every time I asked for a refund, they refused and kept stalling.
When I escalated my complaint, they blocked my account — which tells you everything you need to know about how they treat customers who push back.
I had to contact my bank and Trading Standards just to try to recover my own money. As of writing this review, I am still waiting for my refund.
This company should not be trusted with your hard-earned money, especially when sending to family back home who are depending on it. The stress and anxiety this has caused is unacceptable.
Do your research before using any money transfer service. Read the reviews first. I wish I had.
I will not be using this company again and I strongly urge anyone — especially those sending money to Asia — to look elsewhere. There are far more reliable and regulated services available.
1 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi JM Brown, we sincerely appreciate you sharing this feedback. At Remit Home, we handle every transfer with immense care and want to clarify that we have no record of any transaction or account under this profile experiencing these issues.
As a regulated provider, we follow strict safety guidelines to protect all customer funds. We do not block accounts for raising inquiries, and we take all refund requests seriously. Since we cannot locate your specific details, please contact our team directly at +44 1535 553402 or through our in-app chat so we can look into this immediately. We are here to help resolve any concerns you may have.
Fraudsters
They have now disabled their telephone number.
Terrible customer services. They are holding our money and their phone line is not even going through.
Their app is also not working today 31/03/26.
My wife sent the money (5 transactions) under Mary Boachie. We have been speaking to you for 3 days. Since replied to my message, I can log in but my wife's account is not working. We have even sent bank statements as you requested.
Remit home is a scam. Don't worry I've got a reference for you from FCA 212173700.
This has been your method. Countless people are complaining that you are holding their monies.
31 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Mr. Christian Boachie, we sincerely appreciate your feedback and want to clarify that our Home of Trust is fully operational. Our Real-Time System Monitoring confirms that our app and digital services are functioning correctly today, 31/03/2026, as a stable Going Concern.
We have no record of any funds being held under this profile, and our Internal Logistics Audit shows no current technical restrictions on our side. Please contact us directly at +44 1535 553402 or via our In-App Chat Service so we can conduct an immediate Material Investigation into your specific case.
Very terrible customer service
Very terrible customer service. Dont relia on them if you have something urgent you want to deal with
28 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi there, we sincerely appreciate your feedback and deeply regret any stress regarding the timing of your transfer. At our Home of Trust, certain urgent transactions must undergo a routine Verification Stage to meet mandatory Financial Guidelines and ensure the Safety of Customer Funds. Please contact our Customer Care Team directly at +44 1535 553402 so we can conduct a Material Investigation and prioritize a resolution for you.
In response to my latest review
In response to my latest review, the reply by remit home reflects their even worse performance.
It said my transaction was refunded whereas it was paid but with a lot of useless details and time delays.
Instead of defending a mistake they should rather look inwardly and try to improve their customer service.
They should take it as a wake up call.
25 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Nadeem, we sincerely appreciate your follow-up, and we want to clarify that our previous update was part of a broader Internal Logistics Audit regarding various transaction statuses. At our Home of Trust, we handle every case with Immense Care, and we are pleased to confirm that your funds have been Paid Successfully as intended.
While we strive for a Rapid Settlement Pipeline, certain complex transfers require an extensive Verification Stage to meet mandatory Financial Guidelines. We have utilized your feedback as a key Performance Indicator to further refine our Stakeholder Perception and ensure our Material Confirmations remain as precise as possible. Should you require any further validation or a confirmation receipt, please contact our Professional Care Team directly at +44 1535 553402.
Very bad service
I have done a transfer for 4days now and they wouldn’t pay to the recipient. I have had lots of chats and phone calls to the with no better story from them. They are still holding my money. Bad service ☹️👎
27 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Francis, we sincerely appreciate you sharing this, and we deeply regret the frustration caused by this delay. At our Home of Trust, we handle every transaction with Immense Care, and we want to assure you that your funds are scheduled to be Finalized Today following a significant Beneficiary’s Network Provider restriction.
While we strive for immediate delivery, certain external hurdles within the Banking Network Pipeline can cause a transaction to be held at the Verification Stage. Our Internal Logistics Audit has been working diligently to bypass these third-party connectivity issues to ensure the Safety of Customer Funds. We appreciate your patience while we resolved this with the provider, and if you require a Material Update or confirmation receipt later today, please reach our Professional Care Team directly at +44 1535 553402.
I sent money this morning and recipient…
I transferred money since yesterday and recipient has not received it yet. Remithome, I hope you are are not scamming me. Please let me hear from you or refund me back my money.
27 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi there, we sincerely appreciate you reaching out, and we understand the concern regarding your transfer. At our Home of Trust, we handle every transaction with Immense Care, and we want to assure you that we are a secure Going Concern committed to the Safety of Customer Funds. While we currently have no record of a delay under this profile, certain transfers can be held at the Verification Stage to meet mandatory Financial Guidelines. Please contact our Customer Care Team directly at +44 1535 553402 or via our In-App Chat Service so we can conduct a Material Investigation and provide an immediate update or a Refund in Line with Our Policy.
My the worse experience with you guys
My experience with you guys are the worse in the world,whenever I make transactions I always have to call them before it goes through my first experience it took 3 days for it to go through and the second took 4 hours and my third is today ,I made a transaction from 6:30am and it’s 2:52pm as I’m typing this the transaction is still on processing and whenever I call them ,the tell me they’re working on it ,same story all the time ,I have called them 5 times today and same old story ,they do not text or email you about anything if there’re having issues,at least call the customer and explain to the customer why the is a delay ,the services are poor ,I won’t refer them to my worse enemy,these things are very frustrating.
27 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi there, we sincerely appreciate you sharing this experience, and we deeply regret the frustration caused by the delays in your recent transfers. At our Home of Trust, we handle every transaction with Immense Care and treat each case specifically to ensure the Safety of Customer Funds. While we strive for immediate delivery, certain transactions require a routine Verification Stage or a manual Internal Logistics Audit to meet essential Financial Guidelines. We currently have no record of your specific case under this profile, so please contact our Customer Care Team directly at +44 1535 553402 or via our In-App Chat Service so we can provide a Material Update and resolve this for you immediately.
Absolutely terrible
Absolutely terrible, disgusting service from Ramit Home. I honestly regret ever trusting them. They called me themselves promising “the best rate” and convinced me to send money through them—big mistake.
I sent £2,000 last night for my brother’s urgent medical treatment, thinking it would go through quickly like any normal money transfer service. Instead, they just HELD the money for no reason. No warning, no proper explanation, nothing.
Now my brother has been stuck in the hospital for over 12 hours without getting the help he needs because the money hasn’t arrived. Imagine being responsible for that kind of delay when it’s a medical emergency—completely unacceptable.
And instead of fixing the issue quickly, they started asking me for ridiculous things like my bank statements, my income, what I do for work—like WHY?? This should have been sorted instantly, not turned into some interrogation while someone is literally waiting for treatment.
I’ve sent everything they asked for and STILL nothing has been resolved. This is beyond frustrating. Other services like Lempfi send money almost immediately, so what exactly is Ramit Home doing with people’s money?
This is hands down the worst experience I’ve ever had with any financial service. Avoid at all costs. I would NEVER recommend this company to anyone. Total nightmare.
27 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Spicely, we sincerely appreciate you sharing your experience, and we deeply regret the stress this situation caused during such a critical medical emergency. At our Home of Trust, we hold the highest respect for the urgency of your brother's treatment, which is why our Professional Care Team worked to finalize the transfer as soon as the mandatory Verification Stage was completed.
While we strive for immediate delivery, certain transactions require a routine Confirmation of Details to meet essential Financial Guidelines. Following your response on the 27th of March, our Internal Logistics Audit successfully cleared the funds for payment on the 28th of March. We understand these security steps can feel like an inconvenience during a crisis, but they are vital to ensuring the Safety of Customer Funds and the integrity of the Banking Network Pipeline. For any further support, please reach us directly at +44 1535 553402.
Very disappointed
Very disappointed. Will advice customers to be careful of scam and fraudulent activity. Very dishonest company.
3 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Elizabeth, we take pride in our Solid Track Record and the integrity of our financial operations. We have confirmed your funds were Refunded on 23/03/2026 in line with our Policy Timeline following a Beneficiary’s Network Provider restriction. Should you have any further issues or need a confirmation receipt, please contact our Customer Care Team directly at +44 1535 553402.
Not efficient enough service …
Very bad experience with the company so far twice I have transferred money one was last month and recent one was yesterday and I'm yet to receive the founds and when I contacted them they told me they are dealing with it for how long to receive the found I don't know and I'm desperate for the money for my holiday
25 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Michael, as the Home of Trust for global remittances, we take pride in our Rapid Settlement Pipeline and were pleased to see your funds Credited Successfully on the same day. Our Internal Logistics Audit confirms the delay originated within the Beneficiary’s Banking Network, which is an external factor we worked diligently to resolve. We understand the urgency of a holiday and are glad our Real-Time Processing ensured your capital was finalized as a Trusted Partner should. Should any future network hurdles arise, please contact our Professional Care Team directly at +44 1535 553402.
One the worst money transfer companies
This is genuinely one of the worst money transfer companies I have ever dealt with and if they continue like this, it’s hard to see how they won’t eventually collapse.
They have held my money for over 3 weeks with absolutely no resolution, and despite repeated promises, my refund has still not been processed. Every interaction is the same empty assurances, no accountability, and zero urgency. You’re told someone will “get back to you,” but nothing ever happens.
What makes it worse is the excuses. Completely bogus reasons that change depending on who you speak to. There is no transparency, no ownership, and clearly no proper system in place to handle customer funds.
Let’s be clear , they took my money in seconds. Instantly. But when it comes to returning it after failing to deliver the service, suddenly it takes weeks? That’s unacceptable and raises serious concerns about how they manage customer funds internally.
A refund is not a “priority queue” situation. If you cannot complete a transfer, you return the money immediately. The fact this has dragged on well beyond their own 5–7 day timeframe is beyond unprofessional: it’s alarming.
At this point, it feels less like incompetence and more like a systemic issue within the company.
Avoid this company at all costs. No exchange rate is worth the stress, the delays, and the risk of not seeing your money again. No one here in the UK to speak with either , calls centres are in India and no seems to know what they are doing
After reading your response, and hearing from your customer service team. I can now confirm that you are the worst money transfer company out there. None of your staff are competent and definitely will say no one should , I repeat. If anyone is reading this they shouldn’t risk sending their money through Remit Home. Everyone keep going round in circles and been passed around to “floor managers” who supposedly are handling my refund query but then keep saying case is under investigation. I may need to report with evidence to the FCA for this nonsense …..
You may need to train your staff and who ever is handling your chats because this isn’t it.
No one should risk sending their money because it’s long trying get a refund. Following procedure shouldn’t take 3 weeks to refund money and also …. Why would status of a refund say “refunded” when no money has been received ?
3 maart 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Telvin, as an FCA Regulated Business, we take any allegations regarding our standing as a Going Concern with the highest seriousness, as we take pride in our Solid Track Record of delivery. We have tracked your funds and confirmed the delay was caused by a Beneficiary’s Commercial Account restriction, and we are currently finalizing your Refund in Line with Our Policy through a secure Internal Payout Validation. While we strive for speed, this stage within the Banking Network Pipeline follows strict Financial Guidelines to ensure the capital returns safely to your UK account as a Trusted Partner should.
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