I think your customer service is great. I issued a complaint that I had been wrongly charged and detailed what happened to Ron who eventually helped me get a partial refund while explaining to me the... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I think your customer service is great. I issued a complaint that I had been wrongly charged and detailed what happened to Ron who eventually helped me get a partial refund while explaining to me the... Toon meer
Bedrijf heeft geantwoord
Rentola's webpage does not CLEARLY state that after a week you will be charged, $55 for an ongoing subscription! I was just advised of this fraudulent and deceptive charge from my credit card company.... Toon meer
Bedrijf heeft geantwoord
I have subscribed from the website to find an apartment & paid $2 for trial period of 7 days. After finding a suitable apartment from other property agents, I would like to cancel the subscription, ot... Toon meer
Bedrijf heeft geantwoord
Horrible experience. Was unjustly charged over $500 on my credit cards and customer service was a nightmare. The company does not refund. I used it one time to message 1 landlord and the place was a d... Toon meer
Bedrijf heeft geantwoord
Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The site is friendly and easy to use, the support is fast and they are customer oriented.

Antwoord van Rentola.ca - Making property search smarter
My experience with Rentola was not good. However Mary a support person cleared it up for me so that was positive.

Antwoord van Rentola.ca - Making property search smarter
I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. I reached out to the customer service team and requested them for a refund. I was served by Naomi who efficiently and promptly processed my refund. I found the experience to be very seamless.

Antwoord van Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter
Rentola made my search easy and efficient. Their website gives you the option to create an auto search which is great. It brought at least 5 new rental leads directly into my inbox on a daily basis. Great service! I highly recommend Rentola to anyone that is in the market for a new home or rental.

Antwoord van Rentola.ca - Making property search smarter
Trust pilot was great. They helped me with my issue in a short period of time.

Antwoord van Rentola.ca - Making property search smarter
Rentola.ca is an Awesome Resource if you are looking to List or Rent a place to live. They have excellent and prompt customer service, which I found very helpful! I highly recommend using Rentola.ca. The only negative is that their website is not very smart phone friendly. Vìew it on a computer.

Antwoord van Rentola.ca - Making property search smarter
Thanks for your help Rover, I appreciate your assistance, if I'm looking for another place I'll def come back to Rentola.

Antwoord van Rentola.ca - Making property search smarter
Easy to use so polite, I felted as if I was talking face to face 👀. Thanks I appreciate

Antwoord van Rentola.ca - Making property search smarter
My husband wasn't used to applying this way before and requested me to cancel. I was raised in A Landlord home. I helped clean apartments and helped with the rent payments etc. I did snow removal etc.
We did not use internet ai those days. My family did it for 25 years.
I appreciate you getting back to me. We rented from Sunrealty who were very encouraging to us when we left one place. Saying they would give us a good review in the future. We are supposed to look at a place tonight. Hope it goes well. We may resign on if not. Thanks for everything!

Antwoord van Rentola.ca - Making property search smarter
I would never leave a nasty reply to anyone. Everyone has their own opinion but as for myself I was satisfied with the service. Thank you

Antwoord van Rentola.ca - Making property search smarter
I subscribed to the service and found it very useful. However, my situation changed and an alternative was found that did not require these services and I tried to cancel the subscription within the time alloted for such action. Unfortunately, the system was not allowing me to even get into my account and I was billed as anybody would be after the term expired for cancellation.
After explaining my predicament, the folks at Rentola were very helpful in resolving this matter, and I am grateful for their help in this.
I would recommend this service as it is very useful, and the folks running it are very understanding.
Thanks to Dave for his attentiveness and common sense.
Sincerely
Jerzy

Antwoord van Rentola.ca - Making property search smarter
I got results very fast in finding what i needed thank you

Antwoord van Rentola.ca - Making property search smarter
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.