Rentola.ca - Making property search smarter Reviews 

80
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I think your customer service is great. I issued a complaint that I had been wrongly charged and detailed what happened to Ron who eventually helped me get a partial refund while explaining to me the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Rentola's webpage does not CLEARLY state that after a week you will be charged, $55 for an ongoing subscription! I was just advised of this fraudulent and deceptive charge from my credit card company.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have subscribed from the website to find an apartment & paid $2 for trial period of 7 days. After finding a suitable apartment from other property agents, I would like to cancel the subscription, ot... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Horrible experience. Was unjustly charged over $500 on my credit cards and customer service was a nightmare. The company does not refund. I used it one time to message 1 landlord and the place was a d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

80 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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3,3

Alle reviews

(80)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The site is friendly and easy to use

The site is friendly and easy to use, the support is fast and they are customer oriented.

22 november 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com

Beoordeeld met 3 van de 5 sterren

My experience with Rentola was not good, but Mary a support person did clear it up for me so that was good!

My experience with Rentola was not good. However Mary a support person cleared it up for me so that was positive.

16 november 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi,

Thank you very much for your review! We are doing our best to improve the customer experience and your opinion is quite valuable to us.

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com

Beoordeeld met 5 van de 5 sterren

Great customer service experience

I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. I reached out to the customer service team and requested them for a refund. I was served by Naomi who efficiently and promptly processed my refund. I found the experience to be very seamless.

18 oktober 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com

Beoordeeld met 5 van de 5 sterren

Good

Good quality of website, and courteous service

1 november 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.com

Beoordeeld met 5 van de 5 sterren

Rentola made my search easy

Rentola made my search easy and efficient. Their website gives you the option to create an auto search which is great. It brought at least 5 new rental leads directly into my inbox on a daily basis. Great service! I highly recommend Rentola to anyone that is in the market for a new home or rental.

20 oktober 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Beoordeeld met 4 van de 5 sterren

Trust pilot was great

Trust pilot was great. They helped me with my issue in a short period of time.

27 september 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Beoordeeld met 5 van de 5 sterren

Rentola.ca is an Awesome Resource if…

Rentola.ca is an Awesome Resource if you are looking to List or Rent a place to live. They have excellent and prompt customer service, which I found very helpful! I highly recommend using Rentola.ca. The only negative is that their website is not very smart phone friendly. Vìew it on a computer.

18 september 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Beoordeeld met 5 van de 5 sterren

Thanks for your help Rover

Thanks for your help Rover, I appreciate your assistance, if I'm looking for another place I'll def come back to Rentola.

24 september 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi Brittany,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola

Beoordeeld met 5 van de 5 sterren

Easy to use so polite

Easy to use so polite, I felted as if I was talking face to face 👀. Thanks I appreciate

8 september 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi Herve,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola

Beoordeeld met 5 van de 5 sterren

My husband wasn't used to applying this…

My husband wasn't used to applying this way before and requested me to cancel. I was raised in A Landlord home. I helped clean apartments and helped with the rent payments etc. I did snow removal etc.
We did not use internet ai those days. My family did it for 25 years.
I appreciate you getting back to me. We rented from Sunrealty who were very encouraging to us when we left one place. Saying they would give us a good review in the future. We are supposed to look at a place tonight. Hope it goes well. We may resign on if not. Thanks for everything!

12 juli 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi Carla,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola

Beoordeeld met 5 van de 5 sterren

5 Star

I would never leave a nasty reply to anyone. Everyone has their own opinion but as for myself I was satisfied with the service. Thank you

25 juni 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi Margaret,

Thank you for your review!

We are glad to hear that you got the help you were looking for. Your feedback means a lot to us.

Have a great day!

Best regards
Rentola

Beoordeeld met 5 van de 5 sterren

I subscribed to the service and found it very useful

I subscribed to the service and found it very useful. However, my situation changed and an alternative was found that did not require these services and I tried to cancel the subscription within the time alloted for such action. Unfortunately, the system was not allowing me to even get into my account and I was billed as anybody would be after the term expired for cancellation.

After explaining my predicament, the folks at Rentola were very helpful in resolving this matter, and I am grateful for their help in this.

I would recommend this service as it is very useful, and the folks running it are very understanding.

Thanks to Dave for his attentiveness and common sense.

Sincerely
Jerzy

25 juni 2022
Review zonder uitnodiging
Logo Rentola.ca - Making property search smarter

Antwoord van Rentola.ca - Making property search smarter

Hi Jerzy,

Thank you for your review!

We are glad to hear that you got the help you were looking for and we will send Dave your feedback. It means a lot to us.

Have a great day!

Best regards
Rentola

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