Republic of Cats Reviews 2.013

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What a fantastic brand! I recently had a small issue with the delivery of my order. Whilst yodel were of no help in resolving the matter, republic of cats went above and beyond to ensure a... Toon meer

Beoordeeld met 5 van de 5 sterren

We were recommended Republic of Cats by our vet, after feeding our two Russian Blue cats on raw food for 6 years. Both cats have a mixture of the tinned meat and kibble, and absolutely love it. The su... Toon meer

Beoordeeld met 5 van de 5 sterren

Really sad to cancel our subscription as our super fussy cat absolutely loved your dry food, especially the chicken flavour, but sadly he's had all his teeth out now so can no longer eat biscuits!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Really good cat food my fussy 5 cats all liked it, suprisingly they enjoyed all varieties even the stews & pate which is unusual for them. I got the starter pack which i would advise all to try, excel... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel
  2. Veevoerhandel
  3. Maaltijdbezorging
  4. Dierenverzorgingswinkel

Over Republic of Cats

Geschreven door het bedrijf

Republic of Cats logo

Welcome to The Republic

Where every kind of cat is welcome. Cats keep us going (literally), so we’ve created a meal plan experience for your furball that’s as unique as they are—without breaking the bank.

Personalised Nutrition

We believe in personalised nutrition for your cat. No two cats are the same, and their needs change over time. Our meal plans are tailored to your cat’s unique needs—age, breed, activity levels and more—to support lifelong health. The result? A flexible, personal plan that evolves as your cat does.

Tempted? Try for only £5

How It Works

- Take our quick online quiz—just a few questions about your cat.

- Get a personalised feeding plan tailored to your furball.

- Add our delectable charcuterie treats at 50% off for your first delivery.

- Receive your order at your doorstep in 100% recyclable packaging.

There’s never been a better time to give your cat’s mealtimes a refresh by claiming your first 28 meals for just £5.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Literally a life saver…

I wanted to thank you so much for giving my almost 17 year old cat a new lease of life. A month ago she was at deaths door, not interested in food, sleeping all day and not washing…. Wasting away.
Since changing to your food (wet and dry), she is like a different cat. She is out of bed and asking me for food… pate is her favourite!
Her coat is thicker and shinier. She is up and about more. She is coming for cuddles instead of hiding away. Thank you so much! I have my best friend back! My best friend Clay!

21 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My cats love the food from here

My cats love the food from here, you can choose the flavours and textures that they like best, the dry food seems to be a lot tastier than the supermarket stuff as well judging by my cats reactions! Well worth the extra money.

1 oktober 2025
Beoordeeld met 4 van de 5 sterren

Tiggy loves the flavours

Tiggy loves most of the flavours. Unfortunately she isn't keen on the Salmon dry food, although it's her favourite wet flavour, so she is eating mostly wet food at the moment. I'm switching back to the chicken flavour as per your recommendation.

21 oktober 2025
Beoordeeld met 5 van de 5 sterren

Happy Kitty

Have been using Republic of Cats for years, my almost 14-year old cat loves them. We rotate the flavours daily, she's not a huge fan of the gravy ones but it's really easy to customise to add and remove the flavours she likes. Thank you 😊

20 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My cat absolutely loves this food

My cat absolutely loves this food! We’ve tried a few subscriptions and usually after a few months (usually after a brand new full box) he decides he doesn’t like it anymore. But we’ve had this subscription much longer and he keeps devouring the food and wanting more! The customer service is also fantastic - super efficient and very friendly. I’m so happy with Republic of Cats, and so is my cat! Would highly recommend.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great company with great customer…

A great company with great customer service. A missing delivery by Yodel (wrong number, street and postcode!) made me very worried as I was running out of food supplies. Contacted Rep of Cats who advised me what to do. The neighbour (who received the delivery) dropped it off, so I let Rep of Cats know that it was now found. I got 10% off my next order for my trouble. Not much, but they didn't have to either.
By the way, being able to change food selections monthly is great, as my cats are really fussy. They now only eat the paté type, cos they're lazy, but they love it. The biscuit kibble is so much smaller than others, so it's easier to eat too.

8 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Something missing from order

Something missing from order. No reply to multiple attempts at communication via WhatsApp and email.
Cancelling future subscription online is impossible. Very disappointed

3 oktober 2025
Review zonder uitnodiging
Logo Republic of Cats

Antwoord van Republic of Cats

Hi there Susie,

We're so sorry to hear something was missing from your order - this is absolutely not the level of service we'd expect. I can see via our email conversation that a replacement is already on its way to you.

Just to let you know, our email and WhatsApp services are not live chats, but we do aim to get back to everyone within 24 hours (Mon-Fri).

I can see we replied to your email within 24 hours of you getting in touch with us, we apologise if this isn't what you expected.

Do reach out to us via our email thread if you'd like to discuss anything further.

Have a lovely day,
India

Beoordeeld met 5 van de 5 sterren

We have tried 8 brands of cat food…

We have tried 8 brands of cat food (Whiskas, Felix, Sheba, Marro, Blink, Lidl, Tesco, Lily’s Kitchen) and the only ones they like are the first two which are unhealthy (I’ve heard they’re the cat equivalent to McDonalds). The latter brands - my cats just ignored them. They didn’t want to even eat any wet food at all. Gave it one last try before going back to Whiskas/Felix with The Republic of Cats and wow! My cats are licking their lips, getting food in their whiskers and meowing for more! There is a large range of flavours, the price isn’t too bad and they actually resemble food. Very impressed

4 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely livid!

Absolutely livid!
Yodel apparently 'attempted delivery' of my £40+ order today and had no answer, so it's being sent back to the Republic of cats. I actually have a Ring doorbell camera and they never came to my address...
I've tried to reach out to Yodel - nothing
and as for the Republic of cats, they are only available on Whatsapp and they don't reply! I've sent messages, I've tried emails and they don't reply at all.
What an utter waste of time and money.
The cat food might be good, but it's all fun and games until the service is poor and no one wants to help you. AVOID!!! You could be loosing out on money like I am. There are other companies out there, use someone else.

3 oktober 2025
Review zonder uitnodiging
Logo Republic of Cats

Antwoord van Republic of Cats

Hey there Sophie.

Thanks so much for reaching out to us regarding this; we're really sorry to hear about your experience with Yodel.

It looks as though our customer team got back to you within 48 hours of your first message, we're always happy to help. Just to let you know, our WhatsApp chat is not an instant live chat service, and we are available on email at chat@republicofcats.com. Our opening hours are currently Monday-Friday.

I can see a member of our customer care team has organised a replacement order for you, as your first attempted delivery didn't have a complete address on it.

If there's anything else we can help with please do drop us a line.

Thanks,
India

Beoordeeld met 1 van de 5 sterren

Erratic Customer Service Team

Really hard to get hold of customer service team full stop.

My cat was left a week without food as it had not arrived yet I had been charged. Upon chasing this they moved the payment date without authorization for next month which is not what I had requested. On querying this with "manager" India they cancelled my whole subscription yet I had still being charged for food that wasn't arriving. Incredibly frustrating to deal with and quite unhelpful. Staff seem to erratically jump to "solutions" without checking with customer.

23 juli 2025
Review zonder uitnodiging
Logo Republic of Cats

Antwoord van Republic of Cats

Hi Emily,

I’m sorry to hear that you were unhappy with your experience with us at Republic of Cats.

Having reviewed our conversations, it’s clear there was some misunderstanding around your cancellation request, which unfortunately led to confusion. Myself and the team made every effort to clarify the situation and assist you, but we weren’t able to proceed without clear direction from you regarding the next steps.

We always aim to provide the best possible service and clear communication to our customers. Whilst we do our very best to avoid confusion, we’re only human and are always learning how to improve. Thanks for your feedback.

Kind regards,
India

Beoordeeld met 5 van de 5 sterren

Snoke rates it 5 paws

We have 13 cats. I decided to trial Republic of Cats for Snoke, the little fussy madame that she is. She loves it! We've figured out her favourites, and the ability and ease to change the flavours and quantities is wonderful. She hates sharing her food, but always leaves just a small amount for her brothers (they don't stare her down, honest!). I had a hiccup with payment being attempted early on payday, but it was recitified within minutes of sending in my email! Stellar service - very happy! Snoke gives Amie a round of apaws for being supper efficient at keeping her fed with her favourite food <3 Thank you!

30 september 2025
Review zonder uitnodiging

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