Great communications for issue we had with our slide out bin. Covered under a warranty claim, the company sent out the replacement frame as soon as it was in stock. No hassles or chasing up. Thanks fo... Toon meer
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Lees wat reviewers zeggen
Teriffic service and quality item. Had organised an in store pick up of the sink but had it personally delivered by a staff member that lived close to my home! Highly recommended
Rubbish bins ordered were fit for purpose: Domestique PLUS 34L Twin Slide Out Concealed Waste Bin with Soft Close - 300mm Cabinet. Bins were received complete and in about three days. I took my ti... Toon meer
Bedrijf heeft geantwoord
We ordered a granite sink but unfortunately it arrived with some damage (transit from Vic to Qld). A few photo's and an email were sent to the store and less than 2 hours later a replacement had been... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bathroom, Kitchen, Storage, Lighting, Garden & Irrigation, Home Theatre, and Flooring
Contactgegevens
49-51 Mills Road, 3195, Braeside, Australië
- (03) 9544 3003 or 1800 RENOSTORE
- service@renovatorstore.com.au
- renovatorstore.com.au
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good and fast
My items arrived quickly and in good condition. Easy to install and they look great.
26 maart 2026
Antwoord van Renovator Store
Thank you so much for the 5-star rating! We’re thrilled to hear you had a great experience with our service.
Quick and reliable service.
6 februari 2026
Antwoord van Renovator Store
Thank you so much for the 5-star review! We’re thrilled to hear you had a quick and reliable experience with us. We look forward to assisting you again soon.
I purchased a pull out bin
I purchased a pull out bin, unfortunately I didnt measure the depth of the cupboard so I had to return it and they where a breeze to deal with, I highly recommend using the renovator store and I would like to thank then for understanding my situation.
8 maart 2026
Antwoord van Renovator Store
Thank you so much for the 5-star review! We are so glad to hear that we could make the return process easy for you. We understand that sometimes measurements can be tricky, and we’re just happy we could help resolve it smoothly. We look forward to helping you with your next project!
Despatch and Delivery as promised at…
Despatch and Delivery as promised at time of order
17 maart 2026
Happy Customer
All we needed was a bin to go under the sink. This should have been a simple purchase but finding a sturdy item to fit proved challenging.
Thanks to the internet and a user friendly website we found Renovator Store.
The product fits, is a great design, reasonably priced, easily installed and arrived in a couple of days.
Thanks for great customer service. 5 stars.
22 februari 2026
Antwoord van Renovator Store
We're so glad we could help end the search for the perfect bin! Sometimes the simplest items are the hardest to find, so hearing that the design and fit were just right for your home makes our day. Thank you for choosing Renovator Store and for the kind words about our service. :)
No complaints!
Bought my bins on back order and they are as advertised and suit my needs. Communication with Renovator Store was good and delivery was on time.
22 januari 2026
Antwoord van Renovator Store
Thanks for the 5-star feedback! We're glad our communication and delivery met your expectations, and that the product is working out well for you. Thanks for choosing Renovator Store!
Antwoord van Renovator Store
Thanks for choosing us! We’re so glad you found great value in your purchase. We look forward to helping you with your next home project!
Great Quality
I have purchased Audio cable, it was great quality and really good price, I have received cable on time and hassle free.
16 februari 2026
Antwoord van Renovator Store
Thanks for the great feedback! We're happy to hear your purchase was easy and hassle-free from start to finish. We appreciate the support and hope you enjoy your new audio setup! :)
Antwoord van Renovator Store
Thanks for the 5-star review! We’re so glad you found exactly what you needed from our range and that the delivery was nice and quick. We appreciate the support!
I had no problems buying from your…
I had no problems buying from your store, although my sink is not fitted yet.
3 maart 2026
Antwoord van Renovator Store
Thanks for the great review! We're happy to hear the buying process was hassle-free. We hope the installation goes perfectly and you enjoy your new sink for years to come!
Rubbish bins ordered were fit for…
Rubbish bins ordered were fit for purpose: Domestique PLUS 34L Twin Slide Out Concealed Waste Bin with Soft Close - 300mm Cabinet.
Bins were received complete and in about three days. I took my time with installation and am very happy with how they work, including use of the door bracket and the soft close feature.
9 februari 2026
Antwoord van Renovator Store
Thank you for the great feedback! We're pleased to hear the bins are fit for purpose and that the installation went well. We appreciate you choosing Renovator Store for your waste management solution!
Antwoord van Renovator Store
Short and sweet—we love it! Thanks for the feedback on our delivery speed and product accuracy. We appreciate your support and hope you enjoy your new purchase!
Good overall experience
Good overall experience. The electronic products I purchased were in good condition and working properly. Everything was fine and as described. Happy with the purchase.
4 februari 2026
Antwoord van Renovator Store
We really appreciate the feedback! It’s wonderful to hear that everything was as described and that you had a smooth experience from start to finish. We take great care in our product selection and shipping, so knowing you're happy makes it all worth it. Enjoy your new tech!
Antwoord van Renovator Store
Thanks for the great feedback! It’s wonderful to know the item was a perfect fit and easy to get set up. We appreciate your support and hope to help you with your next project!
Love my kitchen sink looks great I…
Love my kitchen sink looks great I haven’t had it installed yet love it thank you
15 februari 2026
Antwoord van Renovator Store
Thanks for the 5 stars! We are so glad you're happy with your new kitchen sink. It’s a beautiful choice, and we hope the installation goes perfectly. Thank you for choosing Renovator Store!
Refund Request
Hi Team
I have recently requested to process a refund due to my renovation being held up one of the items that didnt fit I requested for a bigger size as Kitchen Cupboard Dish Rack - 770mm to amend the Order #1003178013 however you have fixed sizes and now you refuse to return This is poor customer experience as I have advised I have un necessary renovation delays causing me stress . Im requesting you provide me with a larger size and or refund me for the dish rack too Regards Grace
3 december 2025
Antwoord van Renovator Store
Thank you for your feedback. We understand renovation delays can be stressful, and we genuinely empathize with your situation.
We do our best to support customers, but our 30-day return policy is in place to ensure fair and consistent service for everyone. As your order is now past that window, and as we only stock 600mm and 900mm dish racks (so a 770mm size isn’t available), we’re unfortunately unable to provide a refund or exchange.
As a gesture of goodwill, we’ve offered Store Credit for your dish rack, which we hope you can make use of. We appreciate your understanding of our policies and the need to maintain them for all customers.
Antwoord van Renovator Store
Thanks for the great feedback! It's wonderful to hear you're happy with the price and the speedy delivery. Our team works hard to get orders packed securely and out the door fast, so we're thrilled to know we hit the mark for you. Enjoy your new bin!
Antwoord van Renovator Store
Thanks for the great feedback! We’re thrilled you're happy with the price, the speed of delivery, and the product itself. We appreciate the support and hope to help you with your next project soon!
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