Rent A Sauna Reviews 

216
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Installation was quick and easy. We've had the sauna almost two weeks and Nook have already reached out to check in and see how things are going, cannot fault the customer service 😊

Beoordeeld met 5 van de 5 sterren

The team installing the sauna were quick, polite, and happy to go through how it all works and operates. From the moment I booked to have the sauna installed, I have had constant communication with th... Toon meer

Beoordeeld met 5 van de 5 sterren

I would like to strongly recommend Rent A Sauna. As à customer I could not dream of a better experience. Faultless. In fact it is simple, straight forward and therefore rare and previous. Nowadays it... Toon meer

Beoordeeld met 5 van de 5 sterren

I am LOVING our sauna. I arranged a 3 month rental and I know already after a week I want to keep it forever! Super friendly staff, great communication and installation was so fast. Delivery took a fe... Toon meer

Bedrijfsgegevens

  1. Sauna

Geschreven door het bedrijf

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

216 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 33% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(216)

85 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommend!!

Highly recommend this product and company. Super customer service, easy delivery and set up, the sauna itself is amazing quality. My family are obsessed and are making it part of our weekly wellness routine!

17 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m very happy with my sauna rental…

I’m very happy with my sauna rental experience. I’ve been wanting to hire one for a while and found Rent A Sauna on a google search. Everything from organizing the sauna, installation and after installation communication has been truly amazing. I highly recommend this company.

3 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best purchase I have made in a long…

The best purchase I have made in a long time !! Love my 2 person Nook sauna.
Customer service has been 5 star, the service on the delivery and installation was first class and the product itself is just amazing !! My whole family love it !! Thank you

14 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You won’t be disappointed

We absolutely love our 3 person nook sauna!
Very easy process, it arrived on the time they said it would! It’s a quality product with extremely quick and easy installation. The installers were really kind and easy to talk to and gave me all the information I needed!
The follow up check in after as well shows how great they are with customer service !

15 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rent a sauna has excellent customer service

Rent a sauna has been an excellent and streamlined experience.
From the customer experience to the installation and automated payments.
We absolutely love our sauna and are likely to purchase once the trial period is over.

8 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nook Sauna Review

I am very with my Nook Sauna. From the first point of contact the staff I dealt with were lovely. The delivery personnel were very accommodating and kept in contact with us right through to the installation. Such a smooth transaction. The sauna itself is amazing. It has exceeded my expectations. I did some research and the Nook sauna was by far the best bang for your buck. The customer service by all involved was top notch. Very satisfied customer and would definitely recommend.

21 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic!!!

I was looking for an infrared sauna for a long time. There are so many brands out there and prices can vary wildly so I was taking my time to do my research, until one day I was just talking to one of the moms from my son’s school and she mentioned Nook. She said she rented hers for 4 weeks and loved it so much that she decided to purchase it.
I contacted nook the next day and went ahead with the renting process. It took them about 3 weeks to deliver my sauna, the communication was great, the boys that delivered and installed my sauna were absolutely amazing and now I have my own infrared! After 3 days my husband and I knew we were ready to purchase it. We couldn’t believe how easy everything was, and how beautiful the sauna looks! We got the 3 person one that is big enough for me to lie down with my knees bent also comfortable for my husband. There is Bluetooth which I play some meditation music or sometimes listen to my audiobook. A+!!!! 10 out of 10!!! Highly recommended it!!!

14 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Check your Bank Accounts

What a disappointing outcome, trying to resolve an accounts issue, simply asking for a statement as we have dishonored amounts while a positive account bank balance has now turned into debit collection and legal from the CFO. Seem excessive - Customer Series is one star. I tried to call and asked to be called but they would only hide behind emails

14 oktober 2025
Review zonder uitnodiging
Logo Rent A Sauna

Antwoord van Rent A Sauna

Hey Liz,

I’m sorry to hear you feel disappointed, though I do want to clarify that we’ve done everything possible to help resolve your account over the past few weeks. Our team spent considerable time reconciling payments, resending invoices, and communicating next steps clearly, including offering several chances to finalise the balance before any escalation.

Unfortunately, with multiple dishonoured payments and no resolution, the matter had to be closed in line with our rental terms. I understand that’s not the outcome you wanted, but it was the only fair and practical option left.

We genuinely wish you all the best and appreciate the opportunity to have had you as a customer.

Beoordeeld met 5 van de 5 sterren

We are very happy with our one person…

We are very happy with our one person sauna from Nook Saunas!! The customer services excellent and the delivery and set up was very quick and efficient.
Even though our delivery time was a little longer than we would have liked, I'm still giving this five Star review as I would assume being such good value for money the demand is very high.

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely stoked with my Nook Sauna 🙌🔥…

Absolutely stoked with my Nook Sauna 🙌🔥 It’s honestly become my little happy place at home. Super easy to use, heats up so quick, and the quality is next level! feels like I’ve got a luxury spa sitting in my house 😍

Shoutout to the customer service too, they’ve been so friendly and helpful, they made the whole thing a breeze. It’s rare to get that kind of service these days and it really topped off the experience 👏

My body feels more relaxed, stress melts away, and I’m sleeping better too. 10/10 recommend! best investment I’ve made in ages!

25 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sauna is life!

I can’t imagine my life without a Sauna now. I love it so much and it helps me to wind down after a busy day at work. Everything has been great from the installation to the quality of the sauna. I would definitely recommend!!

27 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing experience!

Amazing experience! From the installation, the sauna quality to the customer service check ins. I couldn’t be happier and I highly recommend!

8 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing experience from the first point…

Amazing experience from the first point
Of contact.
Delivery and installation was a breeze!

We have had so much more time with family as everyone wants to come sauna with us.
It’s so amazing! The best thing we have ever done is rent this sauna!!
For health and for mental health as it brings people together 🥰
Not sure if we will ever be able to give it back, may end up having to buy it out 🤷🏼‍♀️

22 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really happy with our sauna

We researched so many infrared saunas & so happy we went with Nook. The heat panels are amazing and the quality of the sauna is really good compared to some others I’ve been in.

22 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The team were fantastic to deal…

The team were fantastic to deal with—super accommodating and quick to respond. They set up the sauna smoothly and even made it easy for me to upgrade to a larger model. Couldn’t recommend them more for both service and flexibility!

16 september 2025
Review zonder uitnodiging

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