Repricer.com Reviews 133

I had a great experience working with Romana from the Repricer support team. She was extremely easy to communicate with, understood the issue very quickly, and provided clear and practical guidance right away.

What stood out the most is that she didn’t just give generic answers she actually understood the situation and pointed us in the right direction. That level of support makes a real difference when dealing with complex repricing setups.

Highly appreciate the professionalism and responsiveness. This is exactly the kind of support every seller needs

Carlos was quick and professional!

I spent over three hours trying to get the Cross ASIN repricing feature to work, and it simply doesn’t. The function is advertised, but it’s not functional in practice. On top of that, their automated “we’re here to help” emails go unanswered. If the feature doesn’t work, it shouldn’t be displayed. Disappointing experience.

Probably the best Amazon repricer available on the market.
We have been using Repricer for many years and are very satisfied with it.
A user-friendly and efficient interface with essential features (including one for managing Amazon Business pricing). Customer service and technical support are very fast and effective.
I recommend Repricer 1000%.

Software is friendly and easy to use; best part is you get a support centre that is prompt and actually helps 5 stars

Spoke with Ciaran today on live chat, sorted my issue immediately and answered all my queries fully. Having customer service so instantly available is definitely a good feature!

I trialed Repricer.com and was immediately shocked by the level of access it demanded to my Amazon Seller account. For a service marketed purely as a repricer, it requested permissions that include:

Buyer Communication
Buyer Solicitation
Finance & Accounting
Full Order Tracking
Product Listings
Account Performance & Selling Partner Insights
These areas have nothing to do with repricing — and granting access means giving the software the ability to view, edit, and even share sensitive business data, according to Amazon’s own integration notice.

I provided direct proof of these permissions from my Amazon dashboard, yet my review was flagged as defamatory. I stand by every word. This level of access is, in my view, completely unjustified and raises serious privacy concerns for any seller who values control over their own account and customer data.

I believe this level of access is not only excessive, but it could potentially expose sellers to GDPR compliance risks. If a seller allows access to sensitive customer data (such as buyer communication) through a third party without clearly defined purpose, consent, or data handling safeguards, they could become liable under UK and EU GDPR rules — particularly if that data is shared, processed outside the EEA, or repurposed by the repricing tool.

These are serious concerns for any business handling personal data, and they were stated in my review without speculation or defamatory language. The review was based on facts, supported with proof, and written in a responsible tone.

I chose not to continue with the service and urge other sellers to review what they’re being asked to authorize before proceeding.

This is not a technicality — it’s a matter of transparency and trust.

Proof direct from Amazon Dashboard User Permission to add Repricer.com:
Authorise Repricer.com – Fast Automated Repricing

Repricer.com – Fast Automated Repricing requires access to view and edit the following data related to your Seller Partner account:

Selling Partner Insights

Amazon Fulfilment

Pricing

Finance and Accounting

Product Listing

Inventory and Order Tracking

Buyer Solicitation

Buyer Communication


Note: Authorising an application gives an application the ability to view or edit information about your Amazon business and take action on your Selling Partner account.

Note: Any use of your data by Repricer.com – Fast Automated Repricing is subject to Repricer.com – Fast Automated Repricing's own Terms of Use and Privacy Notice. Repricer.com – Fast Automated Repricing may share information with other parties or applications. For more information, please refer to Repricer.com – Fast Automated Repricing's Terms of Use or Privacy Notice. You can review and change your authorizations at any time from the

I've been using Repricer for many years. It allows fine adjustment of rules, not just bidding down. We had a weird issue with a product price that has had me confused for a while. It related to the Amazon API/shipping and Ciaran from support identified and sorted it out in minutes. I should have contacted them earlier!

We are really happy with our experience with Repricer. It’s easy to use, efficient, and ensures we stay ahead in the market. What truly stands out is the amazing customer support, especially from Kerri. She is always quick to respond, incredibly helpful, and sorts out any issues in no time. Her timely assistance has kept our repricing running smoothly without interruptions. Highly recommended!

I had great expierience with advisor Ciaran. Helped me really fast and on point :)

Ciaran was excellent. Great company

Great help received by Technical Team Member Ciaran in recognizing and resolving an automation issue bugging me for a while now

Ciarans the man was very helpful and professional a true credit to the company

As always excellent service from the Team at Repricer.

Ciaran was able to help me find the information I needed really quickly and smoothly.

Thank you so much!

Repricer is a really useful tool and gives good insights and particukarly the different reports you can generate is really interesting when making decisions.

Whenever I have been stuck I have managed to get help from the team specifically Ciaran he has been really helpful and polite and provided a 5 star service.

Be careful; this company makes you a lot of promises; as soon as you enter your card number in the details, they will withdraw from your account even without your permission. I cancelled my subscription, but they continued withdrawing money from my account for 2 months, and I told them I would report it to my bank, the software does not work properly, and I pay unnecessary fees, I had to inform the bank to get the money that was withdrawn from my account back, and for this, I had to deactivate my card. I do not recommend using this software at all. You can use Amazon's own Repricer.

good software, experienced help especially Yurii