Bre with RepairPal was very helpful with answering my questions. When I realized I needed to change the time of my appointment she also went through the process of changing it herself and sent me a sc... Toon meer
Bedrijf heeft geantwoord
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Brea was very helpful in helping me figure out what type of service i needed and scheduling my appt for a time and day that works for me.
Bedrijf heeft geantwoord
Very helpful and proficient. Had all the information needed and took the time to make sure I was going in the right direction. Thanks Ny
Bedrijf heeft geantwoord
Dion was extremely helpful in getting my truck fixed. The shop had done nothing to my truck for 2 months but once I reached out and Dion got ahold of the situation things finally started happening!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Contactgegevens
2261 Market Street #4705, 94114, San Francisco, Verenigde Staten
- feedback@repairpal.com
- repairpal.com
4,6
Uitstekend
114 reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Thermostat replacement
Thermostat replacement
03/06/2025
You said the replacement of a thermsstst on my 2014 Buick Verona would be 65% for the part and 35% for the labor Thermostat was $29.08 and labor was 213.36. You were totally wrong.
6 maart 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Janet! If you’ve had work done at one of our affiliated shops and used our estimator, we can help! The good news is that we stand behind the estimates provided by our estimator so if you believe the pricing wasn't accurate, we'd be happy to review the charges and make things right.
Our estimator considers OEM parts and follows the manufacturer's suggested retail price, along with labor costs specific to our network of trusted shops in your area.
Please email us at operations@repairpal.com with any relevant documentation, and we’ll begin our investigation. We look forward to assisting you!
setting up the online service…Use the Chat feature
setting up the online service appointment was pretty easy when I responded to the Chat help. Finished in a couple of minutes.
26 februari 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Thanks so much for the review! We are so happy to hear the process was easy. That's our goal!
Lori is AWSOME!!!!
Lori was very helpful and resourceful and patient as I was Working through some decisions, and I truly appreciated her patience and understanding. I would definitely recommend this app communication to others. As I was pleasantly surprised with the quickness of responses.
24 februari 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Thanks a ton for the kind words, Mesia! We're so glad Lori could help you out and make things easier. We really appreciate your recommendation and look forward to servicing you in the future.
Lori was very helpful
23 februari 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Glad to hear that, Jim! We're always here for you and your car.
Quick and understanding service from…
Quick and understanding service from Lori!
23 februari 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
We are stoked to hear about the service you received from Lori! Thanks for the love, Amariah!
Super fast service and very polite 👌
Super fast service and very polite 👌
20 februari 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Yay! That's what we like to hear. Thanks for the review, Krystal!
Oil change and tire check
The chat session to schedule my appointment was fast, efficient and use of the "Golden Girls" meme was cute:-)
19 februari 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Thanks for the awesome feedback, JC! We're so glad everything went smoothly—and we're definitely team Golden Girls around here!
Fast and friendly service!
The correspondence was friendly, accommodating, and helpful!
18 februari 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
We’re so happy you loved it, Walter! Thanks for the great review!
Super helpful and easy
18 februari 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Thank you for the love! Your feedback truly brightened our day!
Repairpal estimate is worthless
Repairpal estimate is worthless. They gave me an estimate of max $140. I scheduled appt through repairpal with Precision Tune. The diagnosis was exactly what was on the on estimate. The actual charge was almost $500. I should have gone to my regular repair shop. Will never use repairpal again...it's useless.
25 november 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi there!
We would like the opportunity to investigate this further and see how we can turn your experience around. We're sorry that you were left with a negative impression and assure you that this is not the experience that we strive for. Please reach out to us at operations@repairpal.com to get that research started along with any documentation that you have from your experience. We look forward to hearing from you!
Antwoord van RepairPal, Inc.
That is our goal when it comes to car repair—fast and easy. Thank you for the amazing feedback, Sierra.
Calyx was excellent
Calyx was excellent - she was helpful and funny.
3 november 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
We are stoked to hear about your experience with Calyx! Thank you for the support, PT.
Customer Service was EXCELLENT
Bot was easy to use and Customer Service was excellent!
25 oktober 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Paula! Happy to hear you had a great experience. Thanks for the love!
Fast and informative.
23 oktober 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi KJ! Thanks for the love! Glad to hear it was an easy process.
Quick Easy Answers!
I needed to know about how the rental car service works with my carmax service and Bre was able to help me and give me answer quickly! I am able to arrange a rental car if needed through a repairpal service center!
22 oktober 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Thank you for the awesome feedback, K. We are thrilled to hear that Bre was able to assist and make the process easy for you.
The way that Chimene helped me was…
The way that Chimene helped me was ABSOLUTELY AMAZING...She was courteous and did everything she said she would to help me going above and beyond she is a GREAT ASSET to ur company she should b commended for her work
9 oktober 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Wow, it sounds like Chimene really hit it out of the park! We are so happy she could offer you such great support, and we look forward to recognizing her for it. Thank you, Terry!
CSR was very helpful
Devin was kind, courteous and patient.
Very nice and friendly, understanding.
6 oktober 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Donna, thanks for the shoutout! We’re stoked to hear that Devin was so awesome. He’s a gem!
Woww service
Woww service. Deion was awesome and very touchable. Big respect for his excellent service. Prompt, calm ( even though I was nervous) and good listener ..
He helped me a lot 💪💪
3 oktober 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Soulama family! We're so glad that Deion made a positive impression with you. It's always nice having someone like that in your corner. We appreciate your review and will certainly pass your kind words onto him. Thank you!
Quick and easy to get the information…
Quick and easy to get the information on who to contact for information on my warranty
1 oktober 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
We love to hear that, Julie. Quick and easy is what we aim for! If you need anything else, just let us know.
Al was very helpful and solve my problem
Al was very helpful and solve my problem
1 oktober 2024
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
We are thrilled to hear Al was such a big help to you, Boris, and we really appreciate your review!
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